In this episode of Taxvibe, host Robyn Jacobson speaks with Ruth Owen, the Tax Ombudsman, about her role and the importance of effective communication in the Australian tax system. They discuss the functions of the Tax Ombudsman, the challenges faced by taxpayers and tax agents, and the need for systemic improvements in tax administration. Ruth shares insights from her recent review of ATO communication practices and outlines recommendations for enhancing clarity and accessibility. The conversation emphasises the importance of collaboration between the ATO, tax agents, and the community to ensure a fair and efficient tax system.

For more information about The Tax Institute: https://www.taxinstitute.com.au/