In this episode, we unravel the art of exceptional customer service and how it serves as the cornerstone for cultivating a base of loyal, returning customers. Join us for another Insight with Mike, as he explores proven strategies and share real-world examples that can transform your restaurant's customer experience from ordinary to extraordinary. Watch our other podcasts here - https://www.youtube.com/playlist?list=PL-uMadNZV_aPL5Upo3g1qPMouN070uJek ➡️Explore your Joey's franchising options https://joeysfranchisegroup.ca/ ➡️Buy our Streats merch https://streatswear.com/ Follow us! https://www.instagram.com/joeysfranchisegroup/ https://www.instagram.com/streatskitchens/?hl=en https://www.instagram.com/joeysfishshack/ About Joey's Franchising Group: In 1985, Joe Klassen took his passion for handcrafted fish & chips and quickly built a series of high-quality, mid-priced, neighbourhood restaurants that are continuously growing today. Joey's Group has built its reputation on strong brand recognition across North America with a proven track record & solid operating system. With over 35 years and 100+ restaurants built, we insist on building relationships with our partners by giving them all the tools to help them run successful businesses that are integrated with their local communities. #Joeys #TheRestaurantRundown #WeBuyRestaurants #restaurantfranchise

Join us on a culinary journey as we dive deep into the dynamic world of fast food. Imagine a group of friends buzzing with excitement as they order and share a feast of innovative dishes, embodying the spirit of the new generation. This episode is all about the evolution of fast food menus—why and how the landscape is changing at an astonishing pace. Our host, Mike, shares personal experiences and insights into the ever-evolving fast food landscape. From customizable options to plant-based innovations, he unravels the secrets behind staying relevant in the fast-paced world of food trends. Watch our other podcasts here - https://www.youtube.com/playlist?list=PL-uMadNZV_aPL5Upo3g1qPMouN070uJek ➡️Explore your Joey's franchising options https://joeysfranchisegroup.ca/ ➡️Buy our Streats merch https://streatswear.com/ Follow us! https://www.instagram.com/joeysfranchisegroup/ https://www.instagram.com/streatskitchens/?hl=en https://www.instagram.com/joeysfishshack/

In this episode, Mike explores the ways to respond to Google reviews and explains how customer feedback can be a goldmine for operational improvement. Discover why customer retention is the lifeline of your business and gain insights into turning first-time visitors into loyal, repeat customers.

Mike, the creative force behind our restaurant's brand, shares his wealth of experience in building customer connections. This is just one of the many insights that Mike will be sharing in the future with The Restaurant Rundown.

Watch our other podcasts here - https://www.youtube.com/playlist?list...

➡️Explore your Joey's franchising options https://joeysfranchisegroup.ca/

➡️Buy our Streats merch https://streatswear.com/

Follow us!

https://www.instagram.com/joeysfranch...

https://www.instagram.com/streatskitc...

https://www.instagram.com/joeysfishsh...

About Joey's Franchising Group:

In 1985, Joe Klassen took his passion for handcrafted fish & chips and quickly built a series of high-quality, mid-priced, neighbourhood restaurants that are continuously growing today.

Joey's Group has built its reputation on strong brand recognition across North America with a proven track record & solid operating system. With over 35 years and 100+ restaurants built, we insist on building relationships with our partners by giving them all the tools to help them run successful businesses that are integrated with their local communities.

#Joeys #TheRestaurantRundown #WeBuyRestaurants #restaurantfranchise

In this episode of The Restaurant Rundown, we sit down with Paul Clissold, a former franchise partner of Joeys who now works as a regional manager for the franchisor. We delve into the world of restaurant marketing and operations, discussing everything from Paul's experiences as a franchisee to his suggestions for local store marketing and advice for future franchise partners. Join us for an insightful conversation on the ins and outs of running a successful restaurant business.

In this episode of The Restaurant Rundown, we sit down with franchise expert Doc Cassama to discuss what it really takes to succeed in the restaurant industry. Doc shares his insights on the key factors that contribute to a successful franchise, from choosing the right location to creating a strong brand identity. He also discusses the challenges that come with operating a franchise and provides practical tips for overcoming them. Whether you're a seasoned restaurateur or just starting out, this episode is packed with valuable advice that you won't want to miss. Tune in to learn how to take your restaurant franchise to the next level!

In this episode, we sit down with Rick Hogan, an old school regional manager with over 40 years of experience in the restaurant industry. Rick shares his expertise on building and maintaining relationships with franchise partners, as well as his insights on operations and local store marketing. From his early days as a server to his rise as a regional manager, Rick has seen it all and has a wealth of knowledge to share. Tune in to hear his stories and learn from his experiences in this fascinating conversation.

On today's episode of “The Restaurant Rundown" we talk to a very young and successful manager Nigel Nimegeers who is making waves in the industry. In today's episode, we sit down with a rising star in the restaurant business - the manager of Streats-Beltline Kitchen, a popular local eatery known for its delicious food and excellent customer service. Nigel shares their experience and insights on managing a team of employees in the fast-paced restaurant industry. They discuss the challenges of leading a diverse and dynamic team, the importance of effective communication and motivation, and the strategies they use to foster a positive and productive work environment. But that's not all - Nigel also reveals the secrets of successful local store marketing. He discus's how they leverage social media, local events, and community outreach to promote their restaurant and build strong relationships with their customers. They also share their thoughts on the impact of marketing on the success of a restaurant, and how they measure the ROI of their marketing efforts. Whether you're a seasoned manager looking for new insights or a budding entrepreneur eager to learn from the best, this episode is not to be missed. Tune in today and join us in a conversation about all things managing staff and the power of local store marketing.

Join us for a fascinating conversation with Michael Llewellyn, Director of Operations at Joeys Franchise Group. From his humble beginnings as a dishwasher to his current role, Michael shares his insights and expertise on what it takes to run a successful franchise. We'll cover what's expected from franchise partners, as well as dos and don'ts for running a restaurant that consistently delivers a great customer experience. Whether you're already in the industry or thinking about getting into it, this episode is not to be missed! #restaurantfranchise #directorofopeations #industryexpert #interview"