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The Human Centered Design Podcast (Premium)
The Human Centered Design Podcast (Premium) episodes
- Greg Bernarda 'Designing businesses for the new world'This is HCD is brought to you by Humana DesignHello! I'm Gerry Scullion, and in this episode, we have the brilliant Greg Bernarda, who some of you might know of being co-author of the excellent Value Proposition Design book by Strategyser. This book has been adopted by many service designers, product managers and business designers around the world - so it should be familiar to a lot of the listeners today.So, today's topic is an absolutely massive one "most organizations still largely live in the 20th century, in a world where the key currency for success has been ‘exploitation’. But in the 21st century, the name of the game is ‘innovation’. Those are two very different capabilities. Exploitation is about excelling at executing, and scaling products and services in a largely known environment. Innovation is about navigating the unknown, exploring possibilities, and experimenting with new ways of creating value for people with ever-evolving needs." Service Design, Product Management, UX are all part of the later. I'm really excited to get into this. Also joining this episode is the wonderful Nick Coster, co-founder of Brainmates.comRead the transcript of this interviewBusiness Model Design for 21st-century companies on StrategyserConnect with Greg on LinkedInGregBernarda.comFree 100-page preview of Value Proposition Design bookBuy the Value Proposition Design bookSee omnystudio.com/listener for privacy information.32 min
- Andy Polaine & Simon McIntyre 'Service Designing Education' (Part 2 of 2)
This episode is the second part in a two-part series with Andy Polaine, the regional APAC design director for Fjord and Simon McIntyre who is the Associate Dean of Education in UNSW, formally COFA, the College of Fine Art and Design.
In the first part, we spoke about the problems faced in education and spoke about some of the origins of these problems. This episode builds on that but goes deeper into the work that UNSW is undertaking about redesigning the university with a focus on enabling a culture that will better place their students for the future.
What's so good about this combination of Andy and Simon is not only have they worked together before but is the relationship between Andy's service design history and his academic past in teaching in Europe. Together with Simon, they approach the subject of the future of education with pragmatism.
- Simons email mentioned in this episode [email protected]
- Connect with Andy on @Apolaine on Twitter, his website at polaine.com, via Fjords website at Fjordnet.com
- Read the transcript of this episode at thisisHCD.com
Join the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry links- Help the podcast grow by reviewing it on iTunes
- TIHCD is brought to you by Humana Design
33 min - Andy Polaine & Simon McIntyre 'Service Designing Education' (Part 2 of 2)This episode is the second part in a two-part series with Andy Polaine, the regional APAC design director for Fjord and Simon McIntyre who is the Associate Dean of Education in UNSW, formally COFA, the College of Fine Art and Design.In the first part, we spoke about the problems faced in education and spoke about some of the origins of these problems. This episode builds on that but goes deeper into the work that UNSW is undertaking about redesigning the university with a focus on enabling a culture that will better place their students for the future.What's so good about this combination of Andy and Simon is not only have they worked together before but is the relationship between Andy's service design history and his academic past in teaching in Europe. Together with Simon, they approach the subject of the future of education with pragmatism.Simons email mentioned in this episode [email protected]Connect with Andy on @Apolaine on Twitter, his website at polaine.com, via Fjords website at Fjordnet.comRead the transcript of this episode at thisisHCD.comJoin the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry linksHelp the podcast grow by reviewing it on iTunesTIHCD is brought to you by Humana DesignSupport the show.33 min
- Andy Polaine & Simon McIntyre 'Service Designing Education' (Part 2 of 2)This episode is the second part in a two-part series with Andy Polaine, the regional APAC design director for Fjord and Simon McIntyre who is the Associate Dean of Education in UNSW, formally COFA, the College of Fine Art and Design.In the first part, we spoke about the problems faced in education and spoke about some of the origins of these problems. This episode builds on that but goes deeper into the work that UNSW is undertaking about redesigning the university with a focus on enabling a culture that will better place their students for the future.What's so good about this combination of Andy and Simon is not only have they worked together before but is the relationship between Andy's service design history and his academic past in teaching in Europe. Together with Simon, they approach the subject of the future of education with pragmatism.Simons email mentioned in this episode [email protected]Connect with Andy on @Apolaine on Twitter, his website at polaine.com, via Fjords website at Fjordnet.comRead the transcript of this episode at thisisHCD.comJoin the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry linksHelp the podcast grow by reviewing it on iTunesTIHCD is brought to you by Humana DesignSee omnystudio.com/listener for privacy information.33 min
- Chirryl-Lee Ryan 'Are we making things better with Design'
This is HCD is brought to you by Humana Design
Chirryl-Lee Ryan and I were recently together on a design-panel, Designing for Social Impact, for Academy XI in Sydney and had a whale of a time.We caught up in Melbourne a few days later to extend that conversation, and go deeper into areas that we touched on at the Designing for Social Impact design panel.
