The Humanising Health and Care podcast

Katie Campion (our previous Patient Experience lead) talks with Bex and Howard about the importance of building relationships in health and care settings.

Together they explore how we bring past experiences into our interactions, the power of language in health and care, and the importance of "meeting the person in the patient."

Naomi Stockley talks with Libby Sallnow (UCL Marie Curie Palliative Care Research Department, St Christopher's Hospice and Vrije Universiteit Brussel) and Guy Peryer (University of East Anglia).

Patrick and Rhiannon (NELFT) share how they improved their

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Why is it we always follow the advice of healthcare professionals?

Katie Campion (@KatieCampion7) talks with Billy Mann (NeuroBilly247.blogspot.co.uk) and Clare Dawson (@thewheezylife) about their experience living with long-term health conditions, and why – as patients – we don't always follow the advice we're given.

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A transcript of this episode is available to download at www.pointofcarefoundation.org.uk/the-humanising-health-care-podcast

Jocelyn Cornwell interviews Sir Robert Francis about chairing the Mid Staffordshire inquiries and the growth of the Point of Care Foundation following the publication of his report.

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A transcript of this episode is available to download at www.pointofcarefoundation.org.uk/the-humanising-health-care-podcast

Aggie Rice, Staff Experience Network Lead at the Point of Care Foundation, speaks to Carl Betts, a paramedic and quality improvement lead, about his experiences. He has previously written for the Point of Care Foundation website about the challenges faced by paramedics in the NHS. This interview was recorded on 21st March 2022. 

Emma Evans, consultant anaesthetist and senior leader at St George's Hospital in Tooting, South London, talks to Bev Fitzsimons about her experience as both a clinician and manager during the Covid pandemic. She reflects on the value of teamwork, staff wellbeing, learning from the impact of Covid rules on service users, and dealing with uncertainty. The Point of Care Foundation worked closely with Emma on the New Beginnings project to improve maternity services at St George's.

In this episode, David Jones, the Point of Care Foundation's Head of Staff Experience, speaks to Rebecca Myers about her views on the challenges faced by leaders in the healthcare system, and the support available to them. Among other roles, Rebecca is a Schwartz facilitator, a practicing nurse, and a visiting fellow at London South Bank University, where she focuses on clinical leadership and service improvement. She brings a wealth of perspectives about the needs of health and care staff at all levels, from board to front-line services. 

In this episode, Martin Marshall, chair of the Royal College of General Practitioners and a practicing GP in East London, talks about the twin crises facing general practice - Covid and workload - and the challenges they pose for humanised care.

Bev Fitzsimons speaks to Ceinwen Giles about Shine Cancer Support, a charity working to support people in their 20s, 30s and 40s with a cancer diagnosis, which she established after going through cancer treatment herself. She reflects on some of the issues faced by young adults living with cancer, and the unique challenges of providing support services through the pandemic.