The EXperience Lounge

Welcome to episode twenty-three (episode two of S3!) of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss the experience of transitioning to a new role at work. They explore why the process is so critical in the current talent market, what's overlooked and how organizations can redesign this process to make it a process that really sets your employees up for success. 

Here are the links to the news articles/research papers discussed in this episode:

https://www.forbes.com/sites/zacharysmith/2022/01/07/some-google-employees-reportedly-get-0-paycheck-due-to-glitch/?sh=3dc4ab6f325d

https://www.gallup.com/workplace/357764/fast-feedback-fuels-performance.aspx

https://www.lever.co/blog/3-benefits-of-internal-mobility/

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode: Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode twenty-two (episode one of S3!) of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha discuss some EX predictions for 2022 and debate whether they're really trends or just a bit of hype. They talk through the metaverse, well-being trends, work-from-anywhere failures and more! What else can we expect from 2022?!

A huge thanks to the publications/thinkfluencers listed below for their insights: 

https://www.globalcosmeticsnews.com/unilever-chro-leaves-to-pursue-career-as-global-chief-executive-officer-chanel/

https://www.pymnts.com/news/faster-payments/2022/dailypay-launches-digital-wallet-solution-for-real-time-pay/

https://www.forbes.com/sites/jackkelly/2021/12/19/employee-mental-health-working-mothers-4-day-workweeks-omicron-induced-remote-work-aggressive-job-switching-and-interviewing-in-the-metaverse-will-be-fast-growing-trends-in-2022/?sh=66436b7422de

https://www.forrester.com/predictions/predictions-2022/

https://joshbersin.com/2021/12/predictions-for-2022-everything-is-about-to-change 

https://www.forbes.com/sites/jeannemeister/2022/01/05/top-ten-hr-trends-for-the-2022-workplace/?sh=4c8c4f9d3006

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode:

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode twenty-one of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha met with Raj Sundarason to explore digital adoption and the move towards digital adoption platforms like WalkMe. Raj Sundarason is the regional vice president and chief evangelist of WalkMe, the world’s premier DAP provider, and a pioneer of digital adoption, with over 20 years of experience in digital programs. Prior to joining WalkMe, Raj led a digital transformation program for 26,000 employees across 12 countries as a customer of the company. He learned firsthand the challenges with these programs, digital IQ, change management, and quantifying returns on investment.

After becoming part of the WalkMe team, he formulated and executed the Asia Pacific and Japan entry strategy for WalkMe, resulting in a JV in Japan, a strategic equity investment in Singapore, and the establishment of a 40-person full-service team in Sydney, Australia. As of 2020, WalkMe has helped over 140 organizations with their digital transformation programs.

Previously, Raj spent more than 10 years in software sales and leadership. The majority of his career has been in growth roles, building businesses from the ground up. In these roles, Raj has attracted and developed high-performance teams and created an environment for their success, focusing on building predictable businesses where breadth of participation is core.

Raj studied law and psychology in the UK and received his MBA from the Melbourne Business School in Australia. A fan of football and red wine, he now lives in Singapore with his wife and three children.

You can check out 'The DAP Strategy' here to order your copy: https://www.dapstrategist.com/about/ 

You can connect with Raj via LinkedIn here: https://www.linkedin.com/in/rajsundarason/

You can check out WalkMe here: https://www.walkme.com/ 

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode:

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode twenty of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha continue their bumper series dedicated to the highs and lows of HR & EX technology implementations. This episode focuses on the challenging subject of project failures! They discuss what we mean when we talk about project failure, what typically causes a digital HR project to fail, and how HR and EX practitioners can avoid such challenges. 

Here are the links to the news stories referenced in this episode: 

https://pitchbook.com/news/articles/2022-europe-unicorn-payfit-hr-tech

https://www.unleash.ai/miro-exceeds-17-billion-in-value/ 

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode:

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode nineteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. 

In this episode, Laura and Sasha continue their bumper series dedicated to the highs and lows of HR & EX technology implementations. They were joined by the incredible Casey Hotham, Head of Future Workplace Experience at Telstra. Casey shared her thoughts on the value of EX tech, what to prioritise before embarking on the implementation and journey, and how to drive continuous improvement. Whether you're starting out on your EX journey or you're managing a huge EX tech portfolio, Casey shared some amazing actionable insights to help you build the future workplace experience for your organisation. 

Case Hotham is a passionate human experience leader who has held a prosperous career in Telstra for near two decades.  Currently leading Australia’s largest technology company’s Future Workplace Experience, Casey is obsessed with simplifying and optimising workplace experiences across human connection/capabilities, tech/tools and workspaces.  Being data-driven, experience-led and business focussed, she is harnessing employee feedback and industry trends to deliver experiences that enable employees to live their best life at the place they want to work.  Prior to this role, Head of Employee Experience and years spent as a Business partner delivering value-add outcomes aligned to business strategic priorities.  Engineering, Construction, Field Service Delivery, Contact Centres and Retail are areas of the business where Casey has achieved tangible outcomes in employee experience, leadership and talent development, implementing major organisational change initiatives, organisational design, performance management, capability build, employee relations and wellbeing.

