The Get Shit Done Experience

In this episode of The Get Shit Done Experience, John Morris is joined by Christine Currey and Erin Koertgen, two successful entrepreneurs in the real estate industry, to share their insights on achieving goals, creating community, and giving back. The discussion covers their background in real estate, emphasizing the importance of trust, strategy, and community impact. They explore the emotional aspects of selling homes and the significance of maintaining a good relationship with clients. The episode also highlights a charitable initiative involving the Elgin Community Crisis Center, reflecting on the importance of giving back and supporting local communities. Christine and Erin also share personal and business advice, stressing the value of not taking oneself too seriously and maintaining a positive attitude. This engaging conversation provides valuable takeaways for anyone interested in real estate, entrepreneurship, and community service.

KEY TAKEAWAYS

• Importance of Community: Community and relationships are fundamental to building and maintaining successful brands and businesses.
• Emotional Sales: Real estate is an emotional journey for clients, involving significant life milestones and memories.
• Practical Advice for Home Sellers: Maintaining and updating key areas like roofs, windows, and HVAC systems have a high ROI. Cleanliness and minor aesthetic upgrades can substantially impact a sale.
• Charitable Initiatives: Giving back to the community, such as supporting shelters with necessary items, is vital, especially during the holiday season.
• Personal and Professional Balance: Prioritizing family and personal core values are essential for long-term success and satisfaction.

QUOTES

• "It's never been about the money. It's about making a difference."
• "Do the right thing. It fills your person."
• "Take care of yourself and slow down."
• "You can only control your attitude, not what others think of you."

Since 2020, the Currey Koertgen Team has sold over $265 million in real estate and helped more than 750 families find their perfect home. Ranked in the Top 3 for volume in Kane County in 2023, they are recognized for their outstanding achievements. With interior design degrees from Illinois State University and Purdue University, the Currey Koertgen Team blends design expertise with real estate knowledge to deliver exceptional results. Learn more at theckteam.com!

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Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:

Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

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In this episode of The Get Shit Done Experience podcast, host John welcomes Adam Kredow, co-owner of the Center for Special Education Services (CSES) and Lumen Academy. Adam discusses his background, the challenges he faced working in and eventually taking over his family business, and his innovative approach to providing special education services.

Adam emphasizes the importance of having a narrow, focused vision and treating employees well to foster a positive work environment. Adam also elaborates on his new venture, Template Finance, aimed at offering high-level financial modeling for small businesses. He shares his views on the current economic challenges and the need for systemic change, ending with an inspirational note for aspiring entrepreneurs.

KEY TAKEAWAYS

• Networking is Crucial: Build a strong professional network to create opportunities and learn from others.
• Focus & Vision: A narrow, clear vision helps with decision-making and execution—stay focused to achieve bigger goals.
• Treat Employees Well: A positive work culture leads to better morale, retention, and productivity.
• Innovative Special Education: Adam’s approach at CSES prioritizes personalized, assessment-based services for students with special needs.
• Productivity Principles: Use morning routines, lists, and clear planning to stay organized and productive.
• Set Boundaries: Establish clear boundaries for work and communication to maintain focus and balance.
• Adapt to Economic Challenges: Businesses need to adapt to current economic conditions and push for systemic change.
• Template Finance: Adam’s new venture offers financial modeling tools for small businesses to make data-driven decisions.
• Inspiration for Entrepreneurs: Take risks, challenge the status quo, and persist through challenges to succeed.

QUOTES

• "Your company doesn't believe in you like you believe in you. Nobody believes in you like you believe in you."
• "You should show the world why you should have that belief in yourself. Show the world what you can do."
• "If you're really interested in starting a small business, it's scary... but you can do it. There's nothing stopping you from being the next [Bill Gates] or the next best you."
• "No risk it, no biscuit."
• "I didn't come from money... I put my family's house on the line. I put my own house on the line. It's about taking that leap and showing belief in yourself."
• "You can be the next best you. Be the best you can be."
• "We're your template to success." — Adam Kredow (Referring to Template Finance)
• "The power hour... not for sales calls, but for connecting, sharing problems, and being real with other leaders."
• "It's been so impressive to even myself that I didn’t think we could manage... but we keep growing, collaborating, and helping each other."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. 

