The Property Management Mastermind Show

The Property Management Mastermind Show

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The Property Management Mastermind Show episodes

  • Interview with Marc Cunningham & David Borden

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

    David Borden and Marc Cunningham talk about Pulling Back the Curtain Conference coming up in Denver, Colorado. The goal of the conference is twofold: how to attract more business and how to make more money with the new business you can get from attending the conference. Our speakers are property managers who run successful businesses throughout the country. To become a speaker, an applicant must give David and Marc the information they use to be successful. No fluffy speakers, the conference workshops are going to give you real, actionable items.

    We’ll learn today about the details, speakers, and types of workshops you can expect at Pulling Back the Curtain conference. Marc and David tell you what you can expect at the conference over the two days. Day 1 is the day you definitely want to attend. You’ll get heavy duty workshops. Day 2 you can pick and choose your sessions at $250 per session. You can choose as many sessions as you want for Day 2 or you don’t have to attend Day 2.

    Show Notes

    [03:08] Why Marc and David started Pulling Back the Curtain Conference.

    [04:30] Format of the conference and how to implement the information you have learned.

    [07:48] The biggest challenges for Marc and I during our keto weight loss challenge.

    [10:00] Details of Pulling Back the Curtain Conference in Denver and the ease of access for the conference.

    [13:22] Line-up of presenters for the conference and what I’m talking about at Pulling Back the Curtain.

    [20:56] Revenue playbook and how to fire up your business with the conference workshops, including social media workshops.

    [26:19] Brining in and training your second in command so you can do bigger and better things in your business.

    [27:00] How to eliminate bad or negative churn, making challenges to portfolio managers.

    [29:05] How Marc invites his speakers for Pulling Back the Curtain.

    [33:11] Foundations which David and Marc use for their property management software.

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    zInspector

    FilterEasy

    Property Meld

    V12

    Pulling Back the Curtain Conference

    40 min
  • Interview with Alicia Berruti with Bomb Bomb

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

    Alicia Berruti is the manager of Bomb Bomb, a personalized video service, which is gaining popularity with property managers to add a personal touch to your business. She is originally from Canada and has been with Bomb Bomb for over four years. Alicia is currently working on the marketing side as their national speaker. She educates and inspires on how to use Bomb Bomb to connect with clients.

    We’ll learn today about the many uses of Bomb Bomb and how this platform can connect you to your clients, give you consistently high open rates on your email and make a memorable impression on clients. Bomb Bomb gives you the tools to personally connect and humanize your client experience. Using this tool, focus on personal connection and have less churn. Repurpose general use videos and add specific information under the video. Bomb Bomb can be used for many different situations and Alicia and I chat about 14 different uses along with cool features of the mobile app.

    Give it a go with their 14-day free trial, along with a 1:1 strategy specialist at Bomb Bomb.

    Show Notes

    [03:14] Alicia introduces herself and what is the role she plays in Bomb Bomb.

    [05:01] Alicia tells us the basics about how Bomb Bomb works.

    [06:23] How easy it is to use Bomb Bomb with their Quick Sender feature.

    [09:00] Consistently high open rates in gmail and higher email replies, especially with personal video.

    [11:42] Why video and personal messages work and make you a good communicator.

    [15:15] Clients are lost because they are not connecting with the management or manager.

    [16:46] List of uses for Bomb Bomb video in property management and the increase in lead conversion with use of Bomb Bomb.

    [20:14] Confirming an appointment with video from Bomb Bomb, even with the mobile app!

    [22:25] Hidden goodies on the Bomb Bomb app.

    [23:20] Giving reports via video erases the cold business approach.

    [26:30] Sending a video for an HOA violation or other issues which are easier to approach with a personal video.

    [29:15] Humanizing the experience for property managers.

    [34:05] Screen recorder to show the recipient bills and other documents on your computer screen.

    [35:45] Using the scheduler to make sure your message is timely.

    [37:57] How to use a code word in your video and why you should use a code word.

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    zInspector

    FilterEasy

    Property Meld

    V12

    Alicia Berruti on LinkedIn

    Bomb Bomb on Facebook

    Get 14-day free trial of Bomb Bomb here!

    43 min
  • Interview with Jay Gossage

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

    Jay Gossage is an insurance agent with Rice Insurance in Washington state. He has been in the realty business for almost three decades and has seen many examples of realtors being underinsured or uninsured for different types of liabilities. He is currently an insurance agent and specializes in selling Errors and Omissions insurance, which most who work in the realty business currently have for coverage.

