The Freight Coach Podcast

Let's end this week with another incredible guest and industry expert, Anne Reinke of the Intermodal Association of North America (IANA)!

In this episode, Anne talks about the challenges within the intermodal freight market, the critical role of industry associations in advocacy and support, IANA's legislative priorities, improving supply chain efficiency and port competitiveness, the necessity for better visibility in rail transportation, and more!

About Anne Reinke

Anne Reinke became the Intermodal Association of North America's third President & CEO in December of 2024. Immediately preceding her appointment at IANA, Anne was President & CEO of the Transportation Intermediaries Association for four years.

Anne has a long career in transportation policy, with a stint at the Association of American Railroads, 16 years at CSX Corporation, eight of which as Vice-President for Government Affairs, and a political appointment as a Deputy Assistant Secretary at the U.S. Department of Transportation.

She received a B.A. from Rice University in Houston, TX and a J.D. from Wake Forest School of Law in Winston-Salem, NC. She is a Washington, DC native; she, her husband, her two sons and her dog live in Alexandria, VA.

Connect with Anne

• Website: https://intermodal.org/
• IANA Intermodal Expo: https://intermodal.org/intermodalexpo
• IANA Business Meeting: https://intermodal.org/business-meeting

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Today's episode with Adrian Chapman outlines two distinct hiring strategies in the freight market - maintaining current growth levels and preparing for potentially explosive growth!

Adrian joins us to discuss the hiring trends in the transportation business, the importance of character and personality in recruiting, advocating for the development of clear KPIs and SOPs for new hires, and the value of leadership in shaping company culture, encouraging leaders to actively participate in all roles within their organizations and prioritize talent development!

About Adrian Chapman

Adrian is the founder and CEO of Cover 3 Consulting, a recruiting firm that focuses on the transportation and logistics industry since 2019. He also is the founder and host of the "Recruiting Stories" podcast which has interviewed leaders around the country about how recruiting has impacted their journey.

An athlete his whole life, Adrian Chapman learned the value of recruiting early. Adrian was a college football and track athlete graduating from Minnesota State University and had a chance to compete with the United States Bobsled team's developmental squad. Competing with world class athletes taught him that it takes more not just passion to win at a high level, but unparalleled talent.

With 10 years of experience recruiting and a lifetime of competing, Adrian's goal is to help transportation organizations build championship teams for a higher purpose.

Connect with Adrian

• Website: https://cov3consulting.com/
• LinkedIn: https://www.linkedin.com/in/achaps/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Today, we'll explore FleetWorks' value in the freight market, an innovative AI-driven company that streamlines communication between brokers and carriers, and its founder's journey in the industry, Paul Singer!

Paul highlights the initial challenges faced by Fleetworks related to voice quality and response times, how it enhances operational efficiency through its inbound and outbound calling capabilities, enabling brokers to manage more loads effectively without the need for immediate hiring, the future of freight brokerage, and the transition towards smaller, highly skilled teams leveraging AI for greater productivity, and emphasizes the importance of assessing potential hires for their comfort with AI tools!

About Paul Singer

Paul is the CEO and co-founder of FleetWorks, an AI startup pioneering the use of autonomous AI agents in the logistics industry. FleetWorks empowers brokers like Capstone, Flock Freight, Loadsmart, and many others by automating repetitive tasks, freeing up teams to focus on building meaningful relationships. Before founding FleetWorks, Paul led the Carrier Product Team at Uber Freight, where he discovered his passion for creating tools that empower carriers and brokers to succeed. Paul holds a degree in Economics from Yale University. Outside of work, he's an avid marathon runner and is often chasing his next finish line.

Connect with Paul

• Website: https://www.fleetworks.ai/
• Email: [email protected]

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

In this episode with Brandon Bay, key discussions center around business development and technology integration within the transportation industry!

Brandon talks about his company's impressive company growth, emphasizes the challenges of acquiring new customers amid a competitive freight market, alongside the importance of maintaining strong customer relationships, the technologies they're utilizing for tracking quotes and enhancing operational efficiency, and the future role of AI in the industry as a powerful complement to human relationships rather than a replacement!

About Brandon Bay

As the Executive Vice President at Logistics Group International, Inc., I lead the company's strategic direction and technology efforts. With over 4.5 years of experience in this role, and growing from 12-42 Million. I have successfully navigated the complex logistics industry, leveraging my skills in customer relationship management (CRM), team building, and relationship building. I am also a certified transportation broker, demonstrating my expertise in the field. In addition to my professional responsibilities, I co-hosted a podcast called "Hold My Beer: We're Talking Freight," where we discussed various topics related to freight and logistics. This experience not only enhanced my communication skills but also allowed me to connect with a diverse range of professionals in the industry. I am passionate about delivering exceptional service and solutions to our clients, and I am always eager to learn new skills and technologies to stay ahead in the ever-evolving logistics landscape.

Connect with Brandon

• Website: https://www.lgiinc.com/
• Personal LinkedIn: https://www.linkedin.com/in/brandonsbay/
• Company LinkedIn: https://www.linkedin.com/company/lgiinc/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Today, we'll focus on the topic everyone in the trucking industry shouldn't miss - solving safety concerns and managing risks!

