The Freight Coach Podcast

In this episode, John Sutton of Sunset Transportation joins us to discuss tech adoption, essential tools for managing technology, and its current demand to prevent fraud in the industry!

John also covers the keys to broker value, the importance of consistency in service experience, and handling exceptions effectively as a broker!

About John Sutton

John C. Sutton is the Director, Corporate Strategy for Sunset Transportation. John's life-long background in transportation fuels his passion for driving efficiencies, eliminating process gaps and finding ways to make the lives of every Sunsetter easier. After nine (9) years with Sunset, John truly has "diesel in his blood."

John's mission is to ensure all Sunsetters are consistently able to meet the needs and expectations of Sunset's clients, carrier partners, and most importantly Sunset's team members. All while constantly chasing a better way to do so. In his free time you'll find John on a golf course, tackling a never-ending list of home improvement projects or spending time with his corgi, Winston.

Connect with John

• Website: https://www.sunsettrans.com/
• LinkedIn: https://www.linkedin.com/in/john-sutton-472b05110/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Dive into this episode with FreighCaviar and Shipper CRM's founders, Paul-Bernard Jaroslawski and Krystian Gebis, with their solution for the industry's pain points, such as fragmented data and outdated contacts!

Paul and Krystian highlight how Shipper CRM can help centralize and update shipper info, manage prospects, maximize opportunities, and more of the platform's incredible features!

About Paul-Bernard Jaroslawski and Krystian Gebis

Paul-Bernard Jaroslawski is a Chicago native who began his career in logistics after graduating from the University of Illinois at Urbana-Champaign (UIUC) in 2015. In 2017, he moved to Kyiv, Ukraine, to launch and manage an outsourced freight brokerage operation for Everest Transportation System, growing the team from 4 to nearly 100 employees.

In 2020, Paul founded FreightCaviar, a media platform that connects freight brokers, dispatchers, and truck drivers through memes, podcasts, and a daily newsletter focused on the logistics industry. In October 2022, he co-founded ShipperCRM with Krystian Gebis—a purpose-built sales tool that helps freight brokers prospect shippers, build relationships, and grow revenue. Krystian later joined FreightCaviar as a co-founder.

Krystian is the co-founder of FreightCaviar and ShipperCRM. Krystian was also previously the co-founder of Autobon.ai, a self-driving truck startup he started in Chicago after dropping out of school while studying robotics and AI.

Connect with Paul and Krystian

• Website: https://www.shippercrm.com/
• LinkedIn: https://www.linkedin.com/in/freightcaviar/ / https://www.linkedin.com/in/krystiangebis/
• Instagram: https://www.instagram.com/freightcaviar/ / https://www.instagram.com/krystiangebis/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Eileen Dabrowski is back on the show to talk about her consulting business and the benefits of entrepreneurship in the logistics industry!

Eileen emphasizes continuous self-improvement and developing efficient work routines such as setting manageable goals, tracking progress, using resources, having scalable sales strategies for sustainable growth, and focusing on process implementation, leadership development, and documentation in consulting! Tune in for more valuable business strategies!

About Eileen Dabrowski

Eileen has a PhD, ABD from the University of South Florida in Curriculum & Instruction and is a leader and member of the Werner Enterprises Learning & Development Team. Eileen has been in the transportation/logistics industry since 2016 and oversees the development and facilitation of sales and account management enterprise-wide training programs, new employee onboarding, leadership development, employee culture, morale, and retention. She has a passion for company philanthropy initiatives and works hard to maintain and improve employee culture and morale to drive workforce efficiency and employee satisfaction.

Eileen serves the Chair of the TMSA DEI Task Force and is on the TMSA BOD, as well as the Chair of the TIA Programs Committee and is a proud member of the TIA Foundations Board. Outside of work, Eileen lives with her spouse and 4 dogs in Tampa and enjoys traveling, staying active, and volunteering in the community. Running, boxing, lifting weights, surfing, and reading are some of Eileen's favorite self-care activities.

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Today, we're featuring Beagl's founder, Eric Williams, to discuss focusing on daily execution by automating RFP processes!

Eric highlights the importance of brand reputation, sustainable business models in freight, winning RFPs through trust and network strengths, and why brokers need to understand their business execution capabilities, deliver ongoing value, and engage in strategic calls to build trust and filter viable prospects!

About Eric Williams

Eric is a logistics leader with over a decade of experience driving sales, pricing, sourcing, and technology strategy across top industry players. At Target, he managed $450M in annual freight spend and delivered over $120M in savings during his tenure. He's held leadership roles at US Foods, DAT, and XPO, leading initiatives in consolidation, fleet optimization, pricing model development, and RFP centralization. Before logistics, Eric spent a decade as a member at the Chicago Mercantile Exchange. He holds a Political Science degree from the University of New Mexico and is a former West Point cadet.

Connect with Eric

• Website: https://www.beagl.ai/
• LinkedIn: https://www.linkedin.com/in/eric-w-a7826b6/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

In today's episode, we discuss effective back-office integrations in transportation, data processing, and the risks of automation and data security with Sean Smith of Denim!

Sean highlights how integrations can help with operational efficiency, reduce errors, and ensure confidence, as well as best practices to minimize risks, such as using different credentials for automation, data limitation, and multi-layer verification due to threats like deepfakes!

About Sean Smith

Sean Smith, VP of Product at Denim, has spent 10 years building and scaling products in the financial services and logistics industries. While leading Product at Denim, he has pioneered new capabilities for the factoring space including risk automation and pricing. Sean has also led work on our client dashboard, job management and collaboration that have revolutionized the process and workflow for broker clients looking to save time on back office operations. He excels at combining his passion for technology with the ability to drive impact on a balance sheet.

