I once thought I could have it all — run a business, be a supportive spouse, keep my kids with me 24/7 until they started preschool, and still (somehow) squeeze in enough self-care to help me remember who I was apart from all those roles. Ha! 

Needless to say, I was incredibly naive. For the first few years of becoming a mom, having already established the business, I thought I could work while the kids took a nap or played. I thought I didn’t need to “waste time” on doing things for myself out of pure enjoyment and frivolity. I thought I could be a great wife, mom, and CEO all at the same time. It was a lofty goal and, as I eventually — begrudgingly — had to admit, it was not a realistic goal to have.

In February 2023, I had reached a complete state of utter burnout after nearly four years of trying to do it all by myself, as though I were trying to earn a badge of honor for requesting and accepting the least amount of help possible. I was a natural at doing things the hard way, and I turned myself into a martyr. I kept a secret scoreboard of who was actually doing more around the house — me or my husband — and I felt the overwhelming desire to insert myself into every situation. I didn’t know it then, but I was incredibly controlling. It almost cost me my marriage, and it certainly didn’t make me a good mom or role model for my son and daughter.

I knew there had to be a better way to live, but I didn’t think I had the time or ability to slow down and figure it all out. How could I fix it when I wasn’t sure what the problem was?

“It shouldn’t be this hard!” and “I have no time!” and “I’m just trying to help!” were a few things I constantly said to myself between moments of lucidity and chronic exhaustion. After all, I had (and still have) a tremendous number of blessings: My family, their health, my health, a beautiful home, a successful business. Complaining about anything sounded very pretentious and entitled, so I tried not to say much. I just became a quietly bitter, stressed-out human being. 

If you feel pulled in too many directions and if you constantly berate yourself for struggling so hard, or if you keep a personal scoreboard between you and your spouse (and frequently find them to be lacking) this episode is for you. The year 2023 was transformative for me, and I’m so excited to share with you what I learned in the hope that you will be able to avoid some stress and heartache.

Bad marketing advice is the reason I am developing frown lines. You should see me sitting at my desk, squinting at my laptop screen and doing a double-take. 

“They’re telling designers to do WHAT?”

I’m pretty protective of you guys. I want your businesses to succeed. But when I first started, I fell for (and probably promoted) marketing advice that didn’t fit the home industry, too.

You might have realized in the course of running your own business that design firms, home staging companies, and pro organizing businesses aren’t like other companies. You’re offering, most often, an in-person service that is tailored to each situation and further customized to each person in that situation. Some of you are literally sorting through your clients’ underwear drawers (love you, organizers!).

Marketing such an intimate, high-ticket business means that general marketing tips might not be as effective for your business as they might be for the bookstore or restaurant down the street. If you’re wondering which marketing tactics you can avoid, this episode of The Kate Show is for you. Today, I’m reading through and reacting to some really poor marketing advice. And I’m providing alternative advice for every bad piece of advice that I address.

“Marketing feels gross,” I used to think. 

In the early years of business, I didn’t know how to communicate my brand message…and I didn’t even know what a brand message was anyway. I felt so overwhelmed and drained by one steady thought: “How do I know if I’m doing any of this correctly when I can’t see the results yet? Am I just wasting my time and money on marketing?”

Ruminating on those negative thoughts felt awful, as you might have also experienced, and I knew there had to be a simpler way to find and convert clients that I actually liked working with. Fast forward a decade (yes, it took that long), and I finally had answers.

After providing countless marketing consultations, marketing plans, and strategies for interior designers, home stagers, professional organizers, and window treatment specialists, I was able to lay out a framework of marketing laws that can help nearly any home industry business make marketing easier. 

If you’re ready to apply these laws to your own business, let’s dive right in.

Knowing what to say in your marketing is only half the battle. What about the words, phrases, or ideas you should completely avoid? Today on The Kate Show, I’m talking about the two key phrases you shouldn’t include on your website, your blog posts, your email marketing, or your print advertising.

I’m also sharing exact verbiage you can use to market your business in other ways, beyond everything you might already be doing online or in print.

So, today, I’m laying it all out there…no fluff, just tough love and action steps that will benefit you and your business long-term.

Ready for some real talk?! Here it is…

Have you made a monthly blog part of your marketing strategy yet? I could tell you all day long why you should, but until you see the results play out in real-time, you might wonder if you’re wasting time or you might question whether you're even doing it correctly. I get it!

With the majority of Google search results being blog posts, it is safe to say that blogging is still a relevant and smart way to get more of the right traffic to your website. But…blogging can also feel like one of the most tedious marketing tasks to check off the list. Today’s episode aims to show you a better way to blog.

