This video episode of The Litigation Psychology Podcast features Sean Murphy, Practice Leader of the CSI Critical Communications team, explaining the difference between Critical Communications and PR, plus the impact that COVID-19 is having on the reputation of the trucking and transportation industry. Sean and Dr. Bill Kanasky also discuss the critical mistakes and missteps that companies are making with their COVID-19 communications, both internally and externally, and the importance of strategic communications planning. To watch the video of this podcast, click here: https://bit.ly/2LQJOzp.