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Curious about how a TV producer makes waves in the rent-to-own industry? Join us as we chat with Justin Burns, Director of Marketing for Full O Pep Appliances, dba American Rental Home Furnishings, live from APRO's RTO World 2024 convention. Justin brings his unique perspective from a 15-year TV production career and shares the intricate process of crafting marketing strategies tailored to diverse markets. Learn about the effectiveness of CTV and OTT, and discover Justin's innovative thoughts on leveraging YouTube for targeted marketing. Our conversation is rich with insights on the importance of continuous learning and adaptation in this dynamic field.
Ever wondered how authenticity can transform your business? This episode dives deep into the power of video marketing and personal branding. Justin offers practical tips for creating engaging content, balancing high-quality evergreen pieces with frequent updates, and using simple tools like iPhones for effective video production. We also explore the significance of genuine relationships in the rent-to-own industry, revealing how authenticity builds trust and drives success. From the challenges faced by store managers to the importance of real connections, this episode is a treasure trove of actionable insights for anyone in the marketing or RTO sector.
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Ever wondered how rising costs are shaping consumer behavior in the retail world? In our latest episode, we sit down with Jennifer Harrod, owner of Jameson's Sales and Rentals, right from the heart of APRO's RTO World 2024 convention in Orlando, Florida. Jennifer shares her story of a grueling 16-hour drive to the event through heavy rain and offers a candid look at her business's summer performance. She highlights how a robust June gave her the momentum needed for the third quarter and introduces us to her new full-time Penske truck rental service, despite a dip in Penske's peak season performance this year.
Discover the secrets behind evolving sales strategies in the challenging economic landscape as Jennifer discusses her innovative approach to selling appliances and furniture. With customers now prioritizing essential items like appliances over luxury furniture, Jennifer reveals how immediate weekly discounts can provide the instant gratification that drives sales. She also shares the importance of maintaining a good inventory, the benefits of reliable vendors like American Wholesale Furniture and Nationwide Furniture Distributors, and why keeping high standards for product quality and repair capabilities is crucial for customer satisfaction and efficient store operations.
Get inspired by the innovative retail trends that could revolutionize your business! From Capital Concierges' groundbreaking large cash register-like machines to the growing necessity of a robust online presence on social media platforms like Facebook and Instagram, Jennifer provides insights into attracting more foot traffic and adapting to market trends. Plus, we touch on the invaluable benefits of networking at industry shows, the unique offerings of our rental home company, and the excitement of future collaborations. Don't miss out on the valuable lessons and personal stories that make this episode a must-listen!
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Ever wondered how to achieve consistency and engagement in your social media marketing? Join me, Pete Shau, as I dig into this topic with industry experts Chad Fosdick and Jerard Norman at APRO's RTO World 2024 convention in Orlando, Florida. We uncover the powerful blend of organic content and strategic ad placements. Chad shares his secrets on making community-focused posts that truly resonate, while Jerard dives into the nuances of paid ads to keep your business top of mind. If you're seeking actionