In this episode of the Roofr Report, hosted by Pete McKendrick, April's Roofr of the Month, Lisa Coates from DeLeon Roofing, shares her incredible journey from general contractor to Director of Operations. Lisa discusses innovative approaches to managing a roofing company in Halifax, Nova Scotia, including the use of subcontractors, implementing effective software tools, and creating a culture of loyalty and quality among employees. Listen in to learn about the challenges and triumphs of growing a roofing business and the importance of community involvement and customer service. This episode is a treasure trove of insights for roofing professionals and entrepreneurs looking to elevate their business operations.
00:00 Introduction to the Roofr Report
00:46 Meet Lisa Coates: April Roofr of the Month
01:12 Lisa's Journey into Roofing
03:57 Challenges and Growth in the Roofing Business
04:48 Vetting and Managing Subcontractors
16:35 Technology and Tools for Efficiency
21:02 Future Goals and Vision for DeLeon Roofing
26:57 Advice for New Roofers
32:16 Conclusion and Farewell