The Insight Interviews - Powered by Rewire

K’Lee Terrazas is the co-founder of Legal Lead Sharks, a performance-driven Google Ads agency helping law firms dominate their local markets. She’s also the creator of Intake EQ, an AI-powered voice agent system built on the belief that every missed call is a missed opportunity. With a sharp focus on ROI, lead conversion, and client acquisition strategy, K’Lee blends cutting-edge technology with marketing expertise to help law firms scale smarter, not harder.

In this episode, Jason and K’Lee discuss:

• The bold decision to niche down and focus solely on law firms
• The creation of Intake EQ to solve a costly, overlooked intake problem
• How AI voice agents outperform humans in lead capture and customer experience
• The importance of eliminating tasks and staying in your “zone of excellence”
• Book recommendations that shaped K’Lee’s leadership and business strategies

Key Takeaways:

• Niching down isn't just smart—it’s strategic. By serving one industry deeply, you establish credibility, build expertise faster, and become the go-to solution provider they trust.
• Intake EQ emerged as a response to a costly blind spot. In a field where a single missed call can mean losing a million-dollar case, automating that first point of contact is critical.
• Properly trained AI voice agents are no longer a novelty—they’re a competitive advantage. These systems can mimic human tone, pivot smoothly during conversations, and outperform most human staff in speed and accuracy.
• You don’t scale a business by doing more—you scale by doing less of the wrong things. Delegating low-ROI tasks and eliminating time-wasters allow leaders to focus on vision, growth, and innovation.
• Real growth comes from mastering your zone of excellence. Instead of trying to juggle everything, build a support system that lets you double down on what only you can uniquely deliver.

“You are your brand, and showing up matters because people don't do business with your name or your logo—they do business with you. And so, in 2025, I stepped out from behind the curtains and started putting myself out there, like I tell my clients to do.” - K’Lee Terrazas

Connect with K’Lee Terrazas:

Websites: https://legalleadsharks.com/ , https://intake-eq.com/ , https://paylynxglobal.com/ 

LinkedIn: https://www.linkedin.com/in/k-lee-terrazas-9366b31b4/ 

Email: [email protected] 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Patrick Ungashick brings over 30 years of experience helping business owners and leadership teams maximize company value. He is the CEO of NAVIX Consultants, an exit strategy firm that has guided more than 500 owners through successful exits. Patrick is also a partner in three other ventures spanning private equity, investment banking, and wealth management.

In this episode, Jason and Patrick discuss:

• How leadership lessons from D-Day apply to today’s business challenges
• Why company culture is the starting point for organizational success
• Common pitfalls business owners face when planning their exits
• The importance of building a great team before building a great company
• How leaders can leverage AI and technology without fear

Key Takeaways:

• Historical events like D-Day offer more than just stories—they reveal enduring truths about leadership under pressure. When applied to today’s business environment, these lessons can guide leaders through complex challenges with clarity and purpose.
• Strong companies don’t build strong teams—the reverse is true. Exceptional leaders know that investing in people first sets the foundation for long-term success.
• Exit planning isn’t just for the end—it's a strategic mindset that should begin early. Waiting too long can limit your options and reduce the value you've built.
• A business that relies entirely on its owner is a fragile one. True sustainability comes when systems and teams can operate smoothly without constant owner involvement.
• Rather than fearing disruption, top leaders lean into it. They treat tools like AI and emerging technologies as allies, using them to sharpen strategy and strengthen team performance, even amid market noise.

“I think we’re unknowingly, unintentionally, accidentally misinformed about what it means to be an effective leader. Many of us believe our job is to build a great company—but that’s a mistake. The real job of a great leader is to build a great team, and the great team builds the great company.” - Patrick Ungashick

Connect with Patrick Ungashick:

Website: https://www.patrickungashick.com/ 

LinkedIn: https://www.linkedin.com/in/patrickungashick/ 

Patrick’s Books: https://www.patrickungashick.com/#books 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Chris Prefontaine is the Chairman and Founder of Smart Real Estate Coach®, a 4x best-selling author, podcast host, and 3-time Inc. 5000 honoree. Through his Wicked Smart® Community, he’s helped investors across North America close hundreds of real estate deals — all without using their cash or credit. After weathering 9/11, the 2008 crash, and COVID, Chris rebuilt a resilient business model built to thrive in any market. Today, his mission is to empower driven individuals to become confident, "Wicked Smart" investors — no matter where they’re starting from.

In this episode, Jason and Chris discuss:

• How Chris rebuilt his real estate business after the 2008 crash using “terms” deals
• What does it mean to buy real estate using creative financing strategies
• Three powerful methods: Owner Financing, Lease Purchase, and Subject-To deals
• Why market conditions don’t matter when you learn how to pivot with strategy
• Chris's “Three Paydays” system and how it creates consistent cash flow

Key Takeaways: 

• Buying real estate “on terms” gives investors the ability to acquire properties without relying on traditional financing. No credit checks, large down payments, or bank approvals are required, making it a powerful strategy for anyone starting from scratch.
• Principal-only payments through owner financing offer a smart path to build equity fast. This approach increases monthly cash flow and minimizes interest expenses, especially valuable in today’s high-rate environment.
• Success in any market comes down to knowing where to focus and being able to pivot. When one lead source dries up, there's always another list or niche to explore—what matters is adaptability.
• A committed and aligned team can be the difference between staying stuck and scaling a business. Chris credits his company’s growth to surrounding himself with people who complement his strengths.
• Long-term commitment trumps quick wins. Choosing a niche you believe in and sticking with it—without distractions—for 3 to 7 years is what ultimately creates lasting success.

“Pick a niche, pick someone you can get behind, and then put the blinders on for three to seven years. That’s where the real breakthroughs happen—when you stop chasing shiny objects and stay committed.” - Chris Prefontaine

Grab Your Free Books from Chris: https://www.wickedsmartbooks.com/jason 

Free Real Estate Masterclass by Chris: https://wickedsmartacademy.com/mastersclass 

Connect with Chris Prefontaine:

Website: https://smartrealestatecoach.com/ 

LinkedIn: https://www.linkedin.com/in/chrisprefontaine/ 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Shawn D. Nelson is the founder and CEO of Lovesac, the furniture company known for its modular couches and big ideas. He’s also the author of Let Me Save You 25 Years: Mistakes, Miracles, and Lessons from the Lovesac Story, where he shares the wild ride of building a disruptive brand from scratch. With a BA in Mandarin Chinese and a Master’s in Strategic Design and Management from Parsons, Shawn blends creativity with strategy—skills he later passed on as an instructor. From winning Richard Branson’s reality show to leading a publicly traded company, Shawn brings bold lessons in innovation, grit, and growth to every conversation.

In this episode, Jason and Shawn discuss:

• The origin story of Lovesac and how it started as a college project
• The philosophy of “Designed for Life” and true product sustainability
• Mistakes, miracles, and lessons shared in Shawn’s book Let Me Save You 25 Years
• Scaling a company with purpose while remaining humble and authentic
• Why building the right team is key to lasting leadership and growth

Key Takeaways: 

• A playful idea turned into a powerhouse brand—Shawn’s giant bean bag sparked Lovesac, a company now rooted in durability, innovation, and intentional design. What began as a college experiment evolved into a billion-dollar business.
• Shawn’s entrepreneurial path wasn’t all smooth—he shares unfiltered stories of painful mistakes (like a team member losing a fingertip) and remarkable triumphs, including taking Lovesac public.
• “Designed for Life” isn’t a marketing phrase—it’s the core of Lovesac’s identity. The company’s products are built to last and adapt, creating a unique edge in a disposable world.
• You don’t need to have it all figured out from the start. Sometimes, just surviving long enough opens the door for your true mission to take shape.
• True leadership isn’t about doing it all yourself. It’s about hiring exceptional people, trusting them to lead, and stepping back so they can thrive.

“Once you get to a point—and in my case, it took the better part of 25 years—you can finally wrap your organization around something that matters. Even if it takes a long time to find that purpose, once you do, you can build something way more meaningful and impactful than just a big bean bag or a clever couch company that makes some dude a bunch of money. Because that’s not really what motivates any of us.” - Shawn Nelson

Connect with Shawn Nelson:

Websites: https://www.lovesac.com/ , https://shawndnelson.com/ 

LinkedIn: https://www.linkedin.com/in/shawndnelson/ 

Instagram: https://www.instagram.com/shawnoflovesac/ 

Podcast: https://shawndnelson.com/podcast/ 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Vince Wanga is a dynamic international design thought leader, creative keynote speaker, award-winning creative executive, author of The Art of Direction, serial entrepreneur, and experienced brand consultant with an exceptional range of expertise built over a distinguished two-decade career.

As the former Vice President and Head of Creative for one of the fastest-growing technology startups in North America, he led corporate brand strategy and creative direction during a period of extraordinary growth, from pre-Series A to a “unicorn” valuation of over $1 billion.

In this episode, Jason and Vince discuss:

• Why failures were the greatest teacher in Vince’s creative and leadership journey
• The meaning behind his book, The Art of Direction, and why leadership is an art
• How creative leaders play a pivotal role at the forefront of business change
• The realistic role of AI in the workplace and how leaders should approach it
• What he learned scaling a company from Series A to a $1B valuation in four years

Key Takeaways: 

• Vince attributes much of his growth and resilience to the failures he encountered early in his career, viewing them as foundational learning experiences rather than setbacks.
• Leadership isn’t something you apply like a formula; it’s a nuanced, evolving practice that demands empathy, creativity, and the ability to adapt to changing people and circumstances.
• The most successful companies aren’t reactive—they stay true to their core values and make bold, intentional choices even when the market zigs in a different direction.
• Rather than fearing artificial intelligence, leaders should view it as a partner—a tool that can automate mundane tasks and amplify strategy when used wisely.
• Creative professionals often feel disruption before others do, serving as early indicators of broader changes in business and culture—what Vince calls the "canaries in the coal mine."

“I truly believe leadership has to be empathetic. You need to understand your industry, your team, and your customer—and that requires the ability to adapt, not just with the times, but with circumstances, the economy, and all the variables thrown your way. That’s where the science of leadership breaks down, and it becomes an art form—because art, inherently, is an adaptable strategy.” - Vince Wanga

Connect with Vince Wanga:

Website: https://www.vincentwanga.com/ 

LinkedIn: https://www.linkedin.com/in/vincent-wanga/ 

Vince’s Book: https://www.vincentwanga.com/shop 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Are you ready to uncover what truly drives lasting change—for yourself, your team, or your entire organization? In this episode, we dive into the powerful RAMPS framework, exploring how results, action, mindset, process, and system come together to spark meaningful transformation. Learn why behavior change alone isn’t enough, how mindset shifts accelerate progress, and why understanding the broader system you’re part of is essential. Whether you're a leader, coach, or someone navigating growth, this conversation offers a practical, insightful guide to intentional, sustainable change.

In this episode, Steve Scanlon, Steve Longan, and Jason discuss:

• The foundational questions driving personal and organizational change: “Do people change?” and “How?”
• The decade-long development of RAMPS — a comprehensive framework for change
• The metaphor of the Isle of Tortuga as a lens for understanding change and transformation
• How mindset, action, and systems interact to facilitate sustainable growth
• Why prescriptive methods often fall short and how RAMPS respects individual differentiation

Key Takeaways: 

• Lasting change is possible, but it requires a dual focus: honoring the unique journey of the individual while also considering the system they operate within. Ignoring either side risks an incomplete transformation.
• The RAMPS framework—Results, Action, Mindset, Process, System—offers a fluid, practical structure for navigating positive change. It’s designed to be comprehensive yet adaptable across diverse contexts and leadership levels.
• Too often, people attempt change through sheer willpower or behavior tweaks, only to stall out. Without addressing mindset, those efforts rarely stick or scale.
• You don’t need to start at the beginning to benefit from RAMPS. Whether you're targeting action, mindset, or results, the model is built to meet you where you are, while still guiding you through the full arc of transformation.
• The impact of change doesn’t end at work. When someone grows through the RAMPS process, the benefits often ripple into their home life, relationships, and broader community.

“Mindset goes beyond behavior modification — we can’t help people change how they act until we change how they think.” - Steve Scanlon

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Kevin Eikenberry is a world‑renowned leadership and remote‑work expert, bestselling author, speaker, consultant, and coach, and proudly serves as Chief Potential Officer of The Kevin Eikenberry Group, which he founded in 1993. With roots on a Michigan farm and a B.S. from Purdue, Kevin learned early lessons in values, work ethic, and trust. He's the co‑founder of The Remote Leadership Institute and creator of Signature programs like From Bud to Boss and the Long‑Distance Leader series. Twice named by Inc.com as a Top 100 Leadership Expert and recognized by Global Gurus and AMA, he empowers leaders to turn potential into impact. A storyteller at heart, Kevin inspires audiences to embrace learning as play.