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:

Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

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In this episode of The Get Shit Done Experience, John Morris is joined by Chuck Drews, a serial entrepreneur with a background in industrial engineering and plastics. Chuck shares his journey from working in his family's business to co-founding Faspro Technologies, and later starting Acu Pro. He delves into the risks and rewards of entrepreneurship, the importance of self-belief and a proactive attitude, and how he and his partners navigated challenging times, including the impact of globalization and 9/11. 

Chuck emphasizes the value of a strong work ethic, the significance of company culture, and the benefits of a collaborative approach. He also shares personal anecdotes, including a humorous story about his disastrous attempt at golfing. The conversation highlights Chuck's 'make it happen' philosophy and provides insights for aspiring entrepreneurs and business leaders.

KEY TAKEAWAYS

• Entrepreneurial Journey: Chuck shares his transition from family business to co-founding FastPro and later AccuPro, highlighting the evolution of his entrepreneurial path.
• Risks and Rewards: He discusses the inherent risks of entrepreneurship and the potential rewards that come from taking calculated chances.
• Self-Belief and Proactivity: Chuck emphasizes the importance of self-belief and maintaining a proactive attitude in overcoming challenges.
• Navigating Challenges: He reflects on how he and his partners managed difficulties, including globalization and the aftermath of 9/11.
• Work Ethic and Company Culture: A strong work ethic and a positive company culture are vital for success, according to Chuck.
• Collaboration: Chuck advocates for a collaborative approach in business, highlighting its benefits in fostering innovation and resilience.
• Personal Anecdotes: His humorous golf story adds a personal touch, illustrating the importance of not taking oneself too seriously.
• 'Make It Happen' Philosophy: Chuck's mindset encourages aspiring entrepreneurs to adopt a proactive and results-oriented approach.
• Insights for Aspiring Leaders: The conversation provides valuable lessons for those looking to enter the business world, focusing on resilience and adaptability.

QUOTES

• "I like the pressure; it's when all the cylinders work at max capacity."
• "They loved me because I was me."
• "You want to put your stamp and your signature on it, no matter what it is. Be proud of what you did."
• "If you grind and work hard and take pride, you get recognized. Before you know it, you look in the rearview mirror going, holy shit, I came a long way."
• "Make it happen. You got to have the make it happen attitude."
• "Always keep your eyes open and look, because then it happens."
• "Treat your job like it's your own business, and you get recognized."
• "Sometimes, when it’s rainy and gloomy, if you keep doing it, it’s gonna work."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. 

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:

Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/
Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

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In this episode of The Get Shit Done Experience, John Morris is joined by Carrie Chicoine, CEO of Iconic All Stars Cheer and Dance, to discuss the organization's impressive achievements and the impact of coaching on young athletes. Carrie shares her journey from a surgery nurse to a successful entrepreneur, emphasizing perseverance, adaptability, and life lessons. The episode covers grassroots marketing, managing team dynamics, and the importance of communication and integrity. It also highlights innovative coaching techniques, the significance of addressing weaknesses, and the philanthropic efforts of their foundation. Through personal experiences and insights, the conversation underlines the importance of leadership, community impact, and fostering growth in athletes and junior coaches, preparing them for success in various aspects of their lives.

