When asked an honest opinion about someone’s appearance, you’ve likely enacted the Fix-It Rule: that is, if someone has the ability to do something about it — a stray hair, for example — you say something; if it’s congenital, well, you keep your mouth shut (or lie). That philosophy extends to Hollywood too, where almost everything is fixable, but everyone — even the most talented among us — has the capacity for at least one truly terrible, unsalvageable piece of work. How you move on from it, explains Rob, makes all the difference.

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