In this episode, Jason and Kevin discuss:

• What it means to lead with gratitude in uncertain times
• The core concept behind Kevin’s new book, Flexible Leadership
• Why rigid leadership styles are becoming increasingly ineffective
• The danger of over-identifying with your leadership "type"
• Practical ways leaders can flex and adapt based on context

Key Takeaways: 

• Leadership must evolve to keep pace with a rapidly changing and increasingly complex world. What worked yesterday may not work today—adaptation is no longer optional.
• Flexibility isn’t about compromising your values—it’s about staying rooted while shifting your methods. Just like a tree bends with the wind but stays grounded, effective leaders adjust without losing their core.
• Locking yourself into a single leadership style can limit your effectiveness. True growth comes when you move beyond your default behaviors and respond to what the moment truly requires.
• Engaging with your team on a deeper level is essential, especially in uncertain times. Trust and collaboration flourish when leaders listen, involve others, and stay open to feedback.
• “It depends” can be a leadership superpower. Taking a moment to assess the true context before acting leads to wiser, more impactful decisions.

“We have to be able to think differently about how we lead in any given moment—especially when it challenges our comfort zones, past experiences, or auto-responses. We must move beyond those defaults to lead in a way that fits the moment and gives us the best chance of success, even if it’s not what we prefer, are used to, or feel comfortable with. That’s what flexible leadership is—going beyond our auto-responses.” - Kevin Eikenberry

Claim Kevin's free gift to boost your confidence and leadership skills: https://kevineikenberry.com/gift

Connect with Kevin Eikenberry:

Website: https://kevineikenberry.com/ 

LinkedIn: https://www.linkedin.com/in/kevineikenberry/ 

Kevin’s books: https://kevineikenberry.com/books/ 

Podcasts: https://kevineikenberry.com/podcasts/ 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Laura Michael is one of Rewire's Professional Certified Coaches, focusing primarily on Leadership Coaching. Laura is a communication connoisseur with a passion for helping individuals break free from societal expectations and embrace their true potential. She has spent over 20 years in corporate America, and currently owns and operates Professional Box Breaker, where she provides leadership coaching programs to organizations as an employee benefit for rising leaders. Through her own experiences and coaching conversations, Laura inspires others to navigate their paths with confidence and embrace the freedom of living outside the box.  

In this episode, Jason and Laura discuss:

• The concept of “Raise the Ceiling, Raise the Floor” and how it applies to leadership and personal growth
• Why letting go of low-impact tasks creates space for true growth
• The power of choosing intentional discomfort in both work and life
• How does this model support team development and upward mobility for everyone
• Strategies for reframing delegation and aligning team goals with personal growth

Key Takeaways: 

• Growth isn’t just about doing more—it’s about doing differently. To evolve, we must intentionally release what no longer serves us.
• Your comfort zone may feel productive, but real transformation happens in the discomfort of your "ceiling" and the release of your "floor."
• Delegation is not simply handing off tasks—it's about building trust, creating support systems, and enabling others to step into their stretch zones.
• You don’t need a big team to grow. Automation, outsourcing, or even shifting priorities can create the space needed to elevate your capacity.
• Leadership is often less about doing and more about being—and that takes intentional capacity and awareness.

“The beauty of this model is that your floor is someone else's ceiling, and your ceiling is somebody else's floor. It ends up being this beautiful staircase where everybody levels up together, as long as everybody is taking on some ceiling and giving away some floor.” - Laura Michael

Connect with Laura Michael:

Website: https://www.professionalboxbreaker.com/ 

LinkedIn: https://www.linkedin.com/in/mrslauramichael/ 

Email: [email protected] 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Jon Sneider is the dynamic Founder and President of Wild Gravity, LLC, a creative production powerhouse for technology brands. As the bestselling author of Hacking Advertising, Jon brings a pragmatic, results-driven approach to marketing, shaped by decades of experience in global advertising across TV, digital, social, and retail channels. A veteran marketing executive, Jon has led innovative campaigns for some of the world’s largest brands, earning numerous industry accolades for creativity and business impact. In 2017, he co-founded Wild Gravity with Jonathan Harris, driven by a mission to revolutionize the advertising-production landscape through efficiency and creative excellence.

In this episode, Jason and Jon discuss:

• How to produce high-quality ads without the traditional agency model
• The five magic metrics that determine advertising success
• The evolution of digital marketing and how big brands are adapting
• Why creative production companies can outperform traditional ad agencies
• The role of AI in modern advertising and its current limitations

Key Takeaways: 

• Jon champions creative production companies, like Wild Gravity, that seamlessly integrate creative services, production, and post-production. This innovative approach eliminates inefficiencies while delivering high-quality ads faster and at a lower cost compared to traditional agencies.
• The five essential metrics—breakthrough, brand recall, message clarity, likability, and purchase intent—are pivotal in crafting impactful ads. Mastering these metrics not only enhances brand presence but also drives measurable business outcomes.
• Jon’s journey from large advertising firms to founding Wild Gravity was driven by witnessing the outdated, fragmented processes within traditional agencies. This realization catalyzed his mission to streamline ad production through a more holistic and efficient model.
• The episode reveals the transformative power of professional relationships, as Jon’s network played a crucial role in his entrepreneurial journey. Cultivating connections is not just beneficial but foundational to long-term success.
• While AI is a valuable tool for ideation and drafting, human intervention remains indispensable. The nuanced discussion emphasizes that creativity and refinement still lie within human expertise despite AI advancements.

“If you want to start a company one day, get a job in the industry that you want to start your company in, learn every single role that there is, try and work every single role, and in that way you are going to figure out what the niche is for your company, and in that way you can be successful.” - Jon Sneider

Connect with Jon Sneider:

Website: https://www.wildgravity.net/ 

LinkedIn: https://www.linkedin.com/in/sneider/ 

Jon’s Book: https://hackingadvertising.com/ 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it. 

Meg Crosby and Howard Cleveland co-founded PeopleCap Advisors in 2012 to empower leaders and elevate organizations.

Prior to PeopleCap, Crosby worked as an HR leader for companies of all sizes, including a small tech start-up as a sole HR practitioner, and at Google, where she led acquisition integration. Her corporate work, consulting practice, and board experience have established her as an expert in organizational culture, people strategy, and high growth.

Cleveland began his career as a labor and employment attorney, guiding leaders through complex employee issues and fostering cultures of trust. Now a sought-after coach and advisor for leaders spanning five continents, Cleveland is known for his strategic insights, leadership expertise, and intuitive understanding of human dynamics.

In this episode, Jason, Meg, and Howard discuss:

• Discover the story behind PeopleCap Advisors and their new book, Running the Gauntlet
• Key leadership challenges during high-growth phases and how to overcome them
• Explore six key imperatives for successful high-growth leadership
• How to develop a "self-replicating talent machine" within an organization
• The importance of culture in leadership and how to define, demonstrate, and defend it

Key Takeaways: 

• Building a strong foundation for long-term success often stems from leveraging complementary skill sets. Their dynamic partnership highlights how diverse perspectives can enrich leadership strategies and drive growth.
• As high-growth companies expand, leaders must transition from being generalists to specialists. This evolution requires continuous learning and the ability to adapt one's skills to meet the demands of a more complex organizational structure.
• Sustainable growth hinges on creating robust systems for hiring, training, and talent development. Implementing consistent practices ensures that successful leadership traits are reproduced throughout the organization, fostering long-term resilience.
• Letting go of long-time employees who no longer fit the evolving structure is not just necessary but beneficial. This intentional liberation can open new opportunities for both the individual and the organization, fostering alignment and renewed momentum.
• Effective leaders know that culture is not just established but maintained through intentional actions. Defining, demonstrating, and defending cultural values is essential to preserving accountability and ensuring sustainable progress, even during rapid growth.

“That's one of the great things about having a strong culture. It will attract the right people and repel others. It doesn't mean that the people it repels are bad; it just means they're not a fit for the culture.” - Meg Thomas Crosby

Connect with Meg Crosby & Howard Cleveland:

Website: https://www.peoplecap.com/ 

LinkedIn: https://www.linkedin.com/in/meg-thomas-crosby-6424781a/ 

                https://www.linkedin.com/in/howardcleveland/ 

Emails: [email protected] , [email protected] 

Meg & Howard’s Book: https://www.peoplecap.com/book/ 

Connect with Steve and Jason:

LinkedIn: Jason or Steve

Website: Rewire, Inc.: Transformed Thinking 

Email: [email protected]

Show notes by: Angelo Paul Tagama

Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.