    We’ll learn today about Errors and Omissions insurance from the E & O expert, Jay Gossage. Find out why you should carry Errors and Omissions insurance, what is the typical base policy for this type of insurance and how to customize your policy to fit your needs.  Cyber liability should be an additional policy, not wrapped into your E & O policy. You can’t rely on general liability and E & O insurance for your social liability, there are specific policies and riders which augment your insurance coverage to cover these situations.

    Show Notes

    [03:17] Jay talks about his background in real estate and how he morphed into the E & O department at Rice Insurance.

    [05:28] Jay tells us what Errors and Omissions insurance is and why it is so important to hold this insurance in the real estate field.

    [06:31] How professional liability insurance correlates to E & O insurance.

    [07:38] Why to put your carrier on notice ASAP if you think you will put in a claim.

    [09:21] Standard coverage in a typical E & O policy.

    [10:33] Is cyber liability insurance covered under an Errors and Omissions Policy?

    [12:00] Employee theft and what types of insurance covers this type of fault.

    [14:48] Social liability example which Jay dealt with which included a $100,000 phishing email and wire request which was not covered under the business’s current insurance.

    [16:46] Common environmental concerns a property manager sees on a regular basis.

    [18:35] HUD, service animals and rental clients in relation to E & O insurance.

    [20:00] Coverage and exclusions differ from carrier to carrier, make sure you know what is included in your insurance policy and what is covered.

    [20:37] How much coverage do you need for your business?

    [21:30] Price range for different business insurance coverages, check your carrier for specific policy pricing.

    [23:20] Process of applying for Error and Omissions insurance.

    [25:40] The ease of the application process for E & O insurance.

    [26:55] How to contact Jay Gossage for more information or to purchase E & O insurance from Jay.

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    zInspector

    FilterEasy

    Property Meld

    V12

    Kigo

    [email protected]

    Jay Gossage: 363-603-4343

    About Rice Insurance

    Rice Insurance Company

    32 min
  • Interview with James Wise

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

    James is the principal broker of Holton-Wise. He oversees all aspects of asset acquisition, business development, sales training and marketing for Holton-Wise. His specialty is selling and underwriting of commercial and residential investment property. James is currently number one Realtor in the world in the area of selling multifamily and commercial property in Cuyahoga County. James provides educational content in Real Estate Investing, Sales, Property Management, Personal Finance, Social Media Marketing, Investing using Other People's Money (OPM) & Building Businesses from Scratch.

    We’ll learn today how James uses education to not only inform clients and customers, but to get the word out about his property management company and how James is doing the same for other property managers in their geographical area. James talks about how to market yourself as a property manager, the verbage to use in your advertising and how to demonstrate you are a good property manager without saying so!

     

    Show Notes

    [03:53] James speaks about the property management business and the public view of property managers.

    [06:01] James’ past experience and what he is currently doing in the property management arena.

    [07:53] Podcast shows James currently produces and how he creates his show content.

    [11:35] “Landlords from Hell” podcast and business relationships.

    [13:45] Mass marketing and reaching those who are interested in real estate investment.

    [15:47] Property management fees and how clients views managers and their fees.

    [20:05] How to market your property management service

    [21:51] Three things James has implemented in the past 12 months which has made a significant difference in his company including reducing their office hours in half.

    [24:58] How James has mastered the property management business through the “art of education”.

    [28:45] Be the property manager people think about when they are looking to do business in your town.

    [29:35] Demonstrate to a large audience why you are a good property manager.

    [31:07] James’ next best thing he is going after in his business.

     

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    zInspector

    FilterEasy

    Property Meld

    V12

    Kigo

     

    Guest Information:

    About James Wise

    James Wise on Instagram

    James Wise on Facebook

    Bigger Pockets Profile

    Holton Wise Property Group

    Look for #AskJamesWise

    35 min
  • Trust Formation with Attorney Matt Spahn

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at  Property Management Mastermind. For all of these offers, use the discount code “Brad” to secure your discount. Be sure to grab a seat for our Pulling Back the Curtain Conference in August in Denver, Colorado. Find out more information on our website.

    Matt Spahn is a native born Texan. He started out in law school and took every class available for estate planning, which is very rare for a law student. Matt holds 2 degrees from Texas A&M University; one in English and his second degree a double major of Political Science and history. He earned his doctorate of jurisprudence from Baylor Law School. He has created trusts for his clients for 27 years.  Matt is the only lawyer in the United States who has been vetted and approved by Dave Ramsey.

