The Rebooting Show

The pivot to intentional audiences


Listen Later

I’m joined by Matt Cronin, founding partner at House of Kaizen, which works with publishers and other companies with recurring revenue businesses to align their business goals with audience needs through customer experience frameworks. Some highlights of our conversation:

  • Shift to audience-centric approaches: There's a significant shift towards understanding and directly engaging audiences rather than relying on platforms for traffic, which involves a fundamental transition to being audience-centric. A key part of that: Realizing an audience is not a monolith but different groups with different needs.

  • The importance of intentional audiences: Publishing became a (big) numbers game. That’s changed, as every publisher now much compete for “intentional audiences.” These are people  you have a real tie to, who subscribe to a newsletter, follow a podcast, visit your site directly. This is what Business Insider is after with its shift to focus on “digital go-getters.”

  • Looking beyond efficiency with AI: Synthetic content is about to overwhelm the internet. Many publishers are focused now on the efficiency gains of AI, as all businesses are and need to be, but stopping there is a mistake. AI needs to be harnessed to – you guessed it – provide added value to audiences.

  • ...more
    View all episodesView all episodes
    Download on the App Store

    The Rebooting ShowBy Brian Morrissey

    • 4.9
    • 4.9
    • 4.9
    • 4.9
    • 4.9

    4.9

    60 ratings


    More shows like The Rebooting Show

    View all
    Odd Lots by Bloomberg

    Odd Lots

    1,993 Listeners

    Pivot by New York Magazine

    Pivot

    9,724 Listeners

    Decoder with Nilay Patel by The Verge

    Decoder with Nilay Patel

    3,141 Listeners

    Channels with Peter Kafka by Vox Media Podcast Network

    Channels with Peter Kafka

    555 Listeners

    The Prof G Pod with Scott Galloway by Vox Media Podcast Network

    The Prof G Pod with Scott Galloway

    5,610 Listeners

    Big Technology Podcast by Alex Kantrowitz

    Big Technology Podcast

    512 Listeners

    Hard Fork by The New York Times

    Hard Fork

    5,576 Listeners

    The Powers That Be: Daily by Puck | Audacy

    The Powers That Be: Daily

    375 Listeners

    Plain English with Derek Thompson by The Ringer

    Plain English with Derek Thompson

    2,282 Listeners

    The Town with Matthew Belloni by The Ringer

    The Town with Matthew Belloni

    1,132 Listeners

    Ankler Agenda by TheAnkler.com

    Ankler Agenda

    119 Listeners

    People vs Algorithms by Troy Young, Brian Morrissey, Alex Schleifer

    People vs Algorithms

    51 Listeners

    Prof G Markets by Vox Media Podcast Network

    Prof G Markets

    1,480 Listeners

    Mixed Signals from Semafor Media by Semafor Podcasts

    Mixed Signals from Semafor Media

    201 Listeners

    The Grill Room by Audacy | Puck

    The Grill Room

    61 Listeners