The MSP Zone

The MSP Zone

By Charles WeaverTechnology
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The MSP Zone episodes

  • The True Cost of Ransomware

    Everybody knows the risks of ransomware include a financial cost. But, are you factoring in all the costs? Should you pay if you are impacted by ransomware? Is it worth it? 

    12 min
  • MSP Pricing Best Practices
    There are many types of managed services pricing models being used today. Whatever model you use, risk should be accounted for somewhere in your pricing of managed services offerings. Towards that goal, risk-based pricing is an effective overlay to your existing pricing scheme and something every MSP should evaluate. Put differently, risk-based pricing is a necessary ingredient to whatever pricing model you happen to use.
    If you use per user/seat pricing, risk-based modeling can be overlaid; if you use per device pricing, same thing.
    Risk-based pricing is protection for our MSP practice. It insulates it from risky clients unaware of what they should be doing, or unconcerned that their risky behavior is negatively impacting their MSP (and all the other client’s the MSP manages).
    11 min
  • MSP Pricing Best Practices

    There are many types of managed services pricing models being used today. Whatever model you use, risk should be accounted for somewhere in your pricing of managed services offerings. Towards that goal, risk-based pricing is an effective overlay to your existing pricing scheme and something every MSP should evaluate. Put differently, risk-based pricing is a necessary ingredient to whatever pricing model you happen to use.

    If you use per user/seat pricing, risk-based modeling can be overlaid; if you use per device pricing, same thing.

    Risk-based pricing is protection for our MSP practice. It insulates it from risky clients unaware of what they should be doing, or unconcerned that their risky behavior is negatively impacting their MSP (and all the other client’s the MSP manages).

    11 min
  • IoT Managed Services...Coming Soon to an MSP Near You
    For those of you not already delivering managed services around "IoT" devices, it might be ready for you to consider doing so. The market for IoT and security are projected to increase steadily over the next several years. Market demand for these services will further be fueled by increased remote worker environments globally. 
    MSPs need to be preparing for the following: 
    Remote worker support
    IoT impact on remote work environments
    Security implications from remote work clients
    Security implications for MSP employee remote work environments
    Either way, IoT will be playing a significant role in the management of global organizations of all sizes in the next few months and years. Is your MSP practice ready for this opportunity?
    11 min
  • IoT Managed Services...Coming Soon to an MSP Near You

    For those of you not already delivering managed services around "IoT" devices, it might be ready for you to consider doing so. The market for IoT and security are projected to increase steadily over the next several years. Market demand for these services will further be fueled by increased remote worker environments globally. 

    MSPs need to be preparing for the following: 

    • Remote worker support
  • IoT impact on remote work environments
  • Security implications from remote work clients
  • Security implications for MSP employee remote work environments

    • Either way, IoT will be playing a significant role in the management of global organizations of all sizes in the next few months and years. Is your MSP practice ready for this opportunity? 

    11 min
  • MSP Loan Funding - Part 2
    In an update from our previous episode on the CARES Act, The MSP Zone speaks with Courtney LaLone, principal with Bernard Robinson & Company, on how the program is doing and whether MSPs should seek out funding. In this episode we discuss the following: 
    2nd tranche of funding for the PPP program
    Which banks are more likely to fund PPP applications
    Forgiveness planning for MSPs
    Cash flow planning for Spring and Summer
    MSP Zone Guest: Courtney LaLone, principal with Bernard Robinson & Company
    27 min
  • MSP Loan Funding - Part 2

    In an update from our previous episode on the CARES Act, The MSP Zone speaks with Courtney LaLone, principal with Bernard Robinson & Company, on how the program is doing and whether MSPs should seek out funding. In this episode we discuss the following: 

    • 2nd tranche of funding for the PPP program
  • Which banks are more likely to fund PPP applications
  • Forgiveness planning for MSPs
  • Cash flow planning for Spring and Summer

    • MSP Zone Guest: Courtney LaLone, principal with Bernard Robinson & Company

    27 min
  • Shorter Contracts for MSPs?
    The MSP Zone talks with Stephen Sweett, president of Buchanan Technologies, an MSP with headquarters in Grapevine, TX, about the shift to remote work, the growth of their MSP help desk, and the outlook for MSPs in the next few months. 
    One of the discussion points includes the potential for MSPs to see shorter term contracts with clients, not because of weak demand for managed services, but because of a lack of knowledge concerning what IT needs they will have beyond a year from now. 
    MSP Zone Guest: Stephen Sweett, president of Buchanan Technologies
    21 min

About The MSP Zone

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Weekly discussion of news, events, and topics of interest to the global managed services professional community. The series will have the latest and most relevant discussions in managed services and…