The People Leaders Podcast

By Jan and Michelle Terkelsen

The People Leaders Podcast is a resource for managers and business leaders creating high performing teams. Join leadership and team development experts Jan and Michelle Terkelsen each week and expl

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FAQs about The People Leaders Podcast:

How many episodes does The People Leaders Podcast have?

The podcast currently has 176 episodes available.

The People Leaders Podcast episodes:

March 13, 2017Flow - The Seventh Dimension of The High Performing Team Assessment Tool
In this podcast, Jan and Michelle talk about the importance of clear communication between different members of a team. They highlight the need for team leaders to keep the channels of communication open with team members so that everyone can work efficiently all the time.
When team members share information freely amongst themselves, they become a more cohesive unit and perform better.

Jan and Michelle also talk about the importance of seeking input from other people in order to resolve issues and conflicts. Super clear communication is vital when team members are dealing with people outside the company, such as key stakeholders. Poor communication with such stakeholders can lead to serious problems.Jan and Michelle offer strategies which can help you as a People Leader or team member improve the flow of communication between team leaders, members and stakeholders.

Episode Highlights:
Concise leader communication: why leadership communication needs to be clear and consistent all the time
Open communication between the team: how team members can talk to each other openly and respect each other’s time to improve efficiency
Correct stakeholder communication: how to communicate with stakeholders so that they feel like they are “in the loop” at all times
Resolving issues: how to resolve issues by being honest with team leaders and members
Issues and time: understanding why it is important to deal with issues as soon as possible by being clear
Useful Links:
Explore our brand new Above-the-Line Leaders' Toolkit - https://peopleleaders.com.au/above-the-line-thinking/
Join our next Leadership Essentials Program - https://peopleleaders.com.au/leadership-essentials-program/

Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
Like us on Facebook - https://www.facebook.com/PeopleLeaders/
Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
...more
16min
March 07, 2017Growth - The Sixth Dimension of The High Performing Team Assessment Tool
In this podcast, Jan and Michelle discuss the importance of growth and a development-focused approach in managing teams. One of the top reasons employees leave organisations is a lack of professional development, so maintaining a competitive advantage prevents attrition and attracts talent. By helping team members develop the right level of technical confidence, members can achieve their goals and influence outcomes.

Jan and Michelle also maintain that keeping conversations about strengths and goals should continue far past the interview, and are vital for individual and team development.

Episode Highlights:
Public positive feedback: why acknowledging team members’ strengths publicly is key
Improving work processes: How to allocate time to make sure processes work optimally.
Communication encouraging growth: Why it is important to regularly communicate performance goals and encourage team members to share what’s on their mind.
Organising growth: Why the team needs a process for organising and managing growth.
Accepting feedback: How to listen with all senses and accept constructive feedback.
Encouraging growth: Michelle’s seven easy strategies for encouraging growth in teams.
Development and delegation: Why leadership is giving members vision and direction.
Useful Links:
Explore our brand new Above-the-Line Leaders' Toolkit - https://peopleleaders.com.au/above-the-line-thinking/
Join our next Leadership Essentials Program - https://peopleleaders.com.au/leadership-essentials-program/

Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
Like us on Facebook - https://www.facebook.com/PeopleLeaders/
Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
...more
19min
March 07, 2017 Growth - The Sixth Dimension of The High Performing Team Assessment Tool
In this podcast, Jan and Michelle discuss the importance of growth and a development-focused approach in managing teams. One of the top reasons employees leave organisations is a lack of professional development, so maintaining a competitive advantage prevents attrition and attracts talent. By helping team members develop the right level of technical confidence, members can achieve their goals and influence outcomes.
Jan and Michelle also maintain that keeping conversations about strengths and goals should continue far past the interview, and are vital for individual and team development.
Episode Highlights
Public positive feedback: why acknowledging team members’ strengths publicly is key
Improving work processes: How to allocate time to make sure processes work optimally.
Communication encouraging growth: Why it is important to regularly communicate performance goals and encourage team members to share what’s on their mind.
Organising growth: Why the team needs a process for organising and managing growth.
Accepting feedback: How to listen with all senses and accept constructive feedback.
Encouraging growth: Michelle’s seven easy strategies for encouraging growth in teams.
Development and delegation: Why leadership is giving members vision and direction.
Useful Links:
[email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0
Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
People Leaders Facebook - https://www.facebook.com/PeopleLeaders/
People Leaders Twitter - https://twitter.com/PeopleLeaders
People Leaders Instagram - https://www.instagram.com/people.leaders
See omnystudio.com/listener for privacy information.
...more
19min
February 28, 2017Service - The Fifth Dimension of The High Performing Team Assessment Tool
In this episode, Jan and Michelle talk about the relationship teams have with clients and stakeholders. A “stakeholder” is anyone who has something to gain or lose as a result of your efforts, so it’s important to be clear on who they are, how your team’s work affects them, and how to maintain expectations.

Jan and Michelle weigh in on how service relationships need to involve two-way communication, clear understanding, and more organized team approaches.

