The Experience

The Experience

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The Experience episodes

  • Bringing Adventure to Team Building and Collaboration

    Welcome back to another episode of ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by Adventure Racing legend, multi-sport athlete, coach, author and speaker, Nathan Fa’avae! Nathan joins Steve to talk all about endurance in the face of adversity, team building, effective collaboration, and so much more.

    To find out more about Nathan’s professional coaching and training services or to purchase his book: Adventurer at Heart, visit this website. 

    If you’ve enjoyed the show, don’t forget to like us and subscribe so you don’t miss another exciting episode of ‘The Experience,’ brought to you by Avaya.

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya

    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    32 min
  • Happy New Year 2023!

    Here on The Experience by Avaya, we share insights into the future of customer and employee experiences.

    If you’re enjoying this show, please be sure to like, rate, subscribe, and leave a review wherever you listen to your podcasts. We’ll have another episode coming soon!

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya
    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    1 min
  • Happy Holidays 2022!

    Here on The Experience by Avaya, we share insights into the future of customer and employee experiences.

    If you’re enjoying this show, please be sure to like, rate, subscribe, and leave a review wherever you listen to your podcasts. We’ll have another episode coming soon!

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya
    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    1 min
  • Next Generation Learning Tools

    Welcome back to another episode of ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by Avaya's Education Vertical Director, Julie Johnston! Together, Julie and Steve discuss trends in next generation learning tools, and how those tools can be best utilized to attract and retain students in the current era of declining university enrollment.

    For additional resources, follow these helpful links:

    • Spaces Learning website
    • Spaces Learning for Higher Education Case Study
    • Aims Community College Reduces Phone System Workload by 30% Using Avaya Solution
    • Florida State University Serves its Students and Community Through Innovation and Collaboration | Avaya

    If you’ve enjoyed the show, don’t forget to like us and subscribe so you don’t miss another exciting episode of ‘The Experience,’ brought to you by Avaya.

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya

    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    27 min
  • The New Hybrid Cloud Playbook

    Welcome back to another episode of ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers, and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by the Founder, CEO, and Lead Analyst at Aragon Research, Jim Lundy. Having 30 years of technology and management experience, Jim recently released The New Playbook for Unified Communications & Collaboration focused on the concept of hybrid cloud – a unique blend between public SaaS, cloud, and private cloud. Steve and Jim dive into the benefits of hybrid cloud and discuss why large enterprises should be seriously considering it as an option for the future.

    You can follow Jim on Linkedin and you can learn more about the exciting work Aragon Research is doing on their website.

    If you’ve enjoyed the show, don’t forget to like us and subscribe so you don’t miss another exciting episode of ‘The Experience,’ brought to you by Avaya.

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya

    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    27 min
  • Happy Thanksgiving!

    Here on The Experience by Avaya, we share insights into the future of customer and employee experiences.

    If you’re enjoying this show, please be sure to like, rate, subscribe, and leave a review wherever you listen to your podcasts. We’ll have another episode coming soon. Happy Thanksgiving! 

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya
    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    1 min
  • Corporate Responsibility at Avaya

    Welcome back to another episode of ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. For this episode, Avaya’s Chief Human Resource Officer, Anna-Marie Crowley, is guest hosting for Steve Forcum and speaking with Reeva Kymer, the Director of ESG and Philanthropy at Avaya.  Together, Reeva and Anna-Marie discuss Avaya’s 2021 Corporate Responsibility Report and share some highlights from the company’s ESG performance. 

    Avaya’s 2021 Corporate Responsibility Report highlights include:

    • Utilizing Avaya technology to meet societal needs, Avaya delivered exceptional education experiences, helped businesses grow, and supported persons with disabilities.
    • Reinforcing its commitment to diversity, equity, inclusion, and belonging (DEIB), Avaya added “Inclusion” to the company’s cultural principles.
    • Hosting the seventh annual Month of Giving—a spirited campaign that brings together employees, partners, suppliers, and customers from around the globe—in October of 2021. The Avaya community raised more than $140,000 to support its partner, Save the Children.
    • Ongoing corporate social responsibility efforts (CSR) in India focused on programs enhancing the quality of education, utilizing our technology to improve access to health and education and building employability skills in support of poor and marginalized populations. Funds distributed by Avaya India’s CSR program benefited more than 8,500 children and young adults between fiscal years 2020 and 2021.
    • Driving employee engagement, Avaya launched its inaugural SPARK WEEK in February of 2022, consisting of education sessions designed to help employees learn and grow, both professionally and personally.

    Additional Resources

    • Learn more about Corporate Responsibility at Avaya
    • Read our blogs:
      • Avaya’s Commitment to a Responsible Supply Chain
      • Recognizing and Empowering People: A View of Avaya’s DEIB Initiatives
      • Avaya’s Environmental, Social, and Governance Strategy—Creating Better Experiences Worldwide

    If you’ve enjoyed the show, don’t forget to like us and subscribe so you don’t miss another exciting episode of ‘The Experience,’ brought to you by Avaya.

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya

    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    23 min
  • More Episodes Coming Soon!

    Here on The Experience by Avaya, we share insights into the future of customer and employee experiences.

    If you’re enjoying this show, please be sure to like, rate, subscribe, and leave a review wherever you listen to your podcasts. We’ll have another episode coming soon!

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya
    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    1 min
  • Making Banking More Effortless for Customers and Employees with AI

    Welcome back to another episode of ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. For this episode, Steve Forcum is speaking with the Financial Services Sales Director at Avaya, Bob Backes and the Customer, Sales and Service Managing Director at Accenture, John McNally. Bob and John join Steve to discuss using AI technology to make banking and financial services more effortless for customers, as well as employees. 

    You can follow Bob Backes on LinkedIn, as well as John McNally and you can learn more about the exciting work Accenture is doing on their website.

    If you’ve enjoyed the show, don’t forget to like us and subscribe so you don’t miss another exciting episode of ‘The Experience,’ brought to you by Avaya.

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya

    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    33 min
  • The Composable Enterprise

    Welcome back to another episode of ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. On this episode Steve Forcum is joined by the Practice Leader in Digital Workspace at Omdia, Tim Banting. Tim sits down with Steve to talk all about composable enterprises and how they are able to innovate and adapt rapidly and dynamically.  

    Don’t forget you can follow Tim Banting on LinkedIn, and Twitter, and you can learn more about the amazing work Omdia is doing on their website.

    If you’ve enjoyed the show, don’t forget to like us and subscribe so you don’t miss another exciting episode of ‘The Experience,’ brought to you by Avaya.

    Follow Us

    • Twitter @Avaya
    • Facebook @Avaya
    • Instagram @AvayaInc
    • YouTube @Avaya
    • LinkedIn @Avaya

    Presented by Avaya

    www.Avaya.com

    ________________________________________________________

    We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.

    23 min

About The Experience

From the publisher's feed

Cloud-based collaboration and communications are delivering experiences that are transforming our economy and shaping our lives. But to benefit from the Experience Economy and build an enduring…