<a href="https://leanblog.org/audio342" target="_blank" rel="noopener noreferer">Read the blog post</a>
In this episode, Mark recounts an unexpected ordeal in an Italian hospital after his mother-in-law broke her arm while on vacation. Faced with difficult choices about surgery and travel, the family navigates a foreign healthcare system. Amid the stress, a seemingly small act of kindness by a hospital staff member leaves a lasting impression, exemplifying universal compassion.

Read the blog post In this episode, Mark recounts an unexpected ordeal in an Italian hospital after his mother-in-law broke her arm while on vacation. Faced with difficult choices about surgery and travel, the family navigates a foreign healthcare system. Amid the stress, a seemingly small act of kindness by a hospital staff member leaves a lasting impression, exemplifying universal compassion.

<a href="https://leanblog.org/audio342" rel="noopener noreferrer">Read the blog post</a>
In this episode, Mark recounts an unexpected ordeal in an Italian hospital after his mother-in-law broke her arm while on vacation. Faced with difficult choices about surgery and travel, the family navigates a foreign healthcare system. Amid the stress, a seemingly small act of kindness by a hospital staff member leaves a lasting impression, exemplifying universal compassion.

The Power of Small Acts: How 60 Cents Became Something Priceless

Lean Blog Audio is your source for insightful audio versions of LeanBlog.org posts, read and expanded upon by author Mark Graban. Each episode explores real-world applications of Lean thinking, psychological safety, continuous improvement, and performance measurement tools like Process Behavior Charts. Learn how leaders in healthcare, manufacturing, startups, and beyond foster a culture of learning, reduce fear, and drive sustainable results. Ideal for those who want to lead with purpose and improve every day.

Listen and learn: leanblog.org/audio

Business

Lean Blog Audio is your source for insightful audio versions of LeanBlog.org posts, read and expanded upon by author Mark Graban. Each episode explores real-world applications of Lean thinking, psychological safety, continuous improvement, and performance measurement tools like Process Behavior Charts. Learn how leaders in healthcare, manufacturing, startups, and beyond foster a culture of learning, reduce fear, and drive sustainable results. Ideal for those who want to lead with purpose and improve every day. Listen and learn: leanblog.org/audio

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The Power of Small Acts: How 60 Cents Became Something Priceless

The Power of Small Acts: How 60 Cents Became Something Priceless

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