💬 Show Notes

In today's episode of Agency Launch, we delve into the nitty-gritty of staffing challenges and how to navigate the complexities of employee performance. Have you ever sensed that an employee's enthusiasm is waning, or noticed a mysterious dip in their work quality? It's a common dilemma in the agency world, and we're here to tackle it head-on. We share personal anecdotes and hard-earned wisdom from 19 years in the business, offering a candid look at employee retention, the three-year itch, and the reality that no employee is perfect. We discuss the importance of embracing your staff's quirks while maintaining performance standards, and how to approach the delicate conversation when an employee's commitment is in question. Plus, we reveal the one question that can change the game: "Do you still want to work here?" This episode is packed with actionable advice for agency owners who want to foster a dedicated team and ensure their agency thrives. Don't miss out on these insights that could make or break your staffing success.

Text "email" to 208-213-8809 for a valuable resource to help you manage those tough renewal conversations, and visit agencylaunch.net for expert guidance on supercharging your agency's growth.

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Send in a voice message: https://podcasters.spotify.com/pod/show/agencylaunch/message

Show notes created by https://headliner.app

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? Episode Chapters

(00:00) Introduction to staffing challenges and employee retention

(02:45) Accepting imperfections and quirks in employees

(05:33) The pivotal question for assessing an employee's commitment

(07:50) How to address performance issues with compassion and clarity

(10:15) The importance of the employer's support role

(12:30) Preparing for the potential end of an employee's tenure

(14:05) Final thoughts and resources for agency owners

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Send in a voice message: https://podcasters.spotify.com/pod/show/agencylaunch/message

Show notes created by https://headliner.app

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📋 Episode Chapters

(00:00) One of the toughest things in staffing is finding good people and then keeping them

(07:46) Ask the question do you still want to work here? Is a whopper

(09:38) Matt Deets offers help accelerating your career significantly faster than it's moving