KEY TAKEAWAYS

• Importance of Belief and Desire: Success in business and life often hinges on unwavering belief and a burning desire.
• Value of Core Values: A strong foundation of core values drives long-term success and motivates individuals and teams.
• Role of Mentorship: Mentorship plays a crucial role in developing future leaders and instilling valuable life lessons.
• Adapting and Innovating in Business: Constantly analyze industry shortcomings and explore opportunities for innovation and growth.
• Transparency and Feedback: Transparent communication and constructive feedback are essential in driving improvement and motivation.
• Inclusivity and Giving Back: Creating inclusive opportunities and giving back to the community build a stronger, more compassionate organization.
• Entrepreneurial Grit: Overcoming personal hardships and pushing through challenging times are fundamental to entrepreneurial success.

QUOTES

• "There's one thing that all champions have in common, they get shit done."
• "You light me up. And I want to say that there are multiple reasons as to why we do this podcast, but for me as an individual, that is a huge motivator."
• "A great team is a group of individuals maxing out their ability."
• "You have to be your biggest motivator."
• "You can't sub in someone else. Everyone makes the team work or the routine work."
• "The world is tough out there. It is tough and you better be ready for it."
• "If you keep on that path, if you keep on that goal, knowing that you're going to have speed bumps along the way, it's gonna happen."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. 

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:

Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

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In this episode of The Get Shit Done Experience, John Morris is joined by Bill Himmelstein, CEO and founder of Tenant Advisory Group, delves into the critical aspects of achieving success in both business and personal life. The conversation explores the importance of core values, strategic networking, and making clients feel valued. Bill shares personal anecdotes, lessons from mentors, and insights on the benefits of therapy for personal development. Discussions include effective business growth strategies, real estate investments, workforce management, and coping with economic factors like interest rates. Additionally, the episode touches on the significance of work-life balance, mental health, and redefining self-worth beyond professional achievements. Engaging stories and practical advice provide valuable knowledge for listeners aiming to excel in business and life.

KEY TAKEAWAYS

• Consistency in Core Values: Building and maintaining core values, such as doing what you say, putting clients first, and responsiveness, are crucial for trust and business growth.
• Importance of Networking: Effective networking focuses on building relationships and offering value without immediate expectations. Surrounding oneself with like-minded, decision-making individuals is crucial.
• Learning from Experience: Valuable lessons often come from family and mentors; leveraging these teachings can significantly impact business ethics and success.
• Adaptability in Business Models: Flexibility in approaches, such as owning versus leasing property, can be advantageous based on the type of business.
• Mental Health & Balance: Prioritizing mental health through habits, family time, and professional help, and focusing on personal values can greatly impact overall happiness and productivity.
• Continuous Improvement: Strive to be slightly better each day, and above all, be kind and supportive to those around you to create a positive environment.

QUOTES

• If you can't be the part, at least look the part. - Bill Himmelstein
• It's all about positive habits, you know, good productive habits. - Bill Himmelstein
• As long as men, you know, I don't, I understand how we judge ourselves by what's in our bank account, how much money we have. I think it might be healthier to judge ourselves by our level of happiness and contentment. - Bill Himmelstein
• If everyone can try to be a little bit better and a little bit kinder to those around us every day, we would have

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. 

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:

Experience cutting-edge technology with TTSG: https://www.ttsg.com/

Unlock your potential with GSD Technologies: http://gsdnow.com/

Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Get Shit Done Experience, John Morris is joined by Larry Chester, President at CFO Simplified, to discuss entrepreneurial strategies. The conversation emphasizes the importance of innovation, creativity, and strategic thinking in business. Larry elaborates on the growing popularity of fractional work, providing valuable insights into its benefits and challenges. He introduces 'CFO Simplified', his venture aimed at helping fractional workers optimize their time by handling back-office tasks. They highlight the key aspects such as employee engagement, work-life balance, and tackling business challenges like embezzlement with effective internal controls. Concluding with inspirational thoughts, Larry advocates for pursuing goals passionately and finding fulfillment in work.customer satisfaction.