    He is a member of the 2005 Leadership Lab class of the North San Antonio Chamber and has been named the Outstanding Attorney for Estate Planning by the San Antonio Business Journal in 2011 and four-time Five Star Wealth Manager award winner.

    Matt and I first met over 15 years ago when I worked in real estate sales and sold him his home.

    We’ll learn today state planning, using property trust and how these apply to property management space. We will also explore why having an estate plan for your family and business is a better safeguard than just having a will. What are the benefits and why an estate plan carries over and outlasts your beneficiaries and the importance of this key detail.

     

    Show Notes

    [03:34] Brad welcomes listeners to the show and introduces Matt.

    [09:13] Matt talks about the wealth boom in Texas and how this affected his business and how he has helped a few lottery winners.

    [09:53] Common issues people deal with when estate planning.

    [11:15] What happens when you don’t plan your estate.

    [13:22] What would happen to your business if you are incapacitated or pass away without an estate plan?

    [15:22] Probate alternative if you don’t have a will in place: and what happens with probate.

    [18:31] How a trust makes these situations seamless and smooth and the four strengths of a trust.

    [20:22] Trusts create a sequential transfer of assets, but a will does not.

    [22:22] How a trust protects your family and has a safety net for where your money can and cannot be placed.

    [25:02] We never think “It’s going to happen to us.”

    [26:36] Your plan needs to survive you and your beneficiaries.

    [27:45] What you should consider for your estate planning.

    [29:45] LLC and corporation versus a trust for estate planning regarding liabilities.

    [32:46] What can I do to protect the rental properties, investment properties and homes in my LLC or real estate company?

     

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    zInspector

    FilterEasy

    Property Meld

    V12

    Kigo

     

    Guest Information:

    Matt Spahn on Linkedin

    Spahn Law Firm

    Matt’s Team

    Spahn Law Firm on Facebook

    Spahn Law Firm on Youtube

    40 min
  • Short Term Rental Management with Lisa Fore

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount. Also, don’t miss our Pulling Back the Curtain Conference in August in Denver, Colorado. You can learn about that on the site, too!

    Lisa Fore from San Diego joins me today to talk about the management side of short-term rentals. An expert in this space, Lisa has been managing around 120 short-term rental single-family homes for years. In fact, her grandmother started the company, so Lisa is as familiar as it gets with this field. If you’re interested in learning anything more about short-term rentals, this is absolutely the episode for you!

    We’ll learn today about how Lisa handles the short-term management side of her company, including how many staff members are dedicated to this aspect. She points out that short-term rentals are similar to hotels in terms of how you need to think of them, rather than being like long-term rentals. (Even if this means rushing a potato-peeler over to a rental property on a moment’s notice.)

    An important topic we’ll dig into is how to get started in the short-term rental space. If you’re a traditional property manager and haven’t yet dipped your toes into this area, Lisa’s insights into what to look for and how to proceed will be absolutely invaluable. You’ll also hear about various other topics including the necessary mindset shift for short-term rentals, what lessons Lisa has learned from her experiences, and much more.

     

    Show Notes

    [02:07] - Brad welcomes listeners to the show and introduces Lisa Fore, today’s guest.

    [03:23] - Lisa gives listeners some background into who she is and how she got started in property management.

    [04:48] - We hear more about the short-term management side of Lisa’s company. Lisa also digs into the difference in mindset that you need to manage short-term rentals.

    [09:37] - What advice would Lisa give someone who wants to start from scratch in the short-term rental space? How do you furnish a short-term rental?

    [12:36] - Lisa talks us through some of the small things that you need to provide in a short-term rental.

    [14:29] - If someone calls Lisa up complaining that they’re missing a potato peeler, will someone run a potato peeler over there?

    [15:53] - We learn about some of the challenges in implementing the short-term rental mindset in a corporate setting.

    [16:56] - Lisa addresses whether she has a management agreement with the property owners of these rentals.

    [18:51] - Does Lisa’s management company help owners with the licensing process? What are some of the insurance considerations to keep in mind?

    [21:53] - Lisa talks about whether she uses a separate platform for short-term rentals and accounting.

    [25:35] - Brad takes a moment to chat about casting a bigger net, which he and Lisa talked about before the episode.

    [29:17] - We hear about one of the biggest lessons that Lisa has learned over the course of her career, as well as whether she ever gets blamed for missing furniture.

    [32:18] - Lisa shares a funny story about something that happened in her short-term rental company.