Do you know why you should blog, how frequently you should publish a post, what to say, and how to make sure you are talking to your ideal client versus just producing content?

Whew — lots of questions and, on today’s episode, we have a lot of answers. Long-time listeners of The Kate Show might recognize today’s interview from a couple of years ago. I wanted to re-air this episode because the tips that my guest, Jaquilyn Edwards of Ochre & Beige, provides are still relevant today and they are things that every home pro should know.

You’ll hear Jaquilyn share helpful insights on topics such as why a massive readership of your blog should not be your goal, how long it takes for a single blog post to gain traction, and (this one is still a very hot topic today) what to do with a blog post after you publish it.

I’ve had the honor of working with home industry professionals across the globe, and what I’ve recognized is this: Whether you are an interior designer in Dubai or a home stager right here in Wisconsin, you (we?) all have similar challenges to overcome. 

Often, our biggest challenge is ourselves. While this should be the easiest to fix, it’s often the most difficult because, first, we have to be self-aware enough to accept that perhaps we are the bottleneck, the sticking point, or even the saboteur of our own businesses.

In today’s episode of The Kate Show, I’m sharing the eight key phrases that people will say to me on discovery calls that help me predict whether their business is headed for success or failure. It is especially gratifying to work with these clients when they are open to self-reflection and committed to changing their mindset. If you hear yourself in any of the eight phrases I’m sharing today, don’t lose hope.

Marketing shouldn’t be hard. You don’t have to continue being swept away in a tidal wave of confusion and dollar signs when you think about your marketing plan. The amazing part about owning a business in the home industry is that, aside from making spaces beautiful and functional, your marketing is largely based on personal relationships. 

That is so much easier than trying to market a business with overtly negative connotations, such as a dentist’s office or a law firm. You and your business are instantly and automatically associated with beauty and personalization — and especially in recent years — overall wellness.

But marketing might still feel like a drag. If that describes your situation, this episode of The Kate Show is for you. With this being my 250th episode, I thought it would be cool (and oh-so-telling) to re-release my very first podcast episode. I had to screen it first, because who knows what I said back in those days… Sheesh.

I hope you enjoy this episode and that it reminds you that we all have to start somewhere.

How many new clients do you get from referrals? I would guess that over 90% of your new business comes from this classic, solid, beautiful marketing strategy. It’s quite simple: Do a good job, and people will tell their friends about you.

But for some reason, we’ve been conditioned to believe that we should be getting clients from other sources, such as social media or search engines. If that describes you, I ask you to reconsider. The ironic thing about word-of-mouth referrals is that they will come at you from every angle, often disguised as coming from a different source.

Consider this scenario:

A lead finds you because someone in a Facebook group recommended you. Was that a social media lead or a word-of-mouth referral? It was a referral! That lead didn’t find you based on what you posted on social media, but instead because someone in that group recommended you.

And consider this scenario:

A lead contacts you via direct message on Instagram, stating that they’ve been following you for a while and their friend highly recommended you. Is that a social media lead or a referral lead? Bingo — referral again! They were following you forever, but they weren’t motivated to hire you until their friend made the recommendation.

If you are getting clients by word-of-mouth referral, you likely have a healthy business and solid brand recognition. Let’s capitalize on that, shall we?

Have you ever talked about something that made you sweaty? I both love and hate doing it. When I shared at the beginning of 2024 how I had (finally) stopped worrying about my business and boldly shared my faith, the response was — and still is — so encouraging. I was nervous to share something so personal, but I’ve received so many positive DMs and emails about that episode that I’ve decided to continue. 

My tentative plan is to dedicate one episode per month to a more personal topic, with today’s episode being no exception.

This episode of The Kate Show is not like the others: Getting canceled, being a woman, being glad I’m not “enough,” and revealing some of the grossest marketing tactics currently being used in Western culture…those are just a few topics I’m covering.

You’ve heard dozens (or thousands?) of times about what you SHOULD be doing to market your interior design, staging, organizing, or window treatment business. But what about the pitfalls that can wreck your marketing momentum faster than a stick shoved through the spokes of your bike? (Ouch.)

Today on The Kate Show, we’re talking about the five common and completely avoidable mistakes that home industry entrepreneurs make in their marketing. Annnnd spoiler alert: This isn’t another episode in which I rail against social media. No, the pitfalls I’m sharing today are much more serious and more detrimental to your business than whether you should post another photo because a successful marketing strategy is about so much more than whether you choose to post pictures on the internet.

If marketing makes you nervous, if you tend to overthink it, if you constantly feel overwhelmed by it, this episode is for you.