KEY TAKEAWAYS

• Belief and Strategy: Success in business and life requires belief, desire, and a robust strategy combined with effort and resilience.
• Fractional CFO Insight: The rise of fractional CFO roles due to cost savings and flexibility, allowing professionals to offer their expertise to multiple companies.
• Operational Efficiency: Importance of understanding and improving the operational aspects of a business to boost profitability.
• Embrace Innovation: Continuous innovation and improvements are crucial. Stubbornness to change can be detrimental.
• Integrity and Controls: Establishing strong internal controls to prevent embezzlement and ensure financial integrity.
• Focus on Core Strengths: Outsourcing non-core tasks (like accounting and IT) can allow business owners to focus on strategic growth.
• Work-Life Balance: Balancing business success with personal life goals leads to more sustainable and enjoyable entrepreneurship.
• Employee Engagement: Encouraging employees to take ownership and think like entrepreneurs can drive better business results.

QUOTES

• - "If you were hiring a CFO full time, what you're essentially saying is, the workload that they have versus the amount of hours in a day aren't matching up."
• - "The solution to a problem is in the detail underneath the numbers. "
• - "If you start your business so that you have enough time to be able to do the things you enjoy, that's your ultimate goal."
• - "Customers don't need that many CFO services, so it's become normalized for fractional work."
• - "You either get rid of the boat anchor or you figure another way of making it profitable."
• - "It's all about work-life balance. What are you on this earth for?"
• - "Nobody on their deathbed ever said, gee, I wish I had spent more time at the office."
• - "The biggest challenge is trust. If you trust someone completely, you've got to have control and checkups, or you might be blind to the breaches happening right under your nose."
• - "Innovation is what drives profitability."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. 

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:
Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Get Shit Done Experience, John Morris is joined by Eric Wiechert, Director of IT Help Desk at GSD Technologies, sharing his insights into the IT industry. He emphasizes the importance of proactivity, preparation, and customer service in managing an IT help desk. Eric discusses his journey from a level-one position in an IT support company to his current role, highlighting the significance of mentorship, career development, and finding replacements for growth. He shares a personal story about recovering from a serious car accident and how it shaped his outlook on life and work. The episode also explores the role of managed service providers (MSPs) in supporting businesses of varying sizes by taking on low-level IT tasks, allowing in-house IT teams to focus on strategic initiatives and productivity. Eric's philosophy of preventative maintenance and supporting his team is central to his approach to achieving goals and ensuring customer satisfaction.

KEY TAKEAWAYS

• Belief and Strategy: Success in business requires unwavering belief, burning desire, and a strategy fueled by heart, hustle, and muscle.
• Guest Introduction: Eric Wiechert, director of IT help desk, is introduced, sharing his background, including his experience in podcasting and the IT field.
• Work and Career: Eric discusses his career journey in IT, his principles of accountability, integrity, and customer service, and his emphasis on documentation and process implementation.
• Customer Service: The importance of fixing the customer first, then fixing the issue is highlighted.
• Cybersecurity: Small and mid-sized businesses are at high risk of cyberattacks, and it's crucial to have comprehensive cybersecurity measures in place.
• Personal Story: Eric shares a personal story about a life-changing car accident that shaped his perspective on work and life.
• IT Management: Balancing proactive maintenance and being prepared for unexpected issues are key aspects of effective IT management.

QUOTES

• - "Fix the customer first, then fix the issue."
• - "Make the thing, the thing."
• - "Our team is already so proficient in all of our tools. We just bring you into that box and then we can operate pretty quickly."
• - "Suck it up, buttercup, you either lay in bed and you crumble, or you actually get out and do something."
• - "Make sure you're prepared because I want to put the fire out before it starts."
• - "Proactive maintenance and operating with a style and posture that's kind and warm yet has a level of speed."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. 

