The Limitless Landscapers Podcast

The Limitless Landscapers Podcast

By The Landscaper's Coach - Paula WarmanBusinessEntrepreneurship
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The Limitless Landscapers Podcast episodes

  • RANT: My Hard Sales Experience

    In today’s podcast episode Paula is having a rant about hard sales and sales techniques.

    What was Paula’s experience?

    Paula ordered a book from a company all about sales and they called her to ask if she wanted a free call with the author of the book. Although Paula informed the caller she didn’t want to book in a call because of childcare arrangements, they continued to try and book her in for the call. They asked her questions on the phone like ‘Where do you see your business in 10 years?’ ‘If you could wave a magic wand what would it look like?’. 5 days later she had another call from a number from the same company asking if she wanted to book onto an event they are doing.

    Takeaways

    1. When someone is hard-selling you, don’t be afraid to call them out as they might be able to turn it around if they come off-script.
    2. Don’t be afraid to sell but the key is to listen to your client.
    3. Prepare for the call and use sales techniques but just don’t be pushy.


    Enrolment to become a member is OPEN for a limited time only, until Friday 5th February. If you would like to achieve your business goals and access this personal support, click here to view more about membership. If you have any questions, please don’t hesitate to contact us.


    Follow TLC on Instagram: @TheLandscapersCircle 

    Follow Charlotte on Instagram: @charrussellx

    Follow Paula on Instagram: @warmanpaula 

    16 min
  • Paula Is Scary And Charlotte Is Too Nice

    In today’s podcast episode Charlotte and Paula completed an Enneagram test to see whether it’s worth the hype around it and what the results actually mean.

    What is the Enneagram test?

    It’s your personality system that aims to reveal how our emotions drive our lives and how we engage with others in order to get what we want and need. There are 9 different types of personality each with its own strengths, weaknesses, and opportunities.

    Body types are driven by instinct and are tuned into their five senses as a primary means of gathering information. Body types often feel their emotions and reactions in their stomach and have a "gut sense" for things.

    Head types are driven by intellect and tend to analyze and rationalize their emotions. Head types make choices and evaluations based on their logical analysis and interpretations of things. They are prone to "overthinking" things.

    Heart types are driven by their emotions and their desire to connect with other people. Heart types are driven by a strong sense of empathy and their sense of what people are experiencing, both themselves and others.

    There are also types on your emotional life, childhood origins, relationships, and at work.

    The Enneagram Personality Test - https://www.truity.com/test/enneagram-personality-test

    Enrolment to become a member is OPEN for a limited time only, until Friday 5th February. If you would like to achieve your business goals and access this personal support, click here to view more about membership. If you have any questions, please don’t hesitate to contact us.

    Follow Charlotte on Instagram: @charrussellx

    Follow Paula on Instagram: @warmanpaula 

    25 min
  • We We’re Stuck In A Rut

    In this week’s podcast episode Charlotte and Paula will be talking about feeling like you’re stuck in a rut and demotivated, with tips on how to overcome that feeling.

    What is being ‘stuck in a rut’?

    Feeling overwhelmed and like your business isn’t moving forward.

    How can you overcome this?

    Firstly, look at all of your services for your clients. What you are currently offering, pricing, everything! Speak to existing clients to see how you can improve your service. For example, we asked TLC members and most of them said there's so much valuable TLC content and too little time to do this. To help with this we have now reduced uploading a new topic from every 4 weeks to 8 weeks, and instead implemented more support.

    Secondly, review your marketing. For example social media, blogs, email marketing etc. Look at your reports, sit and reflect on what content has done well, what could you improve on, how many enquires you got from it and any trends you see. Also, think abot whether you enjoying doing each marketing activity, and how much money you are spending on them. For example, if you are doing Facebook ads and spending loads of money but getting barely any enquires from it, then maybe you need to spend that money on something else.

    If you focus on things that you like doing, you are going to be happier in your business.

    Thirdly is reviewing business practices like invoices etc. If you don’t enjoy doing these, why not think about outsourcing? Then you can spend more of your time doing the things you enjoy doing. 

    Want to know more about outsourcing? Here is the link to the episode all about outsourcing - https://www.buzzsprout.com/1596721/7176355 

    Another example is that if you don’t like writing your social posts then we at TLC can help by doing this for you.