    [35:43] - Is the industry a money-maker for most of the owners who Lisa works with? How many nights per month are most rentals occupied?

    [38:35] - Lisa talks about renting to locals, and potential issues with neighbors, parties, noise, and so on.

    [43:01] - How can someone reach out to Lisa to learn more or get her help with getting a short-term rental business going?

     

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    Lisa Fore on LinkedIn

    McLain Properties

    (760) 525-9134 (Lisa’s phone number)

    zInspector

    FilterEasy

    Property Meld

    V12

    Kigo

    45 min
  • Stop the Scammers with Paul Kankowski and Matt Tandy

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount.

    Paul Kanowski and Matt Tandy both come from property management companies in California. Today, they’re both on the show to chat about stopping the scammers, specifically what we’re seeing in the self-assisted and unaccompanied showing systems that’s causing scammers to target these vacant homes.

    Paul has about 180 homes, and Matt has about 300. Both of them have been seeing a rise in scams recently, and they expect the trend to spread outside of California and into the rest of the country. So even if you haven’t yet experienced the scams we’ll be talking about, get prepared ahead of the game by tuning into this episode.

    As you’ll learn today, the scam that happened to Paul was elaborate and involved several people getting duped. The one that happened to Matt is similar in some ways, and involves scammers who have no conscience whatsoever, as he discovered when he posed as an old man. And don’t think that this scam is limited to self-showings; nothing is stopping someone from kicking in the back door and running a scam that way.

    Pricing is your biggest deterrent. The longer a home sits vacant, the more likely it is that it’ll end up with break-ins or scams. If you’re looking to get price adjustments from your owners for homes that have been sitting this long, try pointing this important fact out to them! Tune into this episode to learn other important methods to avoid (or at least minimize) scams.

     

    Show Notes

    [02:07] - Welcome to the show! Today we have not one, but two guests: Paul Kanowski and Matt Tandy.

    [03:32] - Paul takes a moment to introduce himself and explain that he and Matt have been experiencing scams in different ways.

    [04:18] - We hear Matt’s introduction to who he is and where he works.

    [05:04] - Brad, Paul, and Matt mention which vendors they use.

    [06:06] - Paul digs into the topic of today’s episode by describing the complex scam that he’s seen in self-showing homes.

    [10:17] - We hear a clarification that the payment sent to the scammer was a bank wire.

    [11:56] - Paul describes the notification letter that he places in his self-showing homes to explain to people that they’re getting scammed.

    [12:51] - The scam that Matt has seen has been different in some ways, he explains.

    [17:46] - Because the rental scams are under the dollar amount that the federal government will investigate, the scammers can keep doing this, Matt explains.

    [18:41] - How were the scammers changing Matt’s locks in the middle of the night?

    [21:41] - These scams aren’t limited to people using a particular showing system, Matt explains.

    [22:40] - Paul shares another story about a scam that he has experienced.

    [24:35] - We hear Matt’s theory on how people get involved in these scams, as well as a surprising fact: they’ve had less problems since using self-showing systems than before.

    [27:30] - Brad takes a moment to talk about the self-showing system as a whole.

    [28:51] - Self-showing rents quicker, Paul points out, which reduces the opportunity for scams.

    [31:15] - We learn about how the self-showing system can save money for property managers.

    [34:04] - Paul takes some time to comment on the safety aspect of showings, pointing out that there are crazy people out there.

    [38:31] - What do Paul and Matt think of the strategy of watermarking photos as a deterrent to scammers? Both guests answer, then Matt talks about the camera system that he likes to use on vacant properties.

    [44:32] - As cameras become more affordable, we’ll see more managers and owners looking to use them, Brad points out.

    [45:25] - Would a credit card sign up at the beginning of an unaccompanied vacant home showing have any sort of effect?

    [47:27] - Are there any other prevention methods that we should talk about in today’s conversation?

    [50:54] - Paul loves self-showing, he explains, and would make all of his houses self-showing if he could.

     

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    zInspector

    FilterEasy

    Property Meld

    Matt Tandy on LinkedIn

    Formatic Property Management

    Tenant Turner

    Rently

    ShowMojo

    Arlo camera system

    56 min
  • Tracy Streich on Syndications

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount.

    Tracy Streich, an Oklahoma native, joins me today for a true mastermind episode. He’s a fellow property management company owner, and manages almost 500 doors. We’ll chat about best practices for all kinds of things, including short term rentals and syndications. This is a great conversation, so don’t miss out!

