The Patient Experience

By The Patient Experience

The Patient Experience Podcast was conceived by PRC Chief Client Officer John Cook in 2016 to help healthcare executives understand the importance of a patient’s overall experience in the patient and ... more

· Health & Fitness

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FAQs about The Patient Experience:

How many episodes does The Patient Experience have?

The podcast currently has 27 episodes available.

The Patient Experience episodes:

March 15, 2020 Ep. 27 – What’s Your Path for Perfect Vision in 2020?
In this episode, John is the one being interviewed. Mary Emily takes the mic and asks John about leading in “the decade of perfect vision.”
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25min
February 17, 2020 Ep. 26 – A Mindset: Changing Corporate Culture for a Good Employee Experience
In this episode, host John Cook interviews Mary Emily Wood about her work to foster a fantastic employee experience.
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20min
January 15, 2020 Ep. 25 – A Look at The Patient Experience in 2019
This month, John is the one being interviewed. PRC President Geoff Miller asks John about what he learned from guests and from the show in 2019.
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21min
December 14, 2019 Ep. 24 – Patient Experience is One Slice of The Person’s Day
John continues his conversation from Episode 23, in which we spoke with Jeff Weegar. This time, discuss the role hospitals play in people’s lives.
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18min
November 18, 2019 Ep. 23 – What is the Most Important Piece of Patient Experience?
In this episode, John interviews the Vice President of Financial Policy for the North Carolina Healthcare Association, discussing changes in the way hospitals approach the patient experience.
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16min
October 15, 2019 Ep. 22 – Bill Anxiety: How HDHPs Affect the Patient Experience
In this episode, John is joined by Kyndal Agassi from Horizon Health Fund to discuss how high-deductible health plans impact both the consumer and the hospital or health organization.
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27min
September 14, 2019 Ep. 21 – How Inclusivity Plays a Role in the Patient Experience
Happy employees lead to an exceptional patient experience. Create a happy team by creating a culture that is inclusive and fosters a feeling of safety.
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22min
August 14, 2019 Ep. 20 – How to Make the Patient Experience a Priority
The pre-admission process is often not routine for hospitals and health organizations. Even when groups want to include these processes, they may not have the time or know-how to start.
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14min
July 16, 2019 Ep. 19 – How Leadership Principles Relate to the Patient Experience
When John interviews people, he always asks the question, “How do you lead?” Today, he explains why leadership principles factor in the patient experience.
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20min
June 13, 2019 Ep. 18 – Positive Outcomes Through Positive Experience
In this episode, we speak to Cheri Smith, who is in charge of training, on how positivity makes a difference in this challenging field.
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15min

FAQs about The Patient Experience:

How many episodes does The Patient Experience have?

The podcast currently has 27 episodes available.