Multifamily is an amazing industry, and, when we invest in our teams, we make it even better. That’s the message Rachel Palmer wants everyone to hear; and in this episode, she and Rebecca Wagner offer clear, actionable tips on how to hire the right people, train them up, and set the tone for success. Their conversation will inspire and equip you to transform skills gap challenges into growth opportunities.

Guest: Rachel Palmer, CAO, American Landmark

Host: Rebecca Wagner, Vice President of Marketing, Chadwell Supply

Is centralization of maintenance management the future of multifamily? Katelyn Utsey believes it is, and many in multifamily agree. In this podcast, Katelyn and Rebecca Wagner break down the benefits and challenges of maintenance centralization, where the multifamily industry is headed, and how we will get there.

Guest: Katelyn Utsey, Vice President, H2 Real Estate

Host: Rebecca Wagner, Vice President of Marketing, Chadwell Supply

Recent surveys reveal that many maintenance technicians are questioning their career opportunities. Berry Craven, Regional Service Manager, Ginkgo Residential, and Adam Porter, Marketing Communications, Chadwell Supply talk about the opportunities in multifamily maintenance, what it takes to build a long-term career, and what management companies can do to keep promising talent on their team.

Guest: Berry Craven, Regional Service Manager, Ginkgo Residential

Host: Adam Porter, Marketing Communications, Chadwell Supply

Maintenance technicians are the property representatives who residents see most often. For many, they are the face of the company. Multifamily industry veteran, Angie Drysdale, shares practical tips and simple habits that will encourage and equip your maintenance team to build and strengthen relationships with your residents, creating a real sense of community at the property.

Guest: Angie Drysdale, Regional Maintenance Director, Willow Bridge

Host: Michelle Childers, VP Industry Relations, Chadwell Supply

Multifamily HVAC is undergoing a massive shift. R-410A equipment is being phased out, and R-410A refrigerant is being phased down. New A2L refrigerants and equipment are now available, and multifamily customers have a choice to make. To help our valued customers make that call, King Tong joins the MRO Show to discuss the features and benefits of R-32.

Guest: King Tong, Director of Product Management, Goodman Air Conditioning & Heating

Host: Adam Porter, Marketing Communications, Chadwell Supply

Multifamily HVAC is undergoing a massive shift. R-410A equipment is being phased out, and R-410A refrigerant is being phased down. New A2L refrigerants and equipment are now available, and multifamily customers have a choice to make. To help our valued customers make that call, Kelsey Pearlman joins the MRO Show to discuss the features and benefits of R-454B.

Guest: Kelsey Pearlman, National Account Manager, AirQuest (Carrier) Heating & Cooling

Host: Adam Porter, Marketing Communications, Chadwell Supply

Multifamily renovations don’t have to bust the budget. Jermaine and Adam discuss practical ways for multifamily properties to save money and increase value every time they upgrade their units. Discover the right questions to ask and the most important metrics to measure. Identify features and fixtures that make the most impact and small updates that make a big difference. Plus, Jermaine shares 3 simple ways to increase NOI and ROI, even on a tight budget.

Host: Adam Porter, Marketing Communications, Chadwell Supply
Guest: Jermaine Weathersby, South Florida Account Manager, Chadwell Supply

The multifamily industry is facing multiple challenges. John Daniell, Executive Vice President of Sales at Chadwell Supply, believes our industry is resilient, that now is a time for opportunity, not worry. Hear this multifamily industry veteran’s perspective on how owners, operators, and suppliers can be tactical in managing today’s challenges—mitigating the impacts of tariffs, price volatility, and supply issues—to continue to grow through challenging times. 

Maintenance is every multifamily community’s most important amenity. Join Adam and multifamily technology solutions developer Sean Landsberg, as they discuss brand-new ways for multifamily managers to motivate and reward their maintenance teams. Developed by multifamily managers to help their maintenance technicians be more motivated, engaged, and productive, AppWork is making a big splash in multifamily communities. Listen to learn why.

HOST: Adam Porter, Marketing Communications Manager, Chadwell Supply
GUEST: Sean Landsberg, Founder & CEO, AppWork