The Perfect Scam

In this 2020 archive episode, Annie believes she's found the perfect online friend, but in reality, she's being lured into an elaborate romance scam.

In the UK an IT professional who goes by the alias Jim Browning is battling cyber scams. Fed up with robocalls disrupting his day, Jim decides to fight back. As con artists try to scam him, Jim uses his professional training to reverse engineer his way into their computers. With the ability to see everything on these computers, Jim works to thwart their operations and save potential victims.

In this 2019 episode, curious about the barrage of robocalls he himself receives, journalist Alex Palmer decides to look into how robocalls work and why they've become so popular. Alex discovers the case of a set of illegal robocalls that temporarily stalled a Virginia-based paging provider, disrupting the ability of hospitals to get in touch with emergency services personnel. As a result, local doctors, nurses, EMTs and firefighters were at risk of missing critical pages. Due to the resulting public safety hazard, the Federal Communications Commission made tracking down the source of these robocalls a top priority. Meanwhile, travel-review website TripAdvisor is being inundated with complaints from customers that it is soliciting them through robocalls to use its travel rewards program. But TripAdvisor isn't making the calls and doesn't have a rewards program. With its reputation at stake, TripAdvisor puts its top fraud experts on the case. The FCC and the travel site will eventually learn that they are on the hunt for the same man, Adrian Abramovich.

In part 2, Gerard Puana stands accused of stealing the mailbox of his niece, the deputy city prosecutor, Katherine Kealoha. Surprisingly, this strange crime will lay bare that Katherine's luxurious lifestyle is fueled by a reverse mortgage on her grandmother's home, and that her husband, Louis, is using his power as police chief to cover up the crime.

Katherine and Louis Kealoha report that their mailbox has been stolen, a strange occurrence in the upscale Honolulu neighborhood of Kahala. Even stranger is that Katherine claims that her uncle Gerard Puana is the mailbox thief, an accusation he vehemently denies. When the case goes to court, though, the Kealohas' secrets are exposed, revealing a terrible case of family financial fraud.

In this bonus episode, fraud expert Frank Abagnale joins us to use Google's autocomplete function to ask some of the internet's most burning questions, such as How do you spot a scam on Facebook marketplace? What are scammers doing with gift cards? And… Did Frank really escape from a plane?

Five days after her husband's funeral, Janet gets a call. The woman on the line claims to be from the state retirement system calling about a $50,000 life insurance policy belonging to Janet's husband. But there's an issue: A few late payments mean that the system can't pay out the policy unless Janet comes up with $4,450 to pay the overdue balance.

After being a widow for almost a decade, Debbie tells her kids that she's interested in looking for love again. She finds a match on a dating site, so when another man she chats with while playing an online game expresses interest in her, she tells him she has a boyfriend. Little does Debbie know, both men are scammers, and it will take her family's best efforts to pull her out of their web.

What do you do when you learn your parent is wrapped up in a scam? Christine's mother is a giving, caring woman who never raised her voice in anger throughout Christine's childhood. But when her mother starts online dating, her personality changes. Now she's up at all hours of the night texting with a man she's never met. She's dismissive and easily angers if family members question the relationship. When her mother begins giving this new online boyfriend her hard-earned money, Christine really starts worrying, and with good reason. Christine's mom, it turns out, is addicted to her online relationships forged with multiple scam artists. Across the country, another family deals with a similar issue.

Every year mortgage closing scams cost homebuyers millions of dollars and, tragically, sometimes even their homes. These scams aren't new, but with the COVID-19 pandemic, there's been a rise in this type of fraud. We hear from Paul, who moved back to his hometown to care for his mother but finds that his life savings and his new home are in jeopardy because of a scam. We speak with experts and victims about how these schemes work, who's operating them, and what to look out for.