    Looking for change in your business this year? In our upcoming free masterclass, Charlotte will show you the how to kickstart your 2021 in the right direction. To secure your free seat click the link:  https://thelandscaperscircle.co.uk/refresh/

    Customer journey personal touch emails podcast https://www.buzzsprout.com/1596721/7176406

    If you have any questions please don’t hesitate to call us 02381 800108 or email us [email protected]

    Virtually Limitless Replay - https://thelandscaperscircle.co.uk/product/virtually-limitless-replay-2020/

    Want to become a TLC member? Sign up to our waitlist to be notified when we open enrolment - https://thelandscaperscircle.co.uk/waitlist/

    Follow Charlotte on Instagram: @charrussellx

    Follow Paula on Instagram: @warmanpaula

    25 min
  • We Were Scared In Classes
    In this week’s podcast episode Charlotte and Paula talking about why they were scared to comment and interact with attendees on online classes. It is still something Paula struggles with!Why you might be scared to comment in classes?- Afraid others may think you are dumb- Worried what the masterclass host might think- Concerned the question isn’t relevantPaula mentions how she feels like this, recently she joined a masterclass all about something she was passionate about and she still felt afraid to comment and ask any questions. She waited until the class had finished and contacted the organisers of the class privately to still be able to ask her questions.How do we overcome this?- To start off just put a Hi or a Hello when you join the meeting or even if the hosts ask ‘can you see and hear me’ just type in the comment box and this will start to help you feel more comfortable.- You could give yourself a pep talk- Having a quote from someone who you are inspired by For example when you are in a gym, you may be doing a new exercise and think people are staring at you and thinking you have done it incorrectly however everybody is focussed on themselves, this is the same for masterclasses. They will already be thinking of questions in their mind to ask the hosts.KEY TAKEAWAY:- Practice, practice, practice - the more you do it the more comfortable you will feel- Be kind to yourself Looking for change in your business this year? In our upcoming free masterclass, Charlotte will show you the how to kickstart your 2021 in the right direction. To secure your free seat click the link: https://thelandscaperscircle.co.uk/refresh/If you have any questions please don’t hesitate to call us 02381 800108 or email us [email protected] Limitless Replay - https://thelandscaperscircle.co.uk/product/virtually-limitless-replay-2020/Want to become a TLC member? Sign up to our waitlist to be notified when we open enrolment - https://thelandscaperscircle.co.uk/waitlist/Follow Charlotte on Instagram: @charrussellxFollow Paula on Instagram: @warmanpaula
    18 min
  • Being Overly Cautious On Social Media | The Problem
    In this week’s podcast episode Charlotte talks about the problem with being overly cautious on social media. This episode follows on from last week’s episode facing backlash on social media.What does overly cautious actually mean?That you are really struggling to post on social, over analysing your posts or worried someone will take a post out of context. Maybe you have had experience with backlash or seen a debate in the comments, Charlotte will be talking through the problems with this.It makes posting on your social profile really hard as you are consistently changing, perfecting and checking with people before you post out. It will make you feel demotivated as posts are the same, you’re spending too much time on it and people may not be engaging. If you stay in that cycle you may stop posting on social media and lose engagement with potential customers.What can you do?1. If you are worried about backlash and don’t know what to do listen to the previous podcast where Charlotte goes into detail about how to cope - INSERT PODCAST LINK 2. Surround yourself in a positive community that openly talks about social media the negatives and positives and a community which will uplift you and celebrate your successes.If you have any questions please don’t hesitate to call us 02381 800108 or email us [email protected] Limitless Replay - https://thelandscaperscircle.co.uk/product/virtually-limitless-replay-2020/Want to become a TLC member? Sign up to our waitlist to be notified when we open enrolment - https://thelandscaperscircle.co.uk/waitlist/Follow Charlotte on Instagram: @charrussellxRant we need to talk about this podcast - https://soundcloud.com/the-landscapers-circle/rant-we-need-to-talk-about-this
    14 min
  • Backlash On Social Media | Facing It & Worrying About It
