Maintenance technicians are often the face of a multifamily community, and they play a primary role in resident satisfaction—but what is the best way for managers to make sure their maintenance pros have the skills they need to be successful? In this episode, Nichole Curl, Chadwell University Director and “2026 Top 25 Most Influential HVACR Educators & Trainers,” breaks down what new, what’s effective, and what managers need to know to set their maintenance teams up for success.

Guest: Nichole Curl, Director, Chadwell University

HOST: Adam Porter, Marketing Communications, Chadwell Supply

Management companies and maintenance pros are making important decisions every day about how and where to invest their resources. They deserve accurate information and a good understanding of the facts in order to make the best decisions for their properties. Maintenance educator Mark Sharp shares important insight about real concerns maintenance teams have right now and practical advice management companies can use to get more NOI and less headaches out of MRO and CapEx projects.

GUEST: Mark Sharp, CEO, The Maintenance Academy

HOST: Adam Porter, Marketing Communications, Chadwell Supply

A.I. and other tech tools should make teams more efficient, effective, and excited, but with so many options available, which tools make the most sense for multifamily operations? Sean Landsberg and his AppWork team know property management, because they’ve done it. In this episode, Adam and Sean talk about how managers can get actionable data through tech tools maintenance pros will actually use.

GUEST: Sean Lansberg, Founder & CEO AppWork

HOST: Adam Porter, Communications Manager, Chadwell Supply

HVAC industry expert Neil Cole discusses multifamily concerns about the shift to A2L refrigerants and explains why R-32 is an excellent option for multifamily operators. He also addresses safety concerns and clears up myths and misconceptions, so owners and managers can make confident, well-informed decisions for their communities.

GUEST: Neil Cole, Senior Vice President of Merchandising, Chadwell Supply
HOST: Adam Porter, Communications Manager, Chadwell Supply

The multifamily industry offers tremendous opportunities for problem solvers who are willing to work. In this episode, longtime multifamily industry friends and colleagues, Rebecca Wagner and Nichole Curl, discuss their paths to success, career opportunities in multifamily, and how to develop a strategy for personal and professional growth.

Guest: Nichole Curl, Director, Chadwell University

Host: Rebecca Wagner, Vice President of Marketing, Chadwell Supply

Michael Young has invested more than two decades helping multifamily teams be more efficient and profitable. In this episode of The MRO Show, Michael reveals one simple shift that helps multifamily operators save time and money with every MRO order. He also shares insight into how multifamily managers can increase effectiveness, even in a high-turnover environment.

GUEST: Michael Young, Chadwell Supply National Account Manager

HOST: Adam Porter, Communications Manager

In this episode, renovations expert, Hank Childers, suggests three steps that will help multifamily owners, managers, and maintenance pros avoid CapEx surprises and set themselves up for community refresh success.

GUEST: Hank Childers, Regional Director of Field Renovations, Chadwell Supply

HOST: Adam Porter, Communications Manager, Chadwell Supply

What is leadership? And how can we all become more effective leaders? Stephanie and Michelle answer these questions, and along the way, they talk about how to get buy-in, how to introduce change, and how high-level leaders bring their teams through difficult situations. Learn how to encourage healthy discussions that create authentic connection and drive sustainable success as you lead with influence!

Guest: Stephanie Puryear Helling, Speaker and Executive Leadership Consultant

Host: Michelle Childers, VP Industry Relations, Chadwell Supply

Discover how to go from a maintenance technician to a maintenance professional! Mark Sharp, Director of Education at The Maintenance Academy, joins Adam Porter to explore new opportunities in multifamily maintenance education. They discuss how maintenance is changing and how the multifamily industry is adapting to that change. Learn how maintenance techs can make the most of opportunities in the industry, invest in themselves, grow their skills, and level up quickly.

Host: Adam Porter, Marketing Communications, Chadwell Supply

Guest: Mark Sharp, CAMT, Director of Education, The Maintenance Academy

What are multifamily maintenance pros really thinking about? How would they rank their job concerns? From what it really means to be on call and what they really want from management, to wondering if they will ever get a good night’s sleep, Chris and Michelle reveal what maintenance technicians said they really care about—and why!

Guest: Chris Caramanica, Director of Facilities, WinnCompanies

Host: Michelle Childers, VP Industry Relations, Chadwell Supply