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I've been writing about learning from mistakes for a long time, including my previous books before my latest, The Mistakes That Make Us. This idea isn't new, but it's essential–especially in fields like healthcare, where the stakes are incredibly high.

From Lean Hospitals:

“Mistakes are a reality in healthcare, and while we strive to prevent them, it's crucial to create an environment where they are identified quickly, addressed effectively, and used as opportunities for learning and improvement.”

From The Executive Guide to Healthcare Kaizen:

“Leadership in a Kaizen culture means creating an environment where mistakes are seen as opportunities to learn, not as failures.”