The New Flat Rate

The New Flat Rate

By The New Flat RateBusiness
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The New Flat Rate episodes

  • HVAC Contractors' Biggest Missed Opportunity: Evaluating and Improving Indoor Air Quality

    HVAC Contractors are in the perfect position to improve their client's quality of life by helping them achieve optimal Indoor Air Quality. But how do you price IAQ assessments and solutions? And what aspects of Indoor Air Quality should you sub out? Listen in as Danielle Putnam, John Ellis, and Rodney Koop discuss the answers.

    Show Notes:

    • Defining indoor air quality with Rodney Koop and John Ellis. [2:00]
    • The role of HVAC contractors in maintaining indoor air quality. [3:17]
    • Why pricing is so important when it comes to indoor air quality. [4:33]
    • Offering improved quality of life by finding indoor air quality solutions. [8:52]
    • A three-tiered discovery process: investigate, analyze, and quote. [12:10]

      • Deciding what to sub out and what to do in-house. [17:08]


      Links and Resources:

      • The New Flat Rate
      • Danielle Putnam - President of The New Flat Rate
      • John Ellis - Indoor Air Quality Trainer and Expert
      • Rodney Koop - Founder of The New Flat Rate and IAQ Expert
      • IAQ Beta Test Program
        • 36 min
      • How to Train Your CSR's

        Customer Service is a lost art. It's time to re-learn how to provide quality customer service to our customers. Check out this podcast video and enjoy! Questions? We'd love to talk to you. Check us out at www.tnfr.us Phone: (706)259-8892 Email: [email protected]


        24 min
      • How to be Profit First in Your Service Company

        In this episode of The New Flat Rate podcast, Danielle Putnam speaks with Susan Frew, Certified Profit First Coach, contractor, and author of The Pufferfish Effect, about Profit First and her failures and successes in the contracting world.

        SHOW NOTES

        ● Cash is King!

        ● Be Profit First

        ● Cut back your operating expenses

        RESOURCES AND PEOPLE MENTIONED

        Profit First

        The Pufferfish Effect

        Susan Roberts Frew info: http://susanrobertsfrew.com/

        www.MenuPricing.com

        Phone: 706.259.8892

        25 min
      • Common Sense Marketing for Service Contractors

        Still confused as to what to spend your marketing and advertising dollars on? You already know that getting solid leads is essential to continued success in service contracting businesses. Marketers are finding that buying patterns and spending trends continue to change in every market and that consumers are becoming more selective when they decide who to do business with. Using the same ads from ten years ago that sell products and services while claiming they have the best prices are not effective today. As a result of these market changes, Frank Besednjak shares his research and expertise on Common Sense Marketing for today’s Service Contracting Businesses.

        This was originally a live video workshop. If you'd like to watch it, feel free to email us and we will send you the recording.

        Questions? Feel free to contact us any time.

        706.259.8892 / [email protected] / www.TheNewFlatRate.com

        2 hr 5 min
      • Member Day- Getting Back Engaged with The New Flat Rate

        Every month, The New Flat Rate hosts a member day webinar for our members! We love to share them on our podcast so that our members can review them at their convenience.

        TOPIC: Getting Started/Back Engaged with The New Flat Rate.

        In this 30-minute, high level, FREE Member Day Webinar, Danielle Putnam, Jessica Cox, and Suzanne Wedeven discuss the best practices in Getting Started or Back Engaged with TNFR!

        Questions? Feel free to contact us any time.

         706.259.8892 / [email protected] / www.TheNewFlatRate.com


        51 min
      • How To Navigate The Skilled Trades As A Female with Danielle Putnam

        A big shout out to Tersh with Service Business Mastery Podcast, who hosted this interview.

        https://servicebusiness.libsyn.com/484-how-to-navigate-the-skilled-trades-as-a-female-w-danielle-putnam

        In this podcast, Tersh speaks with Danielle Putnam, President of The New Flat Rate & the past president of Women in HVACR. They talk about navigating the trades as a female and some of the things they offer ladies who are interested in joining the trades.

        Learn more about Tersh by visiting https://serviceemperor.com

        and connect with Tersh on social media @tershblissett

        Plus we did a bonus deep dive into business processes, and Danielle has a special gift for you! Reach out to her via email and request your copy of her 7 Page Hiring Package! Her email is [email protected]

        Connect with her team by visiting https://thenewflatrate.com/

        34 min

      About The New Flat Rate

      From the publisher's feed

      There are a whole lot of misconceptions in the world of running a service business.