On the eve of NBOA's 2019 Annual Meeting, President and CEO Jeff Shields joins Howard Teibel for a wide-ranging conversation on the state of change and leadership. Their conversation centers on the change in the narrative in independent school education as many in the field have adjusted to a new normal, incorporating new models in tuition and financial management across their operations. What’s more, he introduces Business Intelligence for Independent Schools — or BIIS — a tool for NBOA member institutions and business officers to analyze an exhaustive range of financial data and turn it into meaningful information.

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