    In this week’s podcast episode, Charlotte talks about backlash on social media. This podcast is for you if you’re worrying about facing backlash on social media, even though it may be a positive post about your business or the industry, or you are facing unexpected backlash. Charlotte will be giving you some tips off of her own experience, both managing social and consuming it.What might you be worried about? - Starting an argument or debate in the comments if your talking about an industry topic that might be a bit hot- Someone taking something the wrong way even though it’s a positive post and not your intentionWhat can you do to avoid getting forms of backlash and debates in the comments?1. Firstly, avoid the obvious. If there is a topic you don’t necessarily need to talk about for your business and you know is a debate starter, be prepared for the feedback.2. Get someone to check captions and images, maybe just 1 or 2 people you know you’re going to get honest feedback from. If you’re a member you can email us and we will have a look at them for youHowever, sometimes there is no preventing and it is something you need to come to terms with. We did a post out for a company on social and 5 people checked this post (both men and women), and it came back with some feedback of being sexist. Some people were saying that the post was clearly written by a man, when in fact it was Charlotte, and a post with good intentions got taken out of context.How do you deal with negative comments?1. First you need to understand the scope of the backlash. Has someone shared the post into a private group and there has only been 1 or 2 comments? If these are people you know and they consistently do this with posts around the industry, just let it be and ignore.2. If there are a numerous amount of comments in the group or on the post itself, or you have received a few messages from it, it’s time to respond. You need to first understand why it has happened and how people are responding to it. If no one has said why they feel that way about a post then maybe just ask. KEY TAKEAWAYS- If you are worried about your posts, then ask 1-2 people to check over the captions and images- You can deal with the backlash by understanding, apologising and deleting the post - Social was designed to interact and talk to people - you are going to have to face opinions!If you have any questions please don’t hesitate to call us 02381 800108 or email us [email protected] we need to talk about this podcast - https://soundcloud.com/the-landscapers-circle/rant-we-need-to-talk-about-thisFollow Charlotte on Instagram: @charrussellxVirtually Limitless Replay - https://thelandscaperscircle.co.uk/product/virtually-limitless-replay-2020/Want to become a TLC member? Sign up to our waitlist to be notified when we open enrolment - https://thelandscaperscircle.co.uk/waitlist/
    17 min
  • Alan Sargent | Over 50 years of experience in an ever-changing industry
    In this week’s episode Paula is talking to a legend of the industry, founder of the APL and most recently the creator of The Landscape Library, Alan Sargent. Today they are talking about all things landscaping, changes in the industry and what to expect in the future.Alan has been working in the industry for over 52 years, since 1968, and finished his last construction job in February 2020. Alan has seen many great changes in the industry through the years, but most notably is equipment. Materials are also much lighter and user friendly - basically everything has changed from doors to equipment and machinery, everything has become revolutionised.In 1978 Alan joined the British Association of Landscape Industries (BALI). However, Alan found them too commercial so he resigned from BALI and founded the Association of Professional Landscapers (APL) for domestic businesses.Alan founded the APL in 1995. Firstly, Alan held a public meeting in Birmingham where 40 companies signed up. The APL has since grown and grown to being one of the biggest landscaping associations in the world.In 2016, Alan founded the Professional Garden Consultants Association. Alan felt like there was a need and there were plenty of people who wanted to come off the tools, so it gave them a voice to work and still be in the industry. Alan launched The Landscape Library on January 1st 2020 and he already has 250 subscribers, with all the colleges signed up, to view the resources and practical help which you can’t get anywhere else.Finally, Paula asks Alan how he sees the future of the industry. Alan mentions this year has done good things to the industry, with enquires much higher as people are looking to redo their gardens or driveways with all this time at home. Alan predicts that this will keep on going for a while, and a lot of businesses will be successful out of Covid.How key is it to have a good designer?Alan is 100% behind designers as people are realising they must have a design and planning permission. Designers need to put their business head on as then there should be no question on whether the customer doesn’t choose to see the design. Alan is currently doing Zoom classes on the first day of every month looking at specific topics for garden designers. The December topic was on the roles and responsibility of garden designers. If you are interested in these please get in touch with Phil from The APL.KEY TAKEAWAYS:- Join in on the Zoom meetings, email [email protected] Check out the APL & Landscape LibraryThe Landscape Library - https://www.landscapelibrary.co.uk/APL - https://www.landscaper.org.uk/Professional Garden Consultancy Association -https://www.pgca.org.uk/