    We’ll start off by sharing our thoughts on legislation, both in terms of Oregon’s recent statewide rent control laws and in terms of the dangers of acting like a property manager if you’re a real estate agent. From there, we move on to talking about syndications. Tracy explains that he raised about 30% and leveraged about 70% on three different funds, and chats about the experience he gained from the process.

    As Tracy explains, syndication the way he does it is a three-step process with three separate ways of making income: buying the homes, managing them, and selling them at the end. As we’ll emphasize, it’s important to make sure you’re doing all of this right, so get a competent lawyer from the beginning!

    From syndication, we’ll move on to talking about short-term rentals. As you’ll learn today, Tracy owns and manages several short-term rentals, and he shares his experience in getting started as well as sharing some words of wisdom for listeners who are interested in getting into this market. We’ll also spend a lot of time digging into resident benefit packages, including various things that you can include in them.

    Show Notes

    [02:04] - Brad welcomes listeners to today’s episode and introduces its guest, Tracy Streich.

    [03:11] - Tracy gives us a quick introduction to who he is, what he does, and why he’s so happy to manage properties in Oklahoma instead of a state on the Pacific coast.

    [04:54] - Brad brings up the topic of Oregon’s recently passed state rent control, and he and Tracy chat about the subject.

    [08:18] - Tracy digs into the danger of a real estate agent acting like a property manager, and Brad expands on the subject.

    [12:05] - We learn about the process of syndication in single-family homes.

    [15:55] - Tracy goes deeper into the three-stage process involved in the syndication system he’s been talking about.

    [18:17] - We hear more about the process of getting started in syndication, and how it’s single in single-family syndication than multi-family syndication.

    [20:45] - Tracy talks listeners through his short-term rentals.

    [24:55] - What percent of collected rent does Tracy charge when managing the short-term rentals he’s been talking about?

    [27:18] - On average, how much does Tracy think it would cost someone to set up a short-term rental?

    [33:08] - There have been a couple times that people have decided against doing a short-term rental after hearing about the expense, Tracy explains.

    [35:00] - Tracy talks about renters’ insurance, and how he has moved that into the resident benefits package.

    [40:21] - We hear more about specific coverages that Tracy has been seeing.

    [42:56] - Tracy explains that he tried to find monthly recurring charges to tenants to incorporate into the resident benefits package.

    [48:00] - Presentation is everything, Tracy points out, and explains how this relates to what he has been talking about.

    [51:22] - How can people reach out to Tracy to learn more?

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    zInspector

    FilterEasy

    Property Meld

    Tracy Streich on LinkedIn

    [email protected]

    RentersPlace

    Tracy Streich on Facebook

    Airbnb

    VRBO

    55 min
  • Implementing the EOS System with Andy Moore

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount.

    Andy Moore is a property management company owner in Florida. He’s joining me today to talk about implementing the EOS, or Entrepreneurial Operating System. He’s an authorized teacher of the system, and qualified to help you implement it, so don’t miss this value-packed episode!

    Originally from England, Andy worked as a detective there before making a career switch. He bought a US property as a vacation rental, but couldn’t find anyone to manage it up to his standards. So he got a visa, came on over, and started his own property management company.

    In our conversation today, Andy talks about the cycle of growth. If you think of a person growing, or recall your younger days, you’ll think of a cycle that involves growth spurts alternating with periods of less growth. He compares this to the growth of a company, and explains that in the EOS framework, you (as a business) either grow or you die.

    If you’re wondering whether EOS is right for you, don’t miss this episode! Andy will help you assess whether EOS is the right fit for your company. As he explains, the system’s sweet spot is for companies between $2 million and $50 million in revenue, and 10 to 250 employees. He’ll also explain how to implement EOS, which you can either do on your own or by engaging an implementer (like Andy himself!).

     

    Show Notes

    [02:18] - Welcome to the episode! Today’s guest is Andy Moore, a property management company owner.

    [03:19] - Andy takes a moment to thank Brad for his contributions.

    [03:57] - Where is Andy originally from? How did he end up with a property management company in the United States?

    [05:33] - Andy talks about his company and the background he’s coming from in that regard.

    [06:48] - We hear more about the size of Andy’s company, including how many doors and employees he has.

    [08:44] - Andy digs into some of the pain points that people need to shift, and explores how EOS can help them.

    [10:55] - Brad talks about some ways that he can relate to what Andy has been saying.

    [12:47] - We hear more about how EOS can help companies in the types of situations that Andy and Brad have been talking about.