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:

Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Get Shit Done Experience, John Morris is joined by Ryan Walsh, a former U.S. Army Ranger and the CEO of Valqari. The discussion delves into Walsh's military background, his journey from a young recruit inspired by 9/11 to becoming a Ranger, and the rigorous training and operations he undertook. Walsh shares how these experiences shaped his strategic thinking and entrepreneurial spirit. He talks about the challenges he faced transitioning to civilian life, studying economics, and eventually founding Valqari, a company revolutionizing logistics with drone delivery systems. Walsh explains the potential impact of drone technology across various industries, emphasizing its efficiency and life-saving applications in medical logistics. The episode highlights the importance of perseverance, strategic planning, and adapting military principles to business operations. It provides insights into Walsh's leadership style, company culture, and vision for the future of drone technology.

KEY TAKEAWAYS

• Military Background: Ryan's journey from being a US Ranger to founding Valqari, highlights his path into the military influenced by 9/11.
• Innovative Logistics Solutions: Valqari aims to revolutionize logistics with autonomous drone delivery systems.
• Utilizing Military Skills in Business: Applying strategic thinking and perseverance from military experience to entrepreneurship.
• Importance of Adaptability: From small businesses to high-tech startups, addressing supply chain and logistics problems through innovation.
• Technology and Market Adaptation: The growth and potential regulation adjustments for drone delivery in various industries including healthcare and hospitality.
• Key Learnings for Business: Emphasizing data-driven decisions, perseverance, and the importance of setting and maintaining high standards.
• Company Culture: Valqari promotes meritocracy, inclusivity, and mission-focused values.
• Future Vision: Widespread adoption of drone technology in everyday business operations, aiming for Valqari to become a household name.

QUOTES

• "It's always savings, but it's about way more than savings alone." - Ryan Walsh
• "And it really was yeah. Almost a kind of a dawning on us. My co-founder and I, Alex, really had an opportunity here to be way ahead of things and use that eclectic group of experiences we collected in a different way." - Ryan Walsh
• "Your people deserve it. Peace of mind. Powerful innovation." - Ryan Walsh
• "It's not, we've had a couple of technologies over the years that promised revolutions that didn't come. I truly think drones are going to bring that." - Ryan Walsh
• "As your business grows, the people that supported you from the start sometimes miss out on that growth as does the company." - Ryan Walsh

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. 

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:

Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Get Shit Done Experience, John Morris is joined by Zak Khoshbin, President of Pur360. Zak discusses his entrepreneurial journey, highlighting his childhood inspirations and his transition from financial analyst to business owner. He emphasizes the significance of hard work, positivity, and customer satisfaction in building a successful mold and odor remediation company. The conversation explores the company's unique services, growth strategies, and Zak’s aspirations for nationwide expansion. The episode also delves into the role of gratitude in business success, particularly focusing on the contributions of family and employees. Furthermore, it introduces 2020 Design, a marketing firm specializing in data-driven strategies and creative solutions, including custom websites, social media enhancement, and email campaigns. Listeners are encouraged to learn more about these strategies by visiting 2020design.com.

KEY TAKEAWAYS

• Early Lessons: Zak's upbringing working for his father's construction and real estate businesses played a crucial role in shaping his entrepreneurial mindset. It taught him the value of hard work, perseverance, and problem-solving.
• Transition to Business: Zak transitioned from a background in accounting and finance to running a mold remediation and odor removal business. His education, though not directly related, provided valuable skills for business management.
• Growth and Scaling: Pur360 has scaled significantly, now operating in multiple states across the U.S. This growth has been driven by hiring the right people, maintaining quality, and expanding services.
• Customer Focus: A key to their success is their 100% satisfaction guarantee on work. Whether dealing with mold or odor issues, they commit to resolving any problems until the customer is fully satisfied.
• Employee Engagement: Zak stresses the importance of treating employees well and recognizing their hard work. Flexibility, positive reinforcement, and understanding individual needs contribute to a motivated workforce.
• Future Vision: The goal is to expand nationwide, ensuring Pur360 has a presence in major cities across the country. This involves continuously finding motivated individuals and maintaining the quality of their services.
• Challenges and Learning: Zak acknowledges that every job provides learning opportunities. Mistakes are part of the process, but addressing them promptly and learning from them is crucial for improvement.
• Personal Connections: Building personal connections with employees and clients is essential. Zak believes in fostering a supportive and responsive work culture, which in turn translates to better service for their clients.

