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In this episode, we caught up with Cyril Secourgeon, the Principal Human Centered Designer practitioner at Westpac group, one of Australia’s big four banks.
We discussed the methods that the wider HCD team in Westpac use to help keep stakeholders engaged. Cyril explains the signs to look out for with engaged and disengaged stakeholders and how to work with them to build trust. He takes us through the project process right from the start of projects, and the engagement dos and don’ts when working in large-scale organisations.
Their teams tell us that they've got lots of UX related freelance and permanent job opportunities on right now. Please visit aquent.com.au and choose "find work" to see what they have on right now.
Aquent also offers free, on-demand online training to bridge many digital skills gaps, including some UX and web development courses. Check out their course catalogue via https://thegymnasium.com Find UX related work: https://aquent.com.au/find-work/?k=ux&l=39
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This is HCD is brought to you by Humana Design
The topic in this episode of This is HCD is about diversity in the workplace. We have three incredible guests, Anthony Quinn, Principal at Dynamic 4, Emma Jones, Managing Director at Future of Work, and Michelle Starr, Managing Director for GENEQ.
This episode focusses on discussing all the different challenges faced for organisations and try and hack some of those and figure out why these problems still exist and where these challenges actually come from, and what the outcome is if we can actually manage to deal with them and make some positive change.
Join the This is HCD Newsletter
We send out a fortnightly newsletter for anyone interested in human-centered design, updates about new podcasts, and any related news that we think you might be interested in.https://www.thisishcd.com/join/subscribe-to-our-fortnightly-newsletter/
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