This week, Pete sits down with Manny Hamgeri, Operations Manager at 3JM Exteriors, to talk about thinking long-term, being intentional in every decision, and crafting a great experience for homeowners AND internal teams.
Over 20+ years, 3JM has grown and evolved with the industry. And with Manny now on board, 3JM is delivering a consistently world-class customer experience by implementing thoughtful, repeatable processes.
Manny shares his insights on:
- The value that non-roofers can bring into the industry
- Why standardized processes are so important
- Making changes strategically and intentionally
- Integrating not just any tech, but the right tech
If you’re looking for a smart, modern perspective on growing a roofing business thoughtfully and sustainably, this episode will hand you the keys to success. Listen and learn!