You can find Casey here: https://www.linkedin.com/in/casey-hotham-70493a80/ 

You can find her feature in Forbes here: https://www.forbes.com/sites/sap/2021/06/29/3-iconic-brands-on-how-they-are-building-a-new-way-to-work/

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. Here are the links to the resources/updates referenced in this episode: 

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode eighteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha kick-off a bumper series dedicated to the highs and lows of HR technology implementations. They discuss the value of HR technology in creating great employee experiences and some of the challenges many organisations face throughout that implementation journey. They share a number of recommendations throughout the episode to help EX and HR tech leaders navigate the complexities of technology implementation and try to keep the employee experience at the heart of it all.  

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts.

Here are the links to the resources/updates referenced in this episode:

https://www.peoplematters.in/news/hr-technology/hr-tech-startup-flocareer-raises-57-mn-in-series-a-funding-31312

https://www.uktech.news/featured/german-hr-tech-personio-funding-uk-growth-20211012

https://www2.deloitte.com/content/dam/Deloitte/cz/Documents/human-capital/cz-hc-trends-reinvent-with-human-focus.pdf 

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR.

In this episode, Laura and Sasha chat with Caroline Wellingham, a qualified and experienced career coach about empowering employees to change careers. The great resignation is taking place right before our eyes but, is there more that organisations could be doing to retain talent? Could supporting career change AND career changers be the key to navigating the great resignation? In this episode, we talk about the surge in career changes since the beginning of the pandemic and how organisations can empower employees to embrace a season of career change. 

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts.

You can connect with Caroline Wellingham here: http://www.raisethebarlifecoaching.com/

Here are the links to the resources/statistics referenced in this episode:

https://www.mckinsey.com/business-functions/people-and-organizational-performance/our-insights/great-attrition-or-great-attraction-the-choice-is-yours

https://www.cnbc.com/2021/10/19/the-great-resignation-why-people-are-quitting-their-jobs.html

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

Welcome to episode sixteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. 

In this episode, Laura and Sasha discuss pregnancy loss at work. October marks Baby Loss Awareness Week (#BLAW2021) and this episode looks at how organisations can support employees going through pregnancy loss and miscarriage. They discuss the importance of paid leave and why any miscarriage policy should support both partners, not just pregnant women and some support systems organisations can implement to create a  more compassionate experience. 

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts. 

Here are the links to the resources/statistics referenced in this episode: 

https://www.miscarriageassociation.org.uk/get-involved/raising-awareness/babyloss-awareness-week/

https://www.tommys.org/about-us/news-views/devastating-impact-miscarriage-laid-bare-new-research

In addition, here are some support links if this episode has impacted you: 

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork show less

We're back! Welcome to episode fifteen of The EXperience Lounge! 

A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss why it's important that organisations are considering mental health and wellbeing throughout the experience design process. To mark World Mental Health Day 2021, they discuss how organisations can go beyond dedicated mental health programmes using design thinking and persona development to support positive, inclusive and supportive experiences. 

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive and respectful language, we understand we might have missed the mark depending on where in the world you’re located and when you're listening to this episode. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts.

Here are the links to the news stories we shared in this episode:

https://joshbersin.com/2021/08/workday-vs-servicenow-the-big-shift/

https://www.betterup.com/blog/betterup-acquires-motive-and-impraise

https://www.wework.com/newsroom/posts/wework-and-cushman-wakefield-form-exclusive-strategic-partnership-to-deliver-innovative-flexible-space-operating-platform

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork

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Welcome to episode fourteen of The EXperience Lounge! A weekly podcast dedicated to EX design, the future of work and digital HR. In this episode, Laura and Sasha discuss how organisations can design more inclusive employee experiences. As organisations everywhere mark pride month this June, we wanted to highlight the importance of ensuring your employee experiences reflect your DE&I ambitions. Creating authentically inclusive experiences for your employees ensures is key. We share our thoughts on how design thinking can help you ensure representation throughout the design process and result in a more equitable and inclusive design of your employee experiences.

Disclaimer: A message from the co-hosts. We’re really conscious that this is a global podcast and whilst we have done our best to ensure we’ve used inclusive language, we understand we might have missed the mark depending on where in the world you’re located. We are cognisant that our experiences do not represent the LGBTQI+ community we are celebrating in this episode. We want to ensure we’re supporting the adoption of inclusive language in this industry and providing space for representative voices over the coming episodes. Please reach out to us with any and all comments and feedback to ensure we’re creating a safe and respectful space on the internet for all #EX enthusiasts.

Here are the links to the news stories we shared in this episode: 

https://www.peoplemattersglobal.com/news/hr-technology/hr-tech-startup-sense-raises-16-mn-series-c-round-29720

https://www.sensehq.com/product

https://techrseries.com/talent-management/gloat-raises-57-million-series-c-to-help-employees-thrive-and-businesses-execute-faster-in-the-new-world-of-work/

https://www.gloat.com/

Don't forget to share this episode with your network and check out our profiles at www.theexperienceloungepod.com #employeeexperience #ex #exdesign #futureofwork