QUOTES

• “Creating an environment exactly where you standardize some things but customize others for the individual and be flexible.”
• “Wins create wins, positive energy creates motion.”
• "The cool thing is right. If you learn a skill, the business part, with the background that you had, starts to come through common sense and just, things that you learn through previous roles."
• "You have to show the value of your service, and then most people are going to get multiple estimates, let them get multiple estimates and let the way we evaluated their property, explained our service to them."
• "It's important to show your team members that you care about them beyond just their role at the company."
• "I try to see what's important to them, like when I'm hiring them, and then just use that to help make their experience at the company something that they like."
• "Even with no experience, we will train you and show you, and if you're just a hard worker, you've got the mindset that you want to get shit done, we'll show you, we'll train you, show you the way so you can be successful."
• "Most of our, all of our guys are great, but a lot of them did not come from the background and they just said, show me what to do. Show me how to do that and I'll get better at it."

If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. 

Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.

Take the first step today.

Explore what we have to offer:
Experience cutting-edge technology with TTSG: https://www.ttsg.com/
Unlock your potential with GSD Technologies: http://gsdnow.com/
Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/

Ready to take the next step?

Schedule a consultation and let’s start creating success together!

Partner with TTSG and experience the difference. Let's get shit done together!

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of The Get Shit Done Experience, John Morris is joined by Lauren Klaus, Sales Manager for TTSG, a managed print service provider. They delve into the importance of having a strong belief and desire in business and discuss strategies fueled by heart, hustle, and muscle. Lauren shares insights on what managed print services entail, from office copiers and printers to document solutions. They highlight the customer-centric approach of TTSG, emphasizing their ability to provide tailored solutions and exceptional service. The discussion also covers the evolving needs of businesses, the importance of process improvement, and how TTSG can help businesses save costs and improve efficiency. The episode concludes with actionable tips for getting more done and staying motivated in business.

KEY TAKEAWAYS

• Managed Print Services Overview: The discussion provides a comprehensive overview of Managed Print Services (MPS), highlighting how TTSG helps businesses manage their print environments effectively and cost-efficiently.
• Customer Centricity: Emphasis on TTSG’s customer-first approach, which includes personalized service and understanding client needs deeply.
• Industry Trends: Discussion on changes in business environments, particularly post-2020, and how this affects clients’ technology needs.
• Consultative Selling: Lauren and John highlight the importance of consultative selling and tailoring solutions to client-specific needs rather than a one-size-fits-all approach.
• Value of Data and Analysis: Emphasis on using data and analytical approaches to optimize services and prove the value of TTSG's solution.
• Service Excellence: TTSG’s commitment to service excellence, with a focus on swift resolution times and the importance of minimizing customer downtime.
• Importance of Adaptability: TTSG prides itself on the ability to be agile and innovative, tailoring solutions to the ever-changing needs of clients.
• Sales Strategy and Philosophy: Insights into effective sales strategies, incorporating curiosity, intentional outreach, and understanding client motivation.

QUOTES

• "Managed print services is basically you have your office copiers, printers, multifunctional printers. Most offices have them still."
• “When we say consultative selling, we’re not just saying it to say it as a buzzword. We live that, we breathe that.”
• “You should evaluate technology whenever there is change, period. Full stop.”
• “If we're not the right solution, we'll tell you we're not and point you in the right direction. If we are, it doesn't mean you have to hire us, but we're going to give you all the advice and expertise.”
• “Time management is huge and self-awareness is key. Sales will humble you so quickly.”
• “The more efficient an organization is, the stronger likelihood that they create efficiency for other organizations.”

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