The Magnetic Operator

▶️ Listen to these 28 minutes to learn practical tips to manage your time better as a cleaning business operator. 

📈 Learn what we do at Otuvy: https://www.otuvy.com 

Join me, Caden Hutchens, and my co-host, Samuel Clayton, for the eighth episode of The Magnetic Operator podcast. In this episode, we go over why managing your time is a super power to scale your cleaning company and how you can take charge of your schedule. 

Who am I? 👇 

I’m Caden Hutchens, CEO of Otuvy, with over a decade of experience working in the facility services industry. During this time, I've consulted with BSCs and facility management leaders, achieving operational excellence and quality management success. 

My journey started from hands-on labor jobs to becoming an assistant at Otuvy, gradually climbing the ranks. From these diverse experiences, I aim to share valuable knowledge to help businesses in the facility service industry thrive. 

My content focuses on how operational leaders in facility management and commercial cleaning can use leadership and operational frameworks to enhance their relationships with managers, employees, clients, and key stakeholders. From my experience, if these three relationships are dialed in, you’ll see a massive impact on your work life. 

I'm passionate about collaborating to achieve significant business and personal goals. Let's build a community of like-minded leaders who can inspire each other! 

-C.H. 

▶️ Watch these 32 minutes to learn how to balance your day-to-day tasks with making long term improvements to your operations and business. 

📈 Learn what we do at Otuvy: https://www.otuvy.com

Join me, Caden Hutchens, and my co-host, Samuel Clayton, for the seventh episode of The Magnetic Operator podcast. In this episode, we discuss strategies to make needed significant changes to your operations while managing the day-to-day fires you need to put out. 

Who am I? 👇 

I’m Caden Hutchens, CEO of Otuvy, with over a decade of experience working in the facility services industry. During this time, I've consulted with BSCs and facility management leaders, achieving operational excellence and quality management success.

My journey started from hands-on labor jobs to becoming an assistant at Otuvy, gradually climbing the ranks. From these diverse experiences, I aim to share valuable knowledge to help businesses in the facility service industry thrive. 

My content focuses on how operational leaders in facility management and commercial cleaning can use leadership and operational frameworks to enhance their relationships with managers, employees, clients, and key stakeholders. From my experience, if these three relationships are dialed in, you’ll see a massive impact on your work life. 

I'm passionate about collaborating to achieve significant business and personal goals. Let's build a community of like-minded leaders who can inspire each other! 

-C.H. 

▶️ Listen to these 30 minutes to learn how to handle customer complaints like an elite cleaning business operator. 

📈 Learn what we do at Otuvy: https://www.otuvy.com 

Join me, Caden Hutchens, and my co-host, Samuel Clayton, for the sixth episode of The Magnetic Operator podcast. In this episode, we discuss how to proactively build operational systems to prevent customer complaints. And when complaints do come in, how to turn them from a hiccup into an opportunity. 

Who am I? 👇 

I’m Caden Hutchens, CEO of Otuvy, with over a decade of experience working in the facility services industry. During this time, I've consulted with BSCs and facility management leaders, achieving operational excellence and quality management success. 

My journey started from hands-on labor jobs to becoming an assistant at Otuvy, gradually climbing the ranks. From these diverse experiences, I aim to share valuable knowledge to help businesses in the facility service industry thrive. 

My content focuses on how operational leaders in facility management and commercial cleaning can use leadership and operational frameworks to enhance their relationships with managers, employees, clients, and key stakeholders. From my experience, if these three relationships are dialed in, you’ll see a massive impact on your work life. 

I'm passionate about collaborating to achieve significant business and personal goals. Let's build a community of like-minded leaders who can inspire each other! 

-C.H. 

▶️ Listen to these 24 minutes to learn the operational impact of setting a quality standard for your employees to follow to build trust with your clients and key stakeholders. 

📈 Learn what we do at Otuvy: https://www.otuvy.com 

Join me, Caden Hutchens, and my co-host, Samuel Clayton, for the fourth episode of The Magnetic Operator Podcast. In this episode, we discuss various strategies for setting a standard for your employees to follow, getting them to adopt that standard, and how it can affect your trust with clients and stakeholders. 

Who am I? 👇 

I’m Caden Hutchens, CEO of Otuvy, with over a decade of experience working in the facility services industry. During this time, I've consulted with BSCs and facility management leaders, achieving operational excellence and quality management success. 

My journey started from hands-on labor jobs to becoming an assistant at Otuvy, gradually climbing the ranks. From these diverse experiences, I aim to share valuable knowledge to help businesses in the facility service industry thrive. 

My content focuses on how operational leaders in facility management and commercial cleaning can use leadership and operational frameworks to enhance their relationships with managers, employees, clients, and key stakeholders. From my experience, if these three relationships are dialed in, you’ll see a massive impact on your work life. 

I'm passionate about collaborating to achieve significant business and personal goals. Let's build a community of like-minded leaders who can inspire each other! 

- C.H. 

Join me, Caden Hutchens, and my co-host, Samuel Clayton, for the second episode of The Magnetic Operator Podcast. In this episode, we explore why asking the right questions can be an operational superpower and how you can improve this skill for future conversations with employees, managers, and clients.