The Process Lab

The Process Lab

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The Process Lab episodes

  • #61 | The Surprisingly High ROI on Gratitude In Business with Steve Buzogany | The Business Therapy Podcast

    Everybody loves a gift...right?


    In business, showing gratitude and empathy are some of the best ways to creative a thriving referral program that keeps your business churning.

    In fact, gift giving has been shown to be the BEST way to achieve a great word of mouth - but are you doing it right?

    Millions of small businesses are potentially harming their fragile ecosystem by partaking in gift giving for the wrong reasons. Do you care about your relationship with your customer? Are you giving them a gift or a "promotion"? Are you taking the time to understand them as a whole and not just a systemized opportunity to gain word of mouth recognition? Customers can feel this - but don't worry, we've got you covered.

    This week, Steve Buzogany, a gift giving expert and founder of The Appreciation Advocate, comes on the show to explain proper gift giving in the world of business and how to become a more empathetic, gratitude driven success story with your current and future clients.

    Let's talk about it.

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    To learn more about Steve and The Appreciation Advocate, please visit https://appreciationadvocate.com/webinar

    51 min
  • #60 | Using The Pleasure Mindset For Career Fulfillment with Alara Sage | The Business Therapy Podcast

    Work, work, and more work, and then success and… unfulfillment?

    This week we’re joined by Alara Sage, an etheric coach that helps transform performance-based mindsets into a deeper, more fulfilling state of existence.

    So… if you’re feeling unfulfilled personally and professionally (even if you’re successful) …

    Tune in to this week’s episode and unlock a brighter, more pleasurable path for yourself.

    Let’s talk about it.

    52 min
  • #59 | The Small Business Revolution with Kerry-Ann Powell | The Business Therapy Podcast

    THE REVOLUTION IS HERE!


    Well...not quite so dramatic, but in 2023 and beyond the rapid uprise and attempts at small business is going to skyrocket.

    And why is that?

    For starters, in an (almost) post-Covid world, workers are ejecting from the corporate world in droves in search for a better understanding of what makes a great balance in life. The desire for not having a keeper in the workplace is felt by an entire overworked population, and the uprising has slowly begun. People are now taking their new found skills, or old ones, and trying to position themselves as self-employed entrepreneurs in order to beat the burnout that has so quickly swallowed a nation.

    This week, Kerry-Ann Powell, a former DC attorney and lobbyist for over 20 years, comes on the show to explain how this new small business revolution is going to be the backbone of small communities effected by the pandemic, and is going to leave a happier, healthier workforce in it's wake.

    JOIN THE RESISTANCE!

    Let's talk about it.

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    Kerry-Ann is a global business strategist, speaker and champion of small and medium sized businesses.  
    She is committed to spreading the gospel that running a small and medium-sized business is vital and important to our economies, yet it doesn't have to feel like trying to manage a chaotic tornado. And business owners can run their businesses smoothly and feel confident that they will thrive.

    To learn more about Kerry-Ann and her many years of experience, including raising over $120 million dollars to build the Martin Luther King Jr. Memorial, please visit www.nobusinesschaos.com

    44 min
  • #58 | Starting A Podcast From Scratch And Other Year End Review Questions | The Business Therapy Podcast

    WE MADE IT! 🥳  


    2022 is in the books and the fellas of The Business Therapy Podcast take a minute to look over the first full year of our small but mighty show.  

    We've had so many awesome entrepreneurs on in 2022, from professional athletes to future titans in the business space, and Jon & Sam wanted to dedicate an entire episode to answering some questions and diving deep into why they started the show on the cross section of business and mindfulness.   

    The guys also wanted to to thank you - our listeners - in being a great group of supporters that tuned in weekly and gave us energy to keep up something that we've all come to enjoy doing week in and week out.   

    It's the end of the year, so we invite you to pour some eggnog, pull up a chair and hangout with us for our final episode of 2022.   

    Thank you so much for being here, and we look forward to bringing you a great re-vamped show in 2023.

    54 min
  • Cheat Sheet | #2 | Why You Shouldn't 'Fake It 'Till You Make It'

    Fake it until you make it...  


    What a terrible piece of advice.

    The age old adage of pretending to be something you're not until you're something you think you want to be has kept anxiety medication companies in business for decades.   

    And let's not even THINK about the crippling Imposter Syndrome or the crushing weight of unrealized potential.  

    This week's Cheat Sheet is here to tell you one thing - BE AUTHENTIC.   

    It's better to slowly succeed at being who you are than rapidly make it to the top wearing a mask.

    1 min
  • #56 | Getting Your App Off The Ground With Trey Winn and CJ Campbell of Vibez Music | The Business Therapy Podcast

    This week we chat with CJ Campbell and Trey Winn from Vibez Music, an exciting app for people that love to listen to music together.

    What do you do when you have a million ideas about how to get more people to use your app?

    Well, sometimes the best way to scale your biz in 2022 is by taking growth efforts offline. The old-fashioned way.

    Put in the footwork, get your product in front of real people, and give them real experiences.

    Especially if your product or service connects people.

    So… Are you scaling an application?

    Let’s talk about it.

    45 min
  • #55 - Creating A Successful Experience Based Business with Christina Chen | The Business Therapy Podcast

    This week we’re joined by Christina Chen.

    She’s the founder of FoodiePath, an online marketplace that allows foodies to provide and participate in food experiences. From in-home dining, food, and brewery tours to cooking classes.

    Efficient processes are vital to an experience-based business like FoodiePath. And when you’re trying to scale, it’s easy to get distracted and forget that.

    Remember…before you can sell your experience to 500 people, you have to sell it to 5 first.

    Tune in for helpful tips on how to scale your experience-based business the right way…

    47 min
  • #54 | Protecting Yourself From Burnout with Shea Emry | The Business Therapy Podcast

    This week we’re joined by Shea Emry. An ex-pro football player turned entrepreneur that brings big energy and big ideas to life through his business.

    Sometimes though, too many ideas results in Shiny Object Syndrome…and channeling all your energy on a single actionable next step can seem impossible.

    Can you relate?

    Tune in right now to understand how you can leverage that energy into big business moves.

    46 min
  • #53 | How To Create A Personal Brand with Max Sullivan of Stoked On Email | The Business Therapy Podcast

    Does. Speaking. Like. A. Business. Robot. Bother. You?

    Or do you align with it?

    This week’s guest, Max Sullivan, the owner of an email marketing company called Stoked on Email, is trying to find his voice in a crowded space. And he wants to stand out.

    Join Sam and Jon as they help Max answer the questions any budding entrepreneur might ask:

    How much personality can you inject into your brand?

    Does it turn off potential clients, and kill client acquisition?

    Will people not take you seriously?

    What is the most authentic, sustainable way to blaze your own trail?

    And much more.

    If you’re starting your own business, tune in to discover what really matters, and free yourself from stressing over your branding.


    Let's Talk About It. 

    42 min

About The Process Lab

From the publisher's feed

Welcome to The Process Lab podcast, where we explore business processes through insightful conversations. We’re Jonathan Adams and Sam Drauschak, bringing over 40 years of combined experience to break down the essentials of business process management.