David Altman, Center for Creative Leadership COO says
"Psychological safety at work doesn't mean that everybody is nice all the time. It means that you embrace the conflict and you speak up, knowing that your team has your back, and you have their backs."
We need to BELIEVE we won't be punished or humiliated for speaking up with ideas, questions, concerns or mistakes.
In a 2017 Gallup poll, 3 out of 10 employees strongly agreed that their opinions don't count at work, with that rising to 5 out of 10 in the virtual setting!
We can do better!
Start with being interested in the humans you lead.
Connect on a real level and invite them to share their experience and insight.
They'll share when they believe you appreciate their thoughts and perspective.
Try these on as conversation starters...
INVITE their participation.