    28 min
  • RANT We Need To Talk About This
    In todays podcast episode Charlotte is talking to you about social media and some common issues she has found in the industry.So what is the rant about?‘Professionalism’ in social media, Charlotte mentions about when social media was created it was to talk to other people and for businesses is an authentic way to communicate. Always be yourself!Your posts should always be authentic to you and something your proud of. Professionalism on social media can sometimes look to much like an AD, it’s best to always talk how you sound. On The Landscaper’s Circle Instagram we write how we talk and sound, not all our posts are perfect and even some of our posts where we make mistakes do better. The problem sometimes with social media is editing things within an inch of its life.Yes, social media is a marketing activity but it’s the one place where you can connect with people and test new things. It’s a place to test content.1. Say you say comment below and no one comments below - Who cares if it doesn’t work, just move on and try something else. 2. What will my potential customers think and competitors? - No matter what you do there is going to be haters who think they are better then you.We want you to be your own version of success.KEY TAKEAWAY- Be you, don’t try to be somebody else- Focus on authentic social, rather than ‘professional’- Try new things, and find out if they are successful or not!VIRTUALLY LIMITLESS: www.thelandscaperscircle.co.uk/virtually…imitless/Nitelux: nitelux.co.uk/Landscaper Magazine: landscapermagazine.com/Landscape and Urban Design: www.landud.co.uk/Perennial: www.perennial.org.uk/
    18 min
  • Dealing With Your Overwhelm | Heidi Marke
    In this week’s podcast episode Paula is joined by Heidi Marke who is a mindfulness teacher and coach.Focusing on helping business owners like yourself combat overwhelm, Heidi talks through how overwhelm can truly hurt your life and passion for your business. Talking from her own experience with severe overwhelm, Heidi evaluated her life and decided to focus on helping other with what she has learnt - including Paula!By listening to your body and implementing your tips, you will be able to combat overwhelm which is inevitable in any business. Heidi will be talking more about this at Virtually Limitless, with key steps on how to combat overwhelm. Secure your seat today: https://thelandscaperscircle.co.uk/product/virtually-limitless/Heidi's podcast: https://www.buzzsprout.com/957541KEY TAKEAWAYS:- Listen to your body- Listening to quick mediation audios to help destress - get Heidi’s one-minute audio here: https://heidimarke.mykajabi.com/pl/205169
    27 min
  • The Importance Of Community & Associations | Phil Tremayne, Association of Professional Landscapers
    In this week’s podcast episode, Paula is joined by Phil Tremayne from the APL (Association Of Professional Landscapers) talking all about community, APL and everything in between. This is Phil’s FIRST ever podcast, and he is a natural!VIRTUALLY LIMITLESS: www.thelandscaperscircle.co.uk/virtually…imitless/Having a community is so important to you and your business, especially for when things get tough. You have peple to talk to, offer support, and makes you realise you are not alone. The benefit of coming together and joining associations like the APL, is that if you have any questions or concerns, you can have that support and back up. So what makes APL different? The APL offers 3 memberships for the price of one! You become a member of the HTA (Horticultural Trades Association) and the Government TrustMark scheme. Plus, the APL awards are coming soon so make sure to check them out - https://www.landscaper.org.uk/The Landscapers Circle is always here if you need any help whether you are a member or not.TLC have been managing APL’s social posts - click here to see APL Instagram: https://www.instagram.com/apl_news/?hl=enKey Takeaways:- Having the support and back up will benefit you- Have any concerns? You could ask the people in your community for some advice Want TLC to manage your social? - email us today or view our service here: https://thelandscaperscircle.co.uk/product-category/done-for-you/VIRTUALLY LIMITLESS: www.thelandscaperscircle.co.uk/virtually…imitless/Nitelux: nitelux.co.uk/Landscaper Magazine: landscapermagazine.com/Landscape and Urban Design: www.landud.co.uk/Perennial: www.perennial.org.uk/
    24 min

About The Limitless Landscapers Podcast

From the publisher's feed

Whether you’re a garden designer, landscaper or professional gardener, I am here to help you achieve success. On this podcast, Paula aka The Landscapers Coach talks about all things business,…