The Practice Experience Podcast

In this episode, Pedro Texeira, MD, PhD, CEO and co-founder of PredictionHealth, discusses what AI means for healthcare professionals and how it can be an administrative assistant to accelerate and optimize the care providers give to their clients. Together with Liz Heckmuller, PT, DPT, Senior Product Marketing Manager at WebPT, they tackle subjects like how AI works as a digital assistant, how AI boosts your clinics' value, and where AI is headed in the future for healthcare providers.

Learn more:

https://www.predictionhealth.com/

https://www.webpt.com/podcast

In this episode, Kendell Jno-Finn, PT, DPT, owner of M3 Performance and Physical Therapy, shares his take on the blind spots in the physical therapy industry revealed by the State of Rehab Therapy report. Together with Dr. Heidi Jannenga, DPT, co-founder and chief clinical officer at WebPT, they explore issues such as the standardization of care, the importance of data collection, and effective strategies for staff retention in private practices. Tune in to get real-world insights into the current state of rehab therapy and how we can tackle blind spots in the industry.

Learn more:

https://m3endeavors.com/

https://www.webpt.com/podcast

JAG Physical Therapy CEO, John Gallucci, Jr., MS, ATC, PT, DPT, has known since the age of 13 that physical therapy was what he wanted to do with his life! In this episode join John as he talks with Liz Heckmuller, PT, DPT, Senior Product Marketing Manager at WebPT about his story and how his desire to help people guided his path to building and growing JAG Physical Therapy. He even shares the lessons he learned from his mistakes and how he has used metrics and technology to grow and expand his business to the more than 140 locations today. Finally, John dives into the stores that prompted him to write his new book, The JAG Method: An entrepreneur's journey to personal and professional success.

Learn more:

https://www.jagpt.com/

https://www.webpt.com/podcast

How did an injury while hiking the Pacific Crest Trail lead to a unique niche in physical therapy? In this episode, Morgan Brosnihan, PT, DPT the founder of Blaze Physio, shares how her passion for hiking revealed an untapped market. In a conversation with Heidi Jannenga, PT, DPT and Liz Heckmuller, PT, DPT, Morgan discusses how she navigates the intricacies of seasonal patient volumes, telehealth, the PT compact, and flexible payment models to manage her business. She also shares how personalized care—rooted in her own hiking experience—has been key to connecting with her audience.

Learn more: https://blazephysio.com https://bit.ly/webptreport23 https://www.webpt.com/podcast

How does the patient experience impact business success? Michelle Babcock, MSPT, Chief Experience Officer at Spooner Physical Therapy, shares her expertise about using data to improve the patient experience. From understanding patient loyalty to measuring patient experience quality in PT, Michelle along with host, Liz Heckmueller, DPT, discuss the crucial link between employee engagement and patient outcomes. Join us as we uncover key insights that empower rehab therapists to provide exceptional care, optimize patient satisfaction, and foster a supportive and growth-oriented environment.

Learn more: https://www.spoonerpt.com/ https://bit.ly/webptreport23 https://www.webpt.com/podcast

In this episode, Jaime Edelstein, physical therapist and VP of Rehab at Hospital for Special Surgery, shares valuable insights on the challenges therapists face when coordinating care with other healthcare providers. Together with host Liz Heckmuller, DPT, Jaime discusses the misconceptions about care coordination, the role of technology, and why relationship building is key for success.

Learn more: https://www.hss.edu/rehabilitation.asp https://www.webpt.com/podcast

There is a tug of war happening in rehab therapy practices between productivity and compliance. Practice leaders face pressure to maintain a positive bottom line, while PTs are concerned about managing their workload and meeting productivity expectations. Join the dynamic duo of John Wallace, DPT of WebPT; and Rick Gawenda, PT, President of Gawenda Seminars, as they dive into the essential balancing act between productivity and compliance in PT practices. They address the challenges faced by practice leaders and therapists, including documentation shortcuts and the impact on reimbursement. With insights on certification, documentation best practices, and consequences of non-compliance, this conversation provides valuable takeaways for anyone in rehab therapy.

Learn more: https://gawendaseminars.com/ https://bit.ly/webptreport23 https://www.webpt.com/podcast

In this episode, three physical therapists at different stages of their careers get together to discuss how PTs can help fortify the rehab therapy talent pipeline. Together with host Breanne Krager, Dr. Heidi Jannenga, DPT co-founder and chief clinical officer at WebPT; Dr. Josh Funk, DPT, CEO at Rehab 2 Perform; and Dr. Devon Morris, DPT at Emory Healthcare, discuss their insights on how to attract, engage, and retain rehab therapists in the current and future healthcare landscape. From recruitment to employee engagement and retention, the conversation offers valuable gems for clinic leaders and students alike. As the profession navigates the workforce crunch, this episode presents a unique opportunity to gain optimistic perspectives and discover opportunities for improvement in this challenging time.

Learn more: https://rehab2perform.com/ https://bit.ly/webptreport23 https://www.webpt.com/podcast https://rizing-tide.com/

Dr. Russ Huffstetler, PT, DPT, CIMT, president and co-founder of Dynamix Physical Therapy, shares how his experience working with professional athletes in a sports-specific practice in Nashville revealed stark differences in the level of service provided to everyday individuals. This realization fueled his determination to bring a higher standard of service and care to physical therapy where he grew up in West Tennessee.

In this episode, Russ shares with Liz Heckmueller, DPT, how Dynamix emphasizes the critical role of culture and community service in patient care and the practice experience. Dynamix PT stands out as a testament to the power of fostering a positive work culture, prioritizing core values, and hiring individuals who align with a purpose. Tune in to learn how culture can shape the practice experience enhance patient retention.

Learn more:https://www.dynamix.life/

https://www.webpt.com/podcast