Connect with Sean

• Website: https://www.denim.com/
• LinkedIn: https://www.linkedin.com/in/smithseanp/
• Twitter (X): https://x.com/smithseanp

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Today, you'll learn more about Blythe (Brumleve) Milligan's newly launched logistics platform, Cargo Rex, and how it can serve as a comprehensive information hub for the industry!

Blythe shares insights into the platform's development, privacy-centric features allowing users to navigate logistics resources without being tracked, categorizing information into various sectors like associations and technologies, and Cargo Rex's commitment to authentic user testimonials and plans for future AI-enabled features!

About Blythe (Brumleve) Milligan

Blythe (Brumleve) Milligan got her start in freight marketing as an executive assistant working for a large 3PL in North Florida where she would eventually be tasked with handling the company's digital media strategy. This is where she earned her chops as a marketer forced to do it all with a limited budget around the time when the inbound marketing concept was born. It was this job and a side-hustle sports blog that earned her eventual roles with a B2B marketing agency, on-air radio talent, and TV talent.

In 2018, she launched Digital Dispatch helping freight companies to put their website on autopilot. In addition to being a creative founder in freight, she hosts the Everything is Logistics podcast, founded the search engine for logistics in CargoRex, is cofounder of Jax Podcasters United, and board member of the Transportation Marketing and Sales Association. Check out the Everything is Logistics podcast for more insight and follow her on Youtube, Linkedin and Tiktok.

Connect with Blythe

• CargoRex Website: https://cargorex.io/
• CargoRex LinkedIn: https://www.linkedin.com/company/cargo-rex/
• Podcast: https://everythingislogistics.com/
• Digital Dispatch Website: https://digitaldispatch.io/
• Digital Dispatch LinkedIn: https://www.linkedin.com/company/digital-dispatch
• Blythe's LinkedIn: https://www.linkedin.com/in/blythebrum/
• Instagram: https://www.instagram.com/blythebrum/?hl=en
• YouTube: https://www.youtube.com/@EverythingisLogistics/featured
• TikTok: https://www.tiktok.com/@everythingislogistics

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

How can you automate manual tasks and brokerage operations to scale faster as a broker? Listen to Annalise Davis to find out how Chain, an AI-powered freight visibility platform, can enhance collaboration between brokers and carriers, the importance of operational efficiency in the increasingly competitive market, Chain's latest feature that will improve engagement and retention within carrier networks, and the role of AI tools in leveling the playing field for smaller companies!

About Annalise Davis

Annalise Davis is the co-founder and CEO of Chain, an AI-powered visibility platform that helps freight brokers eliminate manual work. Before building tech, she and her husband ran a trucking company, giving her a ground-level view of the challenges brokers and carriers face every day.

Annalise's path to freight tech is anything but typical: she started in medical school before leaving to pursue a more entrepreneurial path, ultimately building one of the fastest-growing platforms in the industry. Since founding Chain, she's grown the company to seven figures in ARR and positioned it at the forefront of AI in freight.

Outside of work, she's usually working out, reading, exploring new cities, or learning Japanese.

Connect with Annalise

• Website: https://www.trychain.com/
• LinkedIn: https://www.linkedin.com/in/annalise-sandhu-60663786/ / https://www.linkedin.com/company/chain/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Atty. Dan Artaev is back on the show today to discuss critical legal protections for transportation businesses concerning online reputations and defamation risks!

Dan highlights how false reviews and Freight Guard reports can harm carriers' opportunities in the spot market, shares a cautionary case where a broker faced punitive damages for posting defamatory reports without substantiated claims, leading to the broker's business demise, the complexities introduced by double brokering, and the importance of maintaining open communication between brokers and carriers, building trustworthy relationships, and promptly addressing complaints to avoid further legal complications!

About Dan Artaev

Dan is the founder and managing partner of Artaev at Law PLLC, a metro Detroit law firm that works with innovators and business owners across the United States. Defending carriers against online reputation attacks has been one of his firm's focus areas from day one. Dan takes great pride in helping smaller operations protect their rights, and gets particularly excited when he has the opportunity to use his multi-lingual skills to communicate within the transportation community.

Dan has been practicing law since 2010, and is a former State of Michigan Assistant Attorney General.

Connect with Dan

• Website: https://artaevatlaw.com/
• Email: [email protected]

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

In this episode, we'll continue on a topic that's vital for every transportation professional - the key strategies for generating sales and revenue!

Listen to learn the importance of daily disciplined activities over motivation, focusing on revenue-generating tasks like cold calling and its methodology, setting specific daily calling targets, tracking progress to enhance efficiency and drive business growth, and mindset strategies for overcoming sales anxiety!

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Join our incredible guest, Mike Mikulik from SPI Logistics, on Day 2 of the TIA Capital Ideas Conference!

Today, Mike delves into the vital aspects of freight brokerage business development and relationship strategies, the enduring importance of personal connections in a technology-driven industry, the benefits of AI for smaller brokerages, and the significance of continuous learning, networking, and sales efforts!

About Mike Mikulik

Mike Mikulik is the Vice President of Sales and Marketing at SPI Logistics. He is a very personable and enthusiastic person who is a collaborator and thinks out of the box. Mike has a unique background in all sides of the transportation industry from trucking to international freight forwarding and special projects. With over 25 years' experience he credits his School of Hard Knocks for his success.

You will find Mike easily engaging in conversation and his willingness to help and draw out the best in people. His positiveness is contagious and willingness to support his team grow personally and professionally.

Mike is a collaborator and think out of the box guy. He has had tremendous success in strategically enhancing the customer experience which in turn has led to new opportunities and revenue growth. Mike lives and resides in Vancouver Canada where he has lived all his life.

Connect with Mike

• Email: [email protected]
• LinkedIn: https://www.linkedin.com/in/mike-mikulik/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/freightcoach/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/