Rob Carpenter joins us to discuss the significance of understanding both broker and carrier perspectives, particularly in compliance issues, improving situational awareness and enhanced safety among drivers, implementing training programs, and pushing for better insurance practices to mitigate legal risks!

Connect with Rob

• Website: https://www.trucksafe.com/
• LinkedIn: https://www.linkedin.com/in/rob-carpenter-cds-cdm-e-74500977/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Tune in as we end the week with another insightful episode about the realities of running your own business and being an entrepreneur in freight!

Today, you'll hear the real challenges of starting a business, the importance of consistent cold calling and structuring one's day for effective business development, current market projections and trends, and staying informed by following multiple news and data sources!

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Want to hear more in-depth analysis about AI's growing role and its implications in the logistics industry? Tune in with our guest, Eric Johnson!

Eric explains the effects of AI on customer service and communication, its costs and necessity for businesses, its future trajectory and transformative impact across various sectors, and human impact in the evolving job market!

About Eric Johnson

Eric Johnson is the Journal of Commerce's Senior Editor, Technology, where he leads coverage and analysis of technology's impact on global logistics and trade. Johnson regularly reports on how shippers, carriers across all modes, and logistics companies use software, as well as new concepts impacting core freight transportation processes like procurement, execution, visibility, and payment. Johnson is a regular presenter and moderator at industry events and webinars. Prior to joining the Journal of Commerce in May 2018, Johnson spent 13 years with American Shipper in a variety of roles, most recently covering logistics technology and leading the production of a series of benchmark studies on the logistics industry. Johnson has a bachelor's in journalism from the University of Wisconsin and a master's in international business from the University of Leeds, UK. He has lived and worked in Southern California, the UK, and India, and now resides in the Washington, DC, area.

Connect with Eric

• LinkedIn: https://www.linkedin.com/in/ejohnson3242/
• X (Twitter): https://x.com/LogTechEric

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Today, we've got another transportation expert and TIA Instructor on the show, Eileen Dabrowski!

Eileen highlights the importance of nurturing relationships with carriers and customers to drive business growth and enhance service quality, the need for adaptability in interactions with different types of business relationships, understanding market dynamics, the value of having operational models, and the vital roles of networking and efficiency in achieving sales success!

To register for the 2025 TIA Sales Success Summit, go to https://shorturl.at/ONQc4!

About Eileen Dabrowski

Eileen has a PhD, ABD from the University of South Florida in Curriculum & Instruction and is a leader and member of the Werner Enterprises Learning & Development Team. Eileen has been in the transportation/logistics industry since 2016 and oversees the development and facilitation of sales and account management enterprise-wide training programs, new employee onboarding, leadership development, employee culture, morale, and retention. She has a passion for company philanthropy initiatives and works hard to maintain and improve employee culture and morale to drive workforce efficiency and employee satisfaction.

Eileen serves the Chair of the TMSA DEI Task Force and is on the TMSA BOD, as well as the Chair of the TIA Programs Committee and is a proud member of the TIA Foundations Board. Outside of work, Eileen lives with her spouse and 4 dogs in Tampa and enjoys traveling, staying active, and volunteering in the community. Running, boxing, lifting weights, surfing, and reading are some of Eileen's favorite self-care activities.

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

In this episode, you'll hear an in-depth discussion about the nuances of LTL freight with Keith Farnsworth!

Keith covers several industry trends, such as the population shift to the southern U.S., the push for simpler pricing models, the significance of customer retention, transparency, and authenticity in business relations, and the advantage of having confidence in sales for business expansion.

About Keith Farnsworth

Keith Farnsworth is the Vice President of Sales at CrossCountry Freight Solutions (CCFS), the fastest-growing LTL carrier. With over 20 years of experience in the LTL industry, Keith has spent time in all key areas, including Sales, Pricing, Operations, Technology, Marketing, and Brokerage. His comprehensive expertise drives strategic leadership, revenue growth, and innovative sales strategies, inspiring teams to exceed expectations. Keith is also dedicated to advancing CCFS's asset-based logistics solutions and proprietary supply chain technology.

Connect with Keith

• Website: https://ccfs.com/
• LinkedIn: https://www.linkedin.com/in/keith-farnsworth-21b23835/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Tune in to this episode with GenLogs' CEO Ryan Joyce and his freight intelligence platform fighting fraud within the transportation industry!

Ryan discusses the critical need to collaborate with trustworthy carriers, how Genlogs addresses industry issues through proprietary technology and data sources, its new features such as intermodal insights and LTL flagging, and the significance of better vetting processes!

Connect with Ryan

• Website: https://www.genlogs.io/
• Book a Live Demo with GenLogs: https://calendly.com/d/cqcb-qsc-sw7

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

🤝 Shoutout to my sponsors!👇

• Denim | https://info.denim.com/chrisjolly
• SPI Logistics | https://spi3pl.com/
• Greenscreens | https://brokers.greenscreens.ai/partnership/chris-jolly
• Revenova | https://revenova.com/

🚚 Ditch your carrier packet, drive more carrier sales, and get better load coverage with seamless digital onboarding, TMS integration, and smart load coverage by visiting https://brokercarrier.com/.

To donate and contribute to the Have a Heart's purpose, visit https://www.haveaheartinc.org/donate.

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/