The Innovation Forge Podcast

The Innovation Forge Podcast

By The Number 1 Adaptive Enrollment Management PodcastTechnologyEducation
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The Innovation Forge Podcast episodes

  • The Weekly Bellows: Before the Next File Arrives (11/11/26)

    The Weekly Bellows: Before the Next File Arrives (11/11/26)

    The Innovation Forge

    Episode dated November 11, 2026

    A software version, a new sender address, and an accountability list can each prompt a different question in a financial aid office. This edition follows an explicitly fictional campus team as it prepares for three Federal Student Aid updates: the December 7 SAIG software preparation deadline, changing email senders, and the first chapter of the NSLDS Earnings Accountability User Guide. A dated Veterans Day service note distinguishes the November 11 processing schedule from local problems.

    Includes a practical student-aid operations worksheet. The campus and characters are fictional. Sources checked November 11, 2026; use the linked official guidance and your institution’s procedures for implementation.

    Primary sources

    SAIG software notice, November 6, 2026, GENERAL-26-70

    https://fsapartners.ed.gov/knowledge-center/library/electronic-announcements/2026-11-06/saig-users-upgrade-edconnect-861-and-tdclient-350-software-dec-7-2026

    Sender-address notice, November 5, 2026, GENERAL-26-69

    https://fsapartners.ed.gov/knowledge-center/library/electronic-announcements/2026-11-05/update-federal-student-aid-sender-email-addresses

    NSLDS Earnings Accountability User Guide publication page, November 4, 2026

    https://fsapartners.ed.gov/knowledge-center/library/guides-worksheets/2026-11-04/nslds-earnings-accountability-user-guide

    Chapter 1, Completers List, November 2026

    https://fsapartners.ed.gov/sites/default/files/2026-11/NSLDSEarningsAccountabilityUserGuideChapter1CompletersList.pdf

    Veterans Day processing notice, November 4, 2026, GENERAL-26-68

    https://fsapartners.ed.gov/knowledge-center/library/electronic-announcements/2026-11-04/veterans-day-federal-holiday-processing-and-customer-service-hours

    The separate Substack article is dated November 14, 2026. The holiday note concerns November 11, with the announced processing and funding changes resuming November 12.



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    12 min
  • The Weekly Bellows: The Promise Has to Travel (11/4/26)

    What does “your credits can transfer” actually mean for the person deciding whether to return to college? This week, fictional student Rosa helps us examine the new AIM final rule, its future implementation dates, and the handoffs that connect an enrollment promise to an academic decision.

    From The Innovation Forge. Sources checked November 4, 2026. Fictional scenes are illustrative, and the discussion is general reporting rather than institution-specific legal advice. Narration is AI-generated.

    Read the written companion and complete source notes.

    Sources

    U.S. Department of Education. Accreditation, Innovation, and Modernization. Final rule, October 30, 2026, 91 FR 68626–68734, document 2026-22174.

    Jon Marcus. “As courting students gets tougher, colleges vie to make the admissions process friendlier.” The Hechinger Report, November 2, 2026, updated November 3. These examples do not establish causal enrollment effects.



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    14 min
  • S04 E15 We Only Send Two Emails a Week - 01 of To Catch a Best Practice

    Episode 01 We Only Send Two Emails a Week

    Two emails a week sounds reasonable until a student receives fourteen recruitment emails in two days. At fictional Outlook State, David Dysart asks communications director Styla Segmentelle how every office followed its own contact rule while one student carried the entire burden.

    The case follows competing Friday messages, a student question that triggered more outreach, and a report built around office compliance instead of recipient experience. The repair begins with one student level contact budget, a named owner for questions, and a rule that treats help seeking as a service need.

    To Catch a Best Practice is an investigative comedy from The Innovation Forge about institutional systems that sound right until a student has to live with them. Try being the student.

    #TheInnovationForge #EnrollmentManagement #Admissions #StudentExperience #HigherEd #CommunicationsStrategy



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    10 min
  • S04 E10 Under Fractional Management Xavier's School for Gifted Students

    David Dysart thought “gifted youngsters” meant accelerated coursework. Then a jet rose from the backyard, and he learned Cerebro was the school’s prospect search strategy.

    Now serving as the fractional vice president for enrollment management at Xavier’s School for Gifted Youngsters, David must turn telepathic discovery into a safe, student initiated enrollment process. That means separating institutional awareness from consent, asking students what matters to them, assigning follow up ownership, and explaining why Logan cannot serve as the entire communication plan.

    This complete Under Fractional Management interview follows David through his first day, the staff meeting, the FORGE diagnosis, the two form inquiry journey, and a test of the process using Bobby and John. Their shared identities reveal less than their different goals, concerns, and expectations.

    Admittedly Fictional places real enrollment problems inside fictional institutions. The setting is familiar, and so are the problems.

