We're delighted to welcome back to The Produce Retail Podcast longtime executive Scott Schuette. Over the last 35-plus years Scott has served in leadership roles with Fresh Thyme, Sprouts and Bashas. He’s been recognized as Produce Retailer of the Year and Specialty Food Retailer of the Year. He’s also been so kind to be a regular on this podcast and share his perspective on all kinds of executive topics, from managing across divisions to developing the annual budget to writing to the ad — and many, many more.
On this week's episode, Scott and The Produce Retail Podcast host Ashley Nickle tackle a topic that also featured prominently in the first-ever State of the Produce Manager report — the topic of how much leeway produce managers have to make decisions for their department. Scott gives examples of successful retailers all along the spectrum, from ones that tightly control presentation from a corporate level to ones that give produce managers significant discretion. He also discusses his views on which decisions should be made at the corporate level and which should be made at the store level. Scott also talks about store segmentation as a way to keep assortment and merchandising relatively consistent while still accounting for differences in customer bases and store layouts.
Scott also notes the role of operational leadership and effective communication about standards. He discusses how produce managers can earn more leeway to make decisions and the importance of letting them experiment and learn from their successes and failures. Scott also brings up the leeway produce managers have in how they develop their team members and the opportunity they have to adjust their style as needed and personalize their approach to the personalities of folks in their department.
For more conversations featuring executive perspective, check out this playlist dedicated to conversations with current and former vice presidents of produce, directors of produce, and other executive roles.
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Podcast Background
This podcast is designed to cover all things produce retail: strategy, partnerships, planning, training, leadership, communication, merchandising and beyond. Scroll through our episodes list to find conversations with vice presidents and directors of produce, merchandisers, produce managers, retail dietitians and more.
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The Produce Retail Podcast is hosted by Ashley Nickle, a former trade journalist turned consultant. Have an idea for a topic or a guest? Give her a shout on LinkedIn.
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