June 27, 2023

The Generative AI Moment: Implications for Retail and Customer Sectors | June 27, 2023

50 minutes

Welcome back to ECON-versations with NABE! This episode is a webinar replay from the June 27th webinar on the generative AI moment and its implications for retail and customer sectors. The panel explores the exciting and transformative potential of generative AI models in the retail and customer sectors and addresses key questions such as:

How can generative AI models be leveraged to enhance customer experience and improve business outcomes in the retail space?

What are the economic implications of generative AI in terms of its effects on consumer behavior, employment, productivity, and market competition

What are the challenges and risks associated with the application of generative AI models in retail?

Sam Ransbotham, Professor of Analytics at the Boston College, Carroll School of Management

Daniel Rock, Assistant Professor of Operations, Information, and Decisions at the Wharton School of the University of Pennsylvania

Martin Spindler, Professor for Data Science, Statistics and Econometrics at Universität Hamburg, and Director at Economic AI

Moderator: Mona Birjandi, NABE Consumer/Retail Roundtable Chair; Principal Economist and Data Scientist, Petco

NABE is the premier professional association for business economists and others who use economics in the workplace. Since 1959, NABE has attracted the most prominent figures in economics, business, and academia to its membership with highly-regarded conferences, educational and career development offerings, industry surveys, and its unrivaled networking opportunities. Past presidents of NABE include former Chairman of the Board of Governors for the Federal Reserve System, Alan Greenspan, several former Federal Reserve Governors, and other senior business leaders.

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