In this episode, we discuss;
- Are we making things better with design?
- The problems service design and UX
- Are we making things better with design?
- What shoes would Chirryl wear in a zombie apocalypse?
- ...and what the future of service design and design in general looks like through Chirryl's eyes
Links mentioned in this episode
- Journey of a Coke Can
Ka-Ching Movie- Chirryl-Lee Ryan on LinkedIn
Join the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry links- Help the This is HCD podcast grow by reviewing it on iTunes, pretty please?
- TIHCD is brought to you by Humana Design
38 min - Chirryl-Lee Ryan 'Are we making things better with Design'This is HCD is brought to you by Humana DesignChirryl-Lee Ryan and I were recently together on a design-panel, Designing for Social Impact, for Academy XI in Sydney and had a whale of a time.We caught up in Melbourne a few days later to extend that conversation, and go deeper into areas that we touched on at the Designing for Social Impact design panel.In this episode, we discuss;Are we making things better with design?The problems service design and UXAre we making things better with design?What shoes would Chirryl wear in a zombie apocalypse?...and what the future of service design and design in general looks like through Chirryl's eyesLinks mentioned in this episodeJourney of a Coke CanKa-Ching MovieChirryl-Lee Ryan on LinkedInJoin the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry linksHelp the This is HCD podcast grow by reviewing it on iTunes, pretty please?TIHCD is brought to you by Humana DesignSee omnystudio.com/listener for privacy information.38 min
- Chirryl-Lee Ryan 'Are we making things better with Design'This is HCD is brought to you by Humana DesignChirryl-Lee Ryan and I were recently together on a design-panel, Designing for Social Impact, for Academy XI in Sydney and had a whale of a time.We caught up in Melbourne a few days later to extend that conversation, and go deeper into areas that we touched on at the Designing for Social Impact design panel.In this episode, we discuss;Are we making things better with design?The problems service design and UXAre we making things better with design?What shoes would Chirryl wear in a zombie apocalypse?...and what the future of service design and design in general looks like through Chirryl's eyesLinks mentioned in this episodeJourney of a Coke CanKa-Ching MovieChirryl-Lee Ryan on LinkedInJoin the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry linksHelp the This is HCD podcast grow by reviewing it on iTunes, pretty please?TIHCD is brought to you by Humana DesignSupport the show.38 min
- Rachael Mullins 'Bring out your inner UX writer'
This is HCD is brought to you by Humana Design
Over the course of the last year or so, I’ve heard whispers in the UX community of a new role emerge called a UX Writer and instantly was drawn to it as I have identified the issues many times in my career of the solutions that a role like this can address. She also published a really great article on Medium that I’ll also add to the show notes. We caught up online to record this episode, and had a good chat about how Rachael got into the industry, what she does, the principles of good UX writing, what tools she uses and much much more.Join the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry links- Help the podcast grow by reviewing it on iTunes
Links from the show
- Content + UX Slack group
- Talking microcopy: Writing UX Facebook group
Writing for user interfaces blog by Beth Aitman- @tinywordsmatter Twitter account
UI content resources list by Megan WhalinNicely Said: Writing for the Web with Style and Purpose by Nicole Fenton and Kate Kiefer Lee- Every John Saito post ever
Writing for the web articles from Nielsen Norman GroupMaterial Design’s interface writing guide- Hemingway app readability checker
- UX Australia 2017 Presentation
- Rachaels ‘Bring out your UX Writer’ - Medium Article
31 min - Rachael Mullins 'Bring out your inner UX writer'Over the course of the last year or so, I’ve heard whispers in the UX community of a new role emerge called a UX Writer and instantly was drawn to it as I have identified the issues many times in my career of the solutions that a role like this can addres31 min
- Rachael Mullins 'Bring out your inner UX writer'Over the course of the last year or so, I’ve heard whispers in the UX community of a new role emerge called a UX Writer and instantly was drawn to it as I have identified the issues many times in my career of the solutions that a role like this can addres31 min
About The Human Centered Design Podcast (Premium)
From the publisher's feed
This is HCD: The Podcast for Human-Centered Design Enthusiasts
Welcome to This is HCD, the premier podcast for human-centered design, with over 1 million downloads and hosted by Gerry Scullion.
Our mission is to empower designers, changemakers, and innovators to craft a more inclusive and thoughtful future. Each episode brings you engaging conversations with leading voices across service design, UX, interaction design, product management, and more. Together, we explore the nuances of what it means to excel in human-centered design, offering insights, skills, and perspectives to elevate your practice.
Whether you’re a seasoned professional or just beginning your journey, This is HCD is your destination for actionable ideas and inspiration to drive meaningful change through intentional design.
Join our growing, ethically conscious design community—connect, learn, and get involved. Together, we’re building a private LinkedIn-style network for human-centered designers ready to make an impact.
Tune in, get inspired, and shape the future with This is HCD!