    Admittedly Fictional is an independent educational satire and case study. It is unaffiliated with the owners or creators of the fictional characters and setting referenced.

    #AdaptiveEnrollmentManagement #XMen #Interview #Mockumentary



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    19 min
  • The Weekly Bellows: Before You Ask for One More Thing

    Before asking a student for another document, check the reason behind the request. This week pairs federal verification guidance with a careful review of college value claims, using a fictional campus story and a practical two-page worksheet.

    October 28, 2026 | The Innovation Forge

    Tessa, Omar, and Beth are fictional people at an unnamed college. Narration and illustrations are AI-generated. This general commentary does not determine an individual student’s aid eligibility.

    References

    1. Federal Student Aid. “2027-28 Award Year FAFSA® Information To Be Verified and Acceptable Documentation.” Dear Colleague Letter GEN-26-06. October 26, 2026.

    https://fsapartners.ed.gov/knowledge-center/library/dear-colleague-letters/2026-10-26/2027-28-award-year-fafsar-information-be-verified-and-acceptable-documentation

    2. U.S. Department of Education, Office of Postsecondary Education. “Free Application for Federal Student Aid (FAFSA®) Information To Be Verified for the 2027-2028 Award Year.” Federal Register 91(204), pages 66836-66839, document 2026-21678. October 23, 2026.

    https://www.govinfo.gov/content/pkg/FR-2026-10-23/html/2026-21678.htm

    3. Bell, Lauren. “Five Lessons from State Leaders Leveraging Data to Improve Postsecondary Value.” Institute for Higher Education Policy. October 26, 2026.

    https://www.ihep.org/five-lessons-from-state-leaders-leveraging-data-to-improve-postsecondary-value/



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    9 min
  • The Weekly Bellows: The Cost of Coming Back (10/21/26)

    What does returning to college ask of a real week? A fictional advising conversation follows Nora as she weighs a career goal, a work roster and two possible learning routes. This edition connects California Competes’ adult-returner research with federal Workforce Pell guidance and a short EDExpress operations update. We keep eligibility conditions and evidence limits beside the claims. Original commentary from The Innovation Forge. The characters and college are fictional; no individual aid eligibility or employment outcome is promised.



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    13 min
  • S04 E22 The Hidden Operating System (Ep 6 of the 2026 Slate Summit Conference Insights Engine)

    The riskiest object is the one everyone forgot exists.

    In this episode of The Conference Insights Engine, David Dysart looks across Slate Summit 2026 sessions to examine the hidden operating system inside every Slate instance: rules, workflows, assignment lists, permissions, and legacy decisions.

    These objects may not be as visible as portals, campaigns, events, or reports, but they shape staff work every day. They route records, trigger processes, assign follow-up, protect data, preserve old assumptions, and determine how the instance actually operates.

    Featured Slate Summit sessions:

    * “Behind the Music: The Hidden Rules Powering Your Instance” — Nina Lifshey, Darian Quinn, and Drew Griffin; Carnegie and Rockhurst University

    * “Assignment Lists & Cadences” — Traci Giovinazzo, Colby Vere, and Benjamin Szabo; Technolutions

    * “Workflows: From Legacy to Universal” — Ken Higgins; Technolutions

    * “Written in Slate (Not Stone): Excavating Legacy Decisions and Building for Scale” — Raissa Diamante and Erin Gore; Harvey Mudd College and Huron

    * “Don’t Forget to Lock the Doors: Enhancing Security and Data Protection” — Nathan Vick, Emma Ortiz, Amy Shaiman, and Matthew Haugen; Asbury University, Miami University of Ohio Advancement, and Baylor University Undergraduate Admissions

    The episode introduces the Hidden Automation Audit: a practical way to document important Slate logic by object, type, trigger, population affected, owner, last review date, risk, documentation, and rebuild or retirement plan.

    Presented by The Innovation Forge.



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    31 min
  • S04 E21 Signal Systems (Ep 5 of the 2026 Slate Summit Conference)

    An event is not over when the student leaves.

    In this episode of The Conference Insights Engine, David Dysart examines how Slate Summit 2026 sessions point toward a more mature way to think about events and portals: not just as registration pages, schedules, or attractive interfaces, but as signal systems.

    This episode draws from:

    * “Technolutions Training: Building a Keystone Event” — Robin Lancaster and Ben Willner, Technolutions

    * “Where’s My Camper: A Real-Time Attendance Tracking Solution” — Caleb Whitman and Ryan Herman, Southern Adventist University

    * “Event Schedules II: Personalized Schedules Without Custom SQL” — Nathan Vick, Asbury University

    * “We Walk the Line: Cutting Costs and Complexity in Event Management” — Taylor Frechette, Michael Doran, and Kelly Coffman, University of Georgia Undergraduate Admissions

    * “FanTABstic Portals: How to Build Them and Ways to Use Them” — Sarah Bundschuh and Rachel Haywood, University of Delaware Undergraduate Admissions

    The episode introduces the Event Signal Loop: a practical way to connect pre-event intent, registration data, attendance, in-event behavior, post-event follow-up, ownership, complexity, and conversion metrics.