Episode highlights:
Being clear about stakeholders: Why it is important for managers and team members to agree about who their work affects.
Know their expectations: How would members rate the team, what do they want to see, and what works?
Clear criteria: How to judge on quality, timeliness, trust, and consistency.
Client and stakeholder feedback: How constructive feedback is a two-way street...
Service litmus test: Is communication clear even when there’s not a problem
Plan for success: Why it is vital to have a clear approach for client interaction, knowing how to communicate, and what’s important to them.
Clarity is key: How to be crystal on who stakeholders are and how to do your best for them.
Useful Links:
Explore our brand new Above-the-Line Leaders' Toolkit - https://peopleleaders.com.au/above-the-line-thinking/
Join our next Leadership Essentials Program - https://peopleleaders.com.au/leadership-essentials-program/

Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
Like us on Facebook - https://www.facebook.com/PeopleLeaders/
Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
...more
14min
February 28, 2017 Service - The Fifth Dimension of The High Performing Team Assessment Tool
In this episode, Jan and Michelle talk about the relationship teams have with clients and stakeholders. A “stakeholder” is anyone who has something to gain or lose as a result of your efforts, so it’s important to be clear on who they are, how your team’s work affects them, and how to maintain expectations. Jan and Michelle weigh in on how service relationships need to involve two-way communication, clear understanding, and more organized team approaches.
Episode highlights
Being clear about stakeholders: Why it is important for managers and team members to agree about who their work affects.
Know their expectations: How would members rate the team, what do they want to see, and what works?
Clear criteria: How to judge on quality, timeliness, trust, and consistency.
Client and stakeholder feedback: How constructive feedback is a two-way street...
Service litmus test: Is communication clear even when there’s not a problem
Plan for success: Why it is vital to have a clear approach for client interaction, knowing how to communicate, and what’s important to them.
Clarity is key: How to be crystal on who stakeholders are and how to do your best for them.
Useful Links:
[email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0
Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
People Leaders Facebook - https://www.facebook.com/PeopleLeaders/
People Leaders Twitter - https://twitter.com/PeopleLeaders
People Leaders Instagram - https://www.instagram.com/people.leaders
See omnystudio.com/listener for privacy information.
...more
14min
February 14, 2017Accountability - The Third Dimension of High Performing Teams Assessment Tool
In this podcast, Michelle and Jan clarify the crucial difference between “accountability” and “responsibility”, then map out why accountability is such a critical gear in engineering true team performance. When individuals are clear about their role and what they are accountable for, they tend to perform better. Moreover, when individuals are also clear about what others’ roles are, conflict plummets and performance lifts.

People generally want to do a great job, and they tend to step up when they know what they are being measured on. Jan and Michelle share actionable examples of how you, as a People Leader or team member, can successfully facilitate this and more.

Episode Highlights:
Where the buck stops: how accountability is really about one person, and responsibility is about a group
Know your role: the importance of each person knowing the value they are expected to bring
Know their role: the further importance of how each person should know everyone else’s role...The subtle art of acknowledgment: when to cheer (and when not to)
Metrics, metrics, metrics: Decide what to measure, then share, share, share...
Why regular “check-ins” are the secret weapon to individual and team performance
Keeping an ear to the grindstone: having conversations which matter to the team and the enterprise
Empowerment trumps diminishment: Giving constructive feedback…
Why every leader should get creative with team meetings and have them often
Useful Links:
Explore our brand new Above-the-Line Leaders' Toolkit - https://peopleleaders.com.au/above-the-line-thinking/
Join our next Leadership Essentials Program - https://peopleleaders.com.au/leadership-essentials-program/

Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
Like us on Facebook - https://www.facebook.com/PeopleLeaders/
Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
...more
16min
February 14, 2017 Accountability - The Third Dimension of High Performing Teams Assessment Tool
In this podcast, Michelle and Jan clarify the crucial difference between “accountability” and “responsibility”, then map out why accountability is such a critical gear in engineering true team performance. When individuals are clear about their role and what they are accountable for, they tend to perform better. Moreover, when individuals are also clear about what others’ roles are, conflict plummets and performance lifts. People generally want to do a great job, and they tend to step up when they know what they are being measured on. Jan and Michelle share actionable examples of how you, as a People Leader or team member, can successfully facilitate this and more.
Episode Highlights
Where the buck stops: how accountability is really about one person, and responsibility is about a group
Know your role: the importance of each person knowing the value they are expected to bring
Know their role: the further importance of how each person should know everyone else’s role...
The subtle art of acknowledgment: when to cheer (and when not to)
Metrics, metrics, metrics: Decide what to measure, then share, share, share...
Why regular “check-ins” are the secret weapon to individual and team performance
Keeping an ear to the grindstone: having conversations which matter to the team and the enterprise
Empowerment trumps diminishment: Giving constructive feedback…
Why every leader should get creative with team meetings and have them often
Useful Links:
[email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0
Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
People Leaders Facebook - https://www.facebook.com/PeopleLeaders/
People Leaders Twitter - https://twitter.com/PeopleLeaders
People Leaders Instagram - https://www.instagram.com/people.leaders
See omnystudio.com/listener for privacy information.
...more
16min
February 09, 2017Interactions - The Second Dimension of High Performing Team Assessment Tool
In this episode Michelle and Jan discuss the importance of positive interpersonal relationships within a team and how they can affect team performance. They also discuss the importance of building trust in the team and what you can do to continue this process.

