In the lead up to Australia and the Southern Hemisphere's largest annual event, The 2020 Australian Open tennis tournament, listen as TAA (Vic) General Manager, Dougal Hollis speaks with Craig Tiley, Chief Executive Officer of Tennis Australia and Tournament Director for the Australian Open. The podcast is split into two halves. During Part A, hear Craig speak of how he developed a love of tennis, from an early age; leadership lessons he still uses today, post having been a successful player and coach; significant challenges and successes he has confronted or enjoyed; how he and his team continue to evolve the event, to ensure its relevance to a wide legion of fans, and the significant positive economic impact the event has on the economy and Victoria's hotel sector.