The Multifamily Hangout

B. George Ratiu is Vice President of Research at the National Apartment Association (NAA), where he leads the organization's research function and produces data-driven analysis on rental housing markets, economics, and policy.

He brings more than 15 years of experience spanning trade associations, Fortune 500 companies, and the federal government.

Most recently before joining NAA, he served as a financial economist at the U.S. Department of Housing and Urban Development, where his macroeconomic and credit risk research supported FHA's $168 billion commercial real estate loan portfolio.

He also spent over a decade with the National Association of Realtors and served as a market insights spokesperson for Realtor.com. Ratiu holds an M.A. in Economics from Western Kentucky University, along with postgraduate certificates from Georgetown University, the CCIM Institute, and the National Association for Business Economics.

Are your maintenance teams spending 7–12 hours a week on purchasing tasks instead of taking care of residents? In this episode of the Multifamily Trailblazers Webcast, Adrian Danila (Multifamily X) sits down with Phil [ReOps CEO] and John [Chadwell Supply, EVP Sales] to unpack why procurement is one of the largest — and most overlooked — expense categories in multifamily operations.

John Galante is president and founder of AE Ventures, a producer of hosted style in-person events and publisher of BuilderInnovator.com, a video-first content portal covering all things innovation for builders and multifamily companies.

AE Ventures produces its Builder Innovator Summits (formerly the TecHome Builder and Housing Transformation Summits) twice per year and will serve 250+ sponsoring companies and 300+ hosted guests in 2025.

Galante has additional experience as a publisher, editor and business development leader with EH Media, where he led the launch and development of three Fastest Fifty award-winning events. He worked in event development and management for several years with Reed Exhibition Companies.

He also has a wealth of experience in the association realm, having served on a number of industry boards and committees, launched associations and worked as a senior staff member of the Consumer Technology Association and chief staff executive of the Security Industry Association. He served on the IAEE Services Board and Board of Directors and headed the association’s Strategic Planning Task Force in 2010.

Danny Fawcett is the Head of Business Development at 3V Infrastructure, an EV charging company focused on multifamily and hospitality properties. With over a decade in sales and business development, he's held roles at Xeal, Starry, and Allied Telecom Group, specializing in technology and infrastructure solutions for commercial real estate.

He holds an M.S. and B.A. from the University of Akron. to break down why less than 5% of apartment buildings have EV charging, what operators are getting wrong, and why waiting to install chargers means you're already losing leases.

Kenny Ramsey is the founder and president of R1 Facility Services, a nationwide provider of preventative maintenance services for multifamily communities. He built the company after years working across the residential HVAC, plumbing, and electrical trades, gaining deep operational knowledge of building systems and property maintenance.

Since launching R1 in 2018, Ramsey has focused on helping multifamily operators address high-liability maintenance items such as dryer vent cleaning, inspections, and other preventative services designed to protect assets and reduce operational risk.

JB Johnson serves as the Director of Sales at R1 Facility Services, where he works with multifamily owners and operators to implement preventative maintenance programs that protect building systems and reduce operational risk.

He focuses on building relationships with property management teams across the country and helping communities address safety and compliance issues related to maintenance items such as dryer vents, gutters, and other critical infrastructure services.

Adrian Danila breaks down the most common procurement mistakes that quietly drain money from large portfolios. You will learn how price list gaps, vendor exclusivity, split shipping fees, rebates, and discount traps reduce NOI and property value.

Procurement Reality Check: https://multifamilyxconsulting.com/procurement-reality-check/

Matt Nieves is a multifamily tech GTM operator known for scaling EliseAI from early stage through rapid growth, with prior leadership experience tied to Apartment List’s AI leasing platform and broader revenue and client-facing teams in rental tech. Daniel Paulino is VP of Real Estate at Reputation, where he leads the company’s real estate practice. Before Reputation, he served as VP of Marketing at Bozzuto, leading digital strategy for a large multifamily portfolio, and he brings a background in enterprise marketing from earlier roles (including major consumer and financial brands).

Evan Happel is the Director of Marketing and Customer Partnerships at Community Boss.

He has worked in multifamily as a supplier since 2015 and is active in the Washington Multifamily Housing Association, including serving on its board starting in 2025.

He also hosts the weekly Boss Talks live show and podcast, featuring conversations with multifamily operators and supplier leaders.

Adrian Danila is a multifamily operations executive, media founder, and industry connector. He leads Multifamily X Consulting and the Multifamily Facilities Leadership Council, bringing together owners, operators, and innovators around maintenance, workforce development, and operational excellence. Through podcasts, events, and advisory work, Adrian focuses on practical leadership, scalable systems, and the future of multifamily operations.

Chris Moreno is a multifamily media host and strategist known for facilitating high-impact conversations with owners, operators, and industry leaders. As a co-host and collaborator across multiple multifamily platforms, Chris brings clarity, curiosity, and strong industry context to discussions on leadership, growth, and the evolving real estate landscape.

Aaron Fichera is the COO of SmartTouch Interactive and a Partner at Radyx, focused on operational excellence and strong client and partner execution.

He hosts the Market Pulse podcast, where he interviews leaders across real estate and construction. He holds an M.A. in Social and Economic History from the University of North Texas and previously worked as a college professor and high school teacher.