Michelle and Jan give you easy to implement strategies on how to build and foster positive interactions amongst team members.

Episode highlights:
We look at interpersonal relationships that exists amongst the team members.
The importance of giving constructive feedback
The challenge for people leaders is that they still have to get work done, but they get work done through people
The importance of setting time for the your team
The two main qualities for a successful team are...A great reflective and practical question to ask yourself; Do you think you and your team have a high level of trust? And how is that demonstrated?
Trust within the workplace
The importance of building the right culture within the workplace
TIP: Practice the process of giving and receiving feedback
The importance of engaging your team and utilising the individual contribution that each team member can bring
A great question to ask yourself as a manager/leader ‘How do we demonstrate and display trust in our team?’
Useful Links:
Explore our brand new Above-the-Line Leaders' Toolkit - https://peopleleaders.com.au/above-the-line-thinking/
Join our next Leadership Essentials Program - https://peopleleaders.com.au/leadership-essentials-program/

Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
Like us on Facebook - https://www.facebook.com/PeopleLeaders/
Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
...more
20min
February 09, 2017 Interactions - The Second Dimension of High Performing Team Assessment Tool
In this episode Michelle and Jan discuss the importance of positive interpersonal relationships within a team and how they can affect team performance. They also discuss the importance of building trust in the team and what you can do to continue this process. Michelle and Jan give you easy to implement strategies on how to build and foster positive interactions amongst team members.
Episode highlights
We look at interpersonal relationships that exists amongst the team members.
The importance of giving constructive feedback
The challenge for people leaders is that they still have to get work done,but they get work done through people
The importance of setting time for the your team
The two main qualities for a successful team are...
A great reflective and practical question to ask yourself; Do you think you and your team have a high level of trust? And how is that demonstrated?
Trust within the workplace
The importance of building the right culture within the workplace
TIP: Practice the process of giving and receiving feedback
The importance of engaging your team and utilising the individual contribution that each team member can bring
A great question to ask yourself as a manager/leader ‘How do we demonstrate and display trust in our team?’
Useful Links:
[email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/?trk=cws-cpw-coname-0-0
Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
People Leaders Facebook - https://www.facebook.com/PeopleLeaders/
People Leaders Twitter - https://twitter.com/PeopleLeaders
People Leaders Instagram - https://www.instagram.com/people.leaders
See omnystudio.com/listener for privacy information.
...more
20min
February 09, 2017Process - The Fourth Dimension of The High Performing Team Assessment Tool
In this episode, Michelle and Jan discuss the importance of internal processes and procedures which successful teams follow. By having clear and organised actions planned for regular and unexpected situations, attaining goals and solving problems can actually be simple and easy. Setting expectations also sets teams up for success, and keeping everyone in the loop on procedures can prevent and solve future conflicts.

Jan and Michelle then help us understand how processes for handling meetings, decisions, conflicts, and obstacles benefit everyone on all levels of a team.

Episode highlights:
What is the purpose?
How to give clarity on what you’re getting out of a procedure
On the same page: How to make sure policies and procedures are clearly articulated and understood
Focus on the future: Why the best meetings look forward
Plan for how to make decisions: Why it is important to have a process for both easy and difficult choices...
Top 10 strategies for dealing with conflict: How to implement processes for handling in-team battles
Productive meetings: How to keep everyone involved in the agenda while getting things done
Feedback after meetings: Ways to ensure that team members can evaluate the success of meetings
Taking one for the team: How to get things done when one person is absent
Useful Links:
Explore our brand new Above-the-Line Leaders' Toolkit - https://peopleleaders.com.au/above-the-line-thinking/
Join our next Leadership Essentials Program - https://peopleleaders.com.au/leadership-essentials-program/

Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
Like us on Facebook - https://www.facebook.com/PeopleLeaders/
Get in touch with us at [email protected]
People Leaders Website - https://peopleleaders.com.au/
People Leaders on LinkedIn - https://www.linkedin.com/company/people-leaders-pty-ltd/
Connect with Jan Terkelsen on LinkedIn - https://www.linkedin.com/in/janterkelsen/
Connect with Michelle Terkelsen on LinkedIn - https://www.linkedin.com/in/michelle-terkelsen-creating-high-performing-teams-a992744/
Follow us on Instagram - https://www.instagram.com/people.leaders
...more
25min

FAQs about The People Leaders Podcast:

How many episodes does The People Leaders Podcast have?

The podcast currently has 176 episodes available.