    The core idea: events and portals become more valuable when they help staff understand what should happen next for attendees, no-shows, and high-intent participants.

    Presented by The Innovation Forge.



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    33 min
  • S04 E20 Governed Personalization (Ep 4 of the 2026 Slate Summit Conference Insights Engine)

    Governed Personalization is about making Slate communications more personal without turning every campaign into a maze of hidden logic, fragile Liquid, unclear populations, and messages nobody wants to maintain three months later.

    In this episode of Conference Insights Engine, David Dysart breaks down lessons from Slate Summit sessions on flexible drip campaigns, content blocks, Liquid markup, source governance, multi phase campaigns, portal strategy, and multi channel personalization. The core argument is simple: personalization does not scale because a message has clever conditional copy. It scales when the institution builds reusable, documented, testable decisions.

    This episode covers:

    • Why personalization can become production debt• How to separate query logic from presentation logic• When to use content blocks versus separate messages• Why source quality should determine what personalization is allowed• How suppressions, fallback copy, owners, and QA protect the student experience• What admissions teams can learn from advancement style recommendation models• How AI can support communications work without replacing governance

    The goal is better communication, fewer haunted merge fields, and systems your team can actually understand after launch.

    Conference Insights Engine is a series from The Innovation Forge that turns Slate Summit sessions into practical interpretation for enrollment management, admissions operations, Slate builders, and higher ed teams trying to make better decisions with better systems.

    Sessions Referenced

    1. “Mastering Flexible Drip Campaigns for Email and Print,” presented by Mike Howie and Ross Struss from Hastings College.

    2. “Solo Captain, Big Impact: Building Multi Phase Campaigns,” presented by Joshua Frankenfield from Shippensburg University of Pennsylvania.

    3. “The Hitchhiker’s Guide to Content Blocks and Liquid Markup,” presented by Christopher Kwan and Karin Ente from Technolutions.

    4. “So You Want To Be A Rock and Roll Star?” presented by Matthew Schieren from the University of Chicago.

    5. “Slate Powered Giving Tuesday: Multi Channel Personalization for Annual Giving,” presented by Danielle Hupp and Daniel Porter from Kent State University.

    #SlateCRM #SlateSummit #EnrollmentManagement #HigherEd #Admissions #TheInnovationForge #ConferenceInsightsEngine #MarketingAutomation #Personalization #HigherEdMarketing



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    35 min
  • S04 E18 From Signal to Action (Ep 3 of the 2026 Slate Summit Conference Insights Engine)

    In this episode of Conference Insights Engine, David Dysart breaks down one of the biggest questions facing advanced Slate teams: when does behavioral data become actionable enough to change outreach?

    Clicks, portal logins, event attendance, aid page views, parent engagement, and vendor signals can all tell us something. The harder work is deciding what they mean, who owns the next step, what action is allowed, what should be suppressed, and how success should be measured.

    This episode focuses on the shift from signal collection to governed action. A dashboard is useful. A score can help. A query can surface a group. None of those replace a clear action policy.

    Featured Summit sessions referenced

    The first is “Student Signals, Stranger Things, and the Path to Personalized Outreach,” presented by Moni Nann and Ben Parsons from College of the Holy Cross, with Courtney Buckner and Katy Remich from ZeeMee.

    The second is “From Insight to Action: Using Behavioral Data to Power Targeted Campaigns,” presented by Aimee Celentano and Amanda Marsili from Roger Williams University Undergraduate Admissions, with Megan Gabbard from Capture Higher Ed.

    The third is “All the Small Clicks: Conversion Rate Optimization Lessons from Ads to Applications,” presented by Lillie Miller, Michael Doran, and Launa Smith from the University of Georgia Undergraduate Admissions.

    And the fourth is “Adapting to Yield Volatility: Using Data and Technology to Shape the Right Class,” with Catie Clark from Niche, Christie Smith from Alfred University, Olivia Nash from the University of the Pacific, and Ally Metcalf from the University of Tulsa.

    Themes include student signals, behavioral data campaigns, conversion rate optimization, yield volatility, personalization, melt risk, and the operating discipline needed to turn engagement data into better student support.

    Key idea:

    If you cannot finish this sentence, the signal is not ready to drive outreach:

    “When this happens, we believe it may mean this, so this owner may take this action through this channel within this timeframe, unless these suppressions apply, and we will judge success by this measure.”

    Presented by The Innovation Forge.



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    32 min

About The Innovation Forge Podcast

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Data, marketing, and strategy converge to shape the future of Higher Education through Adaptive Enrollment Management. Whether you’re an enrollment manager, an ed tech professional, or someone excited about shaping the future of higher education, this podcast is your new workshop for forward-thinking ideas.