The Gartner Talent Angle

Amazon's presence in consumers' lives is seemingly inescapable, though whether—and for how long— this hold will last is unclear. In his book, Bezonomics: How Amazon is Changing Our Lives and What the World's Best Companies Are Learning From It, author Brian Dumaine explores just that. In doing so, he offers an insightful portrait of Jeff Bezos and the sprawling enterprise he's built, as well as tips for businesses to compete in this digital age.

Disruptive technologies have upended existing business operating models, are threatening jobs at unprecedented pace and scale, and are bringing whole industries into question. All of this change is creating a new social contract between employers and employees. Listen to Abbe Luersman, the CHRO for Ahold Delhaize and a member of Gartner's CHRO Global Leadership Board, discuss how organizations can prepare for new labor market realities.

Abbe Luersman serves as Co-Chair for the CHRO Global Leadership Board, a network of HR executives working with Gartner to share best practices and influence cutting-edge thinking to guide the next generation of HR leaders. She is also Ahold Delhaize's Chief HR Officer and a member of its Executive Committee. She is responsible for Global Human Resources, including Talent and Diversity; Leadership and Development; Organizational Effectiveness and Design; and Total Rewards.

Steve Herz argues positive feedback can limit personal and professional growth, while constructive feedback can lead to self improvement. He frames these insights using three communication traits: authority, warmth, energy (AWE). According to Herz, individuals can leverage the AWE framework to more effectively communicate and connect.

Steve Herz is a talent agent and career advisor, as well as the president and founding partner of IF Management, now a part of the Montag Group. He has represented and coached dozens of sports, media, and entertainment leaders over the course of nearly three decades. Steve's ultimate goal is to use his motivational message and distinct skillset to aid others on their journey to greater heights.

*This spotlight is an excerpt from our 2019 interview. It's not easy to deliver more value from less work. Steve Denning, author of The Age of Agile, argues that even global giants don't have to be born agile in order to become agile. Listen to this episode of the Talent Angle to understand how organization can harness the power of their teams, customers and networks to deliver value on a larger scale than ever before.

Too many leaders and organizations mistakenly base talent and business decisions on conventional wisdom—much of which damages employees individually and the workforce broadly. In his book "Nine Lies About Work: A Free Thinking Leader's Guide to the Real World," Ashley Goodall explores how real-world evidence contradicts universally-held workplace beliefs. Goodall discusses the truth behind the lies, providing guidance to create workplace environments that better serve the people inside them.

How do we develop talent to prepare for an uncertain future? How can HR evolve to influence organizational strategy? Tune in to hear Ceree Eberly, former Chief People Officer at Coca-Cola and Chair of Gartner's CHRO Global Leadership Board, discuss the future of HR.

On this episode of the Talent Angle podcast, executive Nancy Duarte shares insights from her new book DataStory: Explain Data and Inspire Action through Story. Duarte emphasizes the importance of empathy when presenting data, offers compelling structures for storytelling and outlines strategies to craft data-driven recommendations.

Nancy Duarte is a communication expert who has been featured in several media outlets and is also a Harvard Business Review contributor. As a persuasion expert, she specializes in incorporating story patterns into business communications, and her firm, Duarte, Inc., is a leader behind some of the most influential visual messages in business and culture. She's written five bestselling books—four of which have won awards. She's also spoken at numerous conferences and her TEDx talk has garnered over two million views. She regularly speaks at business schools and is a lecturer at Stanford University.

What if everything you've been taught about management is wrong? Aaron Dignan, author of Brave New Work, believes that our organizations are broken not by our people or their leaders, but by operating systems such as hierarchy and compliance. Listen to this episode of the Talent Angle to learn how to reinvent the way work gets done at your organization through a groundswell of autonomy, trust, and transparency. Harness the human complexity of your workforce to usher in the Future of Work.

The majority of employers have not traditionally had programs or cultures in place to address employees' mental health concerns. But as the COVID-10 crisis persists, organizations are recognizing the importance of helping employees better manage anxieties and stress. On this episode of the Talent Angle, Sheila Krueger, Zoom Video Communication's Head of People Operations and Global Benefits, and Dr. Renee Schneider, Clinical Psychologist and VP of Clinical Health at Lyra Health, discuss the ways that organizations can help their employees better cope with stress to boost productivity and mental wellbeing.

Succeeding as a leader requires you to create conditions that enable others to thrive and perform. But too often, leaders overly center themselves in an effort to ensure effectiveness. In her new book, Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You, Harvard Business School professor Frances Frei challenges our existing models of leadership. She proposes a different orientation—one which shifts the frame of reference from leaders to those around them.