The Jerks are back in episode 11 to expose the frustrating boiler mistakes we all see in the field. Kevin gets passionate about bad installations, Anonymous Joe makes fun of him for talking with his hands, and Rich tries to get them to stick to the topic. It's just a circus again.

In this episode The Jerks begin the discussion on boilers and hydronic heating, and give Joe an alias for the day.

In Episode 9 The Jerks get a little technical and discuss some of the particulars of venting oil and gas appliances. We're sure that there is something in this one that you haven't heard about before, or are unsure of, so join them and have some fun on your way to your next service call, or your next beer (not both).

In episode 8 The Jerks read and discuss some of their listeners' emails, such as the differences in working for a large company vs. a small one. But, they're still jerks.

This week The Jerks go over some of the "dos and don'ts" of speaking to the customer, including a few of their own stupid stories from the field. And, yes, they're still here!

In the 3rd and final part of this series, the Jerks talk about why employee training is important to the customer. It looks like the boys are getting the hang of this podcast thing after all.

In episode 5, part 2 of their training segment, the Jerks discuss the importance of employee training from the employer's perspective.

The Jerks begin a three-part series on employee training. Part one looks at training from the employee's point of view, and as usual, they have a hard time staying focused; they really are jerks.

In this episode The Jerks discuss the gas utility debacle in MA that caused thousands to be evacuated after natural gas lines were accidentally over-pressurized.

In this episode the Jerks relive some of the more interesting and colorful stories of their careers, including one about "Big Poppi".