Twiggy Lo, Principal Research Analyst at Gartner Research explains how companies should look at setting the destination, auditing the current situation and mapping the journey as key steps to take before creating a Customer Relationship Management strategy. See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.

Twiggy Lo, Principal Research Analyst at Gartner Research explains how companies should look at setting the destination, auditing the current situation and mapping the journey as key steps to take before creating a Customer Relationship Management strategy. See omnystudio.com/listener for privacy information.

Twiggy Lo, Principal Research Analyst at Gartner Research explains how companies should look at setting the destination, auditing the current situation and mapping the journey as key steps to take before creating a Customer Relationship Management strategy.&nbsp;See <a href="https://omnystudio.com/listener" rel="noopener noreferrer">omnystudio.com/listener</a> for privacy information.

The foundations of a successful CRM strategy

Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.

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Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.

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The foundations of a successful CRM strategy

The foundations of a successful CRM strategy

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