In part 2, Kelly and her husband Ryan, who is retired from the Navy, are reeling from the theft of his Facebook account and fear it may be used for military-related scams. World-famous wildlife photographer Paul Nicklen is fighting his own battle against scammers impersonating him on social media. His impostors have stolen thousands of dollars from fans who think they are donating to his causes or carrying on a romantic relationship with him. To make matters worse, both Kelly and Paul have reported impostor accounts to Meta and have been told those fake accounts aren’t violating the terms of service.

National Geographic photographer Paul Nicklen is renowned for incredible, one-of-a kind images of polar bears, leopard seals, narwhals and other unique species in some of the world’s coldest, most menacing climates. Sharing these intimate portraits and his experiences in places few will ever visit has gained him a large, devoted following on social media. Unfortunately, scammers have also taken notice and are operating hundreds of impostor accounts targeting his followers. Meanwhile, a veteran and his wife fight to reclaim his highjacked Facebook account from scammers.

YouTube star Kitboga has turned scam baiting into performance art, delighting his 3.3 million followers with his many characters and laughs at the expense of online criminals. It started out as pure curiosity, and a way to avenge his grandparents who'd been victims of scams, but along the way, he's helped return money and hijacked accounts to victims, and he's taught a lot of viewers how online scams work. Bob sits down with Kitboga for a humorous and enlightening conversation.

Our smartphones contain access to just about everything that’s important to us, so when criminals figure out how to exploit vulnerabilities in security on mobile devices, the results can be disastrous. In this episode, we’ll hear about a group of young criminals who use the technique of SIM swapping to target the cellphones of high-earning crypto investors and steal millions of dollars. We’ll also learn what steps you can take to safeguard your own accounts.

While we are busy planning holiday gatherings and travel and buying gifts, scammers are working overtime coming up with ways to target us. In this special bonus episode, Bob sits down with Amy Nofziger, from the AARP Fraud Watch Network Helpline, to talk about the ways criminals are following seasonal trends to exploit common scams. These include social media ads, shipping text messages, gift cards, charity giving, pet scams, seasonal work and holiday travel.

Have you ever thought about who might be on the other end of those scam calls and messages we all receive? The answer could be far more sinister than you might imagine. The “scammer” may also be a victim of human trafficking. These people are lured by the promise of well-paid jobs to travel to countries in Southeast Asia and are then forced to work in prison-like scam compounds. A BBC journalist and brave volunteers work to expose this brutal practice.

When David meets a woman, based in the Philippines, on a dating app he feels he’s made a real connection. While not romantic, over the course of a year they develop a deep friendship. One day she comes to David with a problem: She needs some help dealing with a property owned by her ailing grandmother. It starts with a small loan, but as the issues pile up, David exhausts his personal resources and borrows money from family and friends. His life spirals out of control when he loses his home, and the discovery of the scam causes friends and family to turn their backs on him. With the help of a support group, David finds healing and begins to rebuild his life and help others facing the same challenges. 

You’ve heard the advice: When you receive an unexpected phone call from a company, hang up and call its verified phone number. But can you trust an internet search to find a valid number? Criminals have figured out how to deceive search engines including Google and put fake phone numbers in search results that look like the real thing. This malvertising, or malicious advertising, can lead to disaster for consumers like Marcia whose search for Amazon’s customer service number goes very wrong. 

This week, we are bringing you a very special episode about a new development in the tech world that threatens to make things much easier for criminals – artificial intelligence. AI is already being used to supercharge the common grandparent and imposter scams because it’s relatively cheap and easy to clone a person’s voice and make it say whatever you want. We use examples with Bob’s own voice to show you how it’s being done and what to look out for.

In 2018, The Perfect Scam brought you the story of the French psychic Maria Duval mail fraud impostor scheme. For decades, criminals, led by a man named Patrice Runner, used Duval’s name and image on letters sent all over the U.S. and the world, promising good fortune in exchange for regular payments, and threatening disaster for those who ignored the solicitations. Federal investigators estimate the scam impacted 1 in 300 Americans and raked in over $200 million. The U.S. Postal Inspection Service finally put a stop to the letters in 2014, but even when we covered the story in 2018 Runner was still on the run. In this episode, Bob checks in with USPIS Inspector Clayton Gerber to find out how the fight for justice is going, and learns how one of the world’s largest marketing companies, Epsilon, played a major role in the scheme.