    [16:57] - What size should a company be to use EOS, and what are the triggers to indicate that a company needs EOS?

    [19:43] - Andy walks listeners through the EOS process.

    [24:27] - We hear more about the meetings involved in EOS, and how they can be a powerful advantage for a company.

    [27:13] - Andy talks listeners through the process of implementing EOS, which you can do in several ways.

    [30:01] - We learn about how long it takes to get going with EOS and when new users can expect to see results.

    [32:40] - Brad talks about his experience in picking up a large company mentor this year.

    [35:16] - We hear about the discount that Andy is offering listeners! To get a 10% discount, use the discount code “Brad.”

     

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    zInspector

    FilterEasy

    Property Meld

    Andy Moore on LinkedIn

    Gulf Coast Property Management

    Six Key Coaching

    EOS

    Traction by Gino Wickman

    gkhouses

    38 min
  • Don Ganguly from InvestimateROI.com

    I love offering listeners fantastic benefits, such as some great discounts for products, with new offers coming all the time! You can see a complete list at propertymanagementmastermind.com. For all of these offers, use the discount code “Brad” to secure your discount.

    Don Ganguly from INVESTimate through HomeUnion joins me on the show today. We’ll chat about working with investors, his platform, and his support through NARPM. He’s a key new vendor who you should absolutely check out (once you’re done listening to our conversation in this episode)!

    A self-described serial entrepreneur, Don came up with the idea of creating a platform that allows investors to invest in rental properties the same way they invest in stocks and bonds, with a risk and rewards calibration. INVESTimate is the result, as he’ll explain today. The system doesn’t calculate the risk and reward based on just a straightforward number like the expected rent amount, but instead takes many different factors into account. In fact, they’ve mapped every neighborhood in the United States and scored it from A to D depending on risk and expected reward.

    I love the reports that come from Don’s company, because they go so far beyond just school district and curb appeal. That’s right; those factors alone aren’t enough to base your decision on anymore. I’ll let him explain to you what he includes in his awesome reports, and how they can help an investor decide whether to invest in a particular property.

    Tune into this episode to learn all about those things, as well as to hear Don’s thoughts on pocket listings, turnkey properties, relationship and referral opportunities for property managers using INVESTimate, and more. If you’re ready to move up the food chain of property managers, don’t miss this conversation!

    Show Notes

    [02:41] - Brad welcomes listeners, introduces Don, and explains his background with using INVESTimate.

    [03:19] - Don gives listeners some background into who he is, what he does, and how he got to where he is today.

    [06:30] - What are some of the factors that investors and the INVESTimate system look at?

    [08:56] - Don digs into the subject of taxes, pointing out that owner-occupied taxes and non-owner-occupied taxes can vary significantly in some counties.

    [12:12] - We learn more about whether INVESTimate can factor in depreciation and tax benefits of investing in real estate, or just the subjects that he has already talked about.

    [13:56] - Don talks listeners through how he guides investors in making purchases.

    [16:10] - What markets is INVESTimate in, and how could a property management company get involved in their system?

    [19:09] - Don gives more detail into how to figure out whether INVESTimate is in your specific area.

    [22:47] - We hear about some of the things included in Don’s reports, and how they can illustrate why someone might want to invest in a particular property.

    [27:42] - What relationship and referral opportunities would property management company owners have with INVESTimate Home Union? Before answering, Don takes a moment to talk about pocket listings.

    [30:12] - Don adds to Brad’s point about turnkey listings.

    [36:43] - We hear another important point from Don: property management companies need to decide where on the food chain they want to be.

    [38:58] - Don digs deeper into how to climb up the food chain by providing more opportunities in the market.

    [44:14] - Brad points out that all of what Don has been saying is part of the education that he can provide.

    [45:55] - How can people learn more about Don and what he does?

    Links and Resources:

    Property Management Mastermind

    Property Management Mastermind Group on Facebook

    [email protected]

    (619) 988-6708 (Allison DiSarro from Seacoast Commerce Bank)

    Seacoast Commerce Bank

    Insurance Management Group

    (918) 728 8992 (Derek Scott with Insurance Management Group)

    zInspector

    FilterEasy

    Property Meld

    Don Ganguly on LinkedIn

    [email protected]

    INVESTimate

    HomeUnion

    51 min

About The Property Management Mastermind Show

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The Property Management Mastermind Show and Property Management Productions was formed to provide information and products BY Property Managers FOR Property Managers looking to grow and run their business.

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