In this third and final episode of our three-part Providers Deliver: 10-year health plan trailblazers podcast series, Susan Bahl, head of media at NHS Providers, highlights mental health innovation in the north east, where Tees, Esk and Wear Valleys NHS Foundation Trust has transformed patient access and experience through community-led redesign.  

We conclude the series by returning to NHS Providers chief executive Daniel Elkeles, for his reflections on obstacles to delivering on the 10YHP and how they can be overcome.

Susan is joined by: 

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For more information about the Providers Deliver: 10-year health plan trailblazers three-part podcast series and report visit our website. 

In this second episode of our three-part Providers Deliver: 10-year health plan trailblazers podcast series, Susan Bahl, head of media at NHS Providers, showcases two trailblazing trusts which – in different ways – are driving practical innovations to improve care and enhance cross-organisational working. 

Featuring two case studies – Kent Community Health NHS Foundation Trust and Mersey and West Lancashire Teaching Hospitals NHS Trust – that both highlight digital initiatives to better support patients and staff. 

For more information about the Providers Deliver: 10-year health plan trailblazers three-part podcast series and report visit our website.

In this first episode of our three-part Providers Deliver: 10-year health plan trailblazers podcast series, Susan Bahl, head of media at NHS Providers explores bold innovations in integrated mental health care, highlighting efforts to improve population health and deliver timely, patient-centred support.

She does this by exploring two case studies – Somerset NHS Foundation Trust and Yorkshire Ambulance Service NHS Trust – which reflect a shared commitment to accessibility, collaboration, and holistic transformation in mental health care.

We also hear from NHS Providers chief executive Daniel Elkeles on why he believes the ambitions of the 10-year health plan are within reach.

For more information about the Providers Deliver: 10-year health plan trailblazers three-part podcast series and report visit our website.

In episode five of The Digital Shift, our host Chris Fleming is joined by Anne Kinderlerer, chief of medicine at Kingston Hospital NHS Foundation Trust and clinical digital health lead at the The Royal College of Physicians.

Anne speaks about the role that digital, data and Artificial Intelligence (AI) can play in improving patient safety. She reflects on her clinical role and why – at a time where quality, safety and performance are inseparable from data – board members and senior leaders have a responsibility to lead on this agenda, regardless of their digital experience. Anne shares how leaders can ask the right questions of their teams, and warns against having blind trust in AI.

This podcast series is delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.

In episode four of The Digital Shift, our host Chris is joined by Tom Loosemore, one of the founders of Public Digital. Tom started and scaled the UK’s Government Digital Service, led the creation of GOV.UK and wrote the first Government digital strategy.

Tom reflects on the tactics (or ‘levers’, as he calls them) that helped him and his senior peers to push the Digital agenda forward in the UK public sector and ultimately, deliver digital services that are simpler, clearer, and faster for everyone. Tom explores ‘hard’ and ‘soft’ levers and how and when senior leaders within the health sector can apply them.

Our host Chris Fleming is joined by Audree Fletcher, director at Public Digital. Audree leads digital transformation programmes for major public sector organisations and has worked with the Home Office, UK Parliament and Ofcom. 

In this episode, Audree shares what leaders can do to deliver in uncertain and changing environments, drawing on her experience as former service director at NHS Test and Trace where she led the development and roll out of the service.

 

Team of Teams by General Stanley McChrystal 

Retrospective prime directive

In episode two of The Digital Shift, our host Chris Fleming is joined by senior director and head of local government at Public Digital, Cate McLaurin. 

In 2020, the London Borough of Hackney experienced a major ransomware cyber attack and data theft. As head of delivery, Cate was instrumental in leading the council’s response. In this episode she warns that although cyber attacks are inevitable, leaders can reduce the risk to their organisation. Cate shares how leaders can best mitigate, prepare for and respond to similar situations. 

This podcast series is delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.

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Introducing The Digital Shift, our new podcast mini series! Delivered by NHS Providers in partnership with the NHS Confederation and Public Digital, and supported by NHS England as part of their NHS Digital Academy, the series explores how senior leaders in the health sector can confidently lead their organisations in the shift from analogue to digital.

In episode one, our host Chris Fleming (a partner at Public Digital and delivery partner of our Digital Boards and Digital ICS programmes) is joined by Lara Sampson, a digital transformation and product management expert and partner at Public Digital. 

Lara led the product development of Universal Credit from its inception in 2013 through to six million users in 2021. She talks about the role of a senior leader in delivering digital products and services – even if they have little hands-on experience in this area or limited knowledge of technology. Listen for tips on how to enable good practice, and which questions to ask to avoid common pitfalls. 

In this episode, Susan Bahl, head of media at NHS Providers, discusses the latest edition of Providers Deliver which shows how trusts are working to improve services for children and young people across sectors. The report features five case studies of trusts who are committed to improving the outcomes and experiences of children and young people.

This special edition of the provider podcast comes from NHS Providers’ annual conference and exhibition in Liverpool. Adam Brimelow discusses trust leaders’ hopes and fears as we head into winter, standout moments from the conference and the key role of NHS Providers in supporting members and helping shape the ‘next generation’ NHS. 

He is joined by:

Susan Bahl - Head of Media, NHS Providers 

Alastair McClellan - Editor, Health Service Journal 

Sir Julian Hartley- Chief Executive, NHS Providers.