Generative AI programs rely on human workers to train them to filter out harmful content, including violent and sexual material. WSJ reporter Karen Hao traveled to Kenya to speak with some quality analysts, who say the work took a toll on their mental well-being.

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Generative AI programs rely on human workers to train them to filter out harmful content, including violent and sexual material. WSJ reporter Karen Hao traveled to Kenya to speak with some quality analysts, who say the work took a toll on their mental well-being. Learn more about your ad choices. Visit megaphone.fm/adchoices

The Human Toll of Making ChatGPT Safe for Users

Tech News Briefing is your guide to what people in tech are talking about. Every weekday, we’ll bring you breaking tech news and scoops from the pros at the Wall Street Journal, insight into new innovations and policy debates, tips from our personal tech team, and exclusive interviews with movers and shakers in the industry.

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The Human Toll of Making ChatGPT Safe for Users

The Human Toll of Making ChatGPT Safe for Users

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