In the Keypoint Intelligence 2023 IT Decision Makers (DMs) survey on digital transformation (DX), over 80% of IT DMs from Western Europe and the United States said that it going 100% paperless in the next five years is attainable. Deborah Hawkins and Lee Davis of our Office Group speak to the feasibility of the paperless office, along with how the state of DX is impacting the scanner industry.

Keypoint Intelligence's Anne Valaitis and Carl Schell sit down again to talk about managed IT and cloud services, framing much of the dialogue around our Advisory Service research and deliverables. Here they discuss IT in Europe, Anne's panel session on unified communications at the BTA National Conference in Boston, and more, closing with a bit about the Pitt-WVU rivalry—all fun stuff to be sure!

Keypoint Intelligence's Anne Valaitis (Principal Analyst, Office Group) and Lisa Brown (Principal Analyst, Consulting) discuss Keypoint's recently completed Multi-Client Study on robotics process automation (RPA) and intelligent document processing (IDP). They dissect themes and trends around documents and workflow and then look at the customer journey to analyze how organizations are benefiting from a well-thought-out strategy—among other critical, of-the-day topics.

Peter Mayhew and Kris Alvarez (our Cartridge Analysts Ruminating about Technology and Supplies) are joined by Volker Kappius of Delacamp to discuss toner and the challenges for the technology to respond to demands for lower melting temperatures. Somehow, they get onto the subjects of the US ban on Ninestar as well as nuts in chocolate bars—don't ask, just listen.

Thanks to the technological response from manufacturers, print service providers (PSPs) now have nearly the full capability to put "INK ON ANYTHING!" Eric Zimmerman, Principal Analyst of Wide Format in Keypoint Intelligence's Production Group, sits down with Dan Johansen, Vice President of Sales for the Americas at Roland DG, to discuss that as well as trends in wide format to help drive the growth of your organization.

With so much talk of how artificial intelligence (AI) can be used to help us in our everyday lives, it's important to also consider the potential security threats that this technology can bring about. Sit down with Keypoint Intelligence's Keith Haas and Lee Davis as they discuss how criminals are using AI in alarming ways and how you can best protect yourself.

Keypoint Intelligence's Deborah Hawkins and Mark Davis sit down to discuss vendor financials for 2022 in the office sphere, dissecting the companies that performed well and not so well. They also share insight on trends that may shape the financial results for next year and other factors affecting the industry, such as supply chain issues, the continuing impact of COVID-19, and much more.

What is digital thread and how can it benefit businesses in big print? Lee Davis, Senior Analyst in Keypoint Intelligence's Office Group, sits down with PTC Principal Research Analyst Colin McMahon for an intriguing conversation about the topic, including how it fits into the broader area of digital transformation (DX) and what its future potential is.

Keypoint Intelligence Principal Analyst Anne Valaitis speaks with Bruce Orcutt, Senior Vice President of Product Marketing at ABBYY, about the current state of document and process automation. Their insightful conversation hits on many resonant subjects, including a look at some promising new technologies and a discussion around the effect that artificial intelligence (AI) will surely have on business outcomes moving forward.

Peter Mayhew and Kris Alvarez (our Cartridge Analysts Ruminating about Technology and Supplies) ponder the reasoning behind the joint venture between Ricoh and Toshiba Tec and what it could mean for the industry. They also tackle the persistent, thorny issue of cartridge counterfeiting before spending a few minutes investigating recent developments at paper mills and in the office paper market.