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Using AI to guide patients to the right care setting optimizes resources and enhances patient experiences.

In this episode, Alex Guastella, CEO of Sympti, explores how his company helps patients navigate the 141 million annual ER visits and millions more urgent care visits. He explains that Sympti’s AI-powered sick care triage system guides patients based on symptoms, distinguishing it from scheduled care platforms. This technology, which proved highly effective during the COVID-19 pandemic, helps hospitals and urgent care providers optimize resources while directing patients to lower-cost settings with 90% accuracy for ED placement. Alex also addresses the common issue of patients defaulting to the ER due to a lack of awareness about urgent care options and shares personal advice on the importance of taking decompression breaks.

Tune in and learn how AI-driven navigation is streamlining immediate care access and enhancing efficiency!

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