The Full(er) Picture

une in to learn how to measure revenue, costs, and contracts, as well as what key performance indicators (KPIs) you need to keep your eye on to stay profitable and successful.

Take a deep dive into all that is resource management, including allocation and utilization and the tools you should be using to manage it all.

There are two ways to scale a professional services industry: fast and loose (aka just-in-time staffing) and planned improvement - and Patrick fuller talks about both of them in this episode of our “Building A Practice” series.

One of the most common questions in the industry, “what to do about post-project support?" is answered in this episode of our “Building A Practice” series.

Whether your new to the game or been running a professional services organization for a while, organizational structure should be on the top of your list for running a successful practice.

Selling services is hard. You know the problem that your serves provide a solution for, but you don’t know much more.

Listen in to their conversation around the difference (and similarities) between staffing services and professional services.

From identifying service attractiveness, to sales techniques, to team capabilities - this video lays the foundation for this series focused on helping you build a kick-ass professional services practice.

One of the number one questions Patrick gets asked is whether or not consulting leaders should have a utilization target for their employees - so he decided to dedicate an entire episode to answering this question

In both episode 7 and 8, Patrick and Chris talk resource usage from a top-down and bottom-up approach; and several times in each episode they quickly discussed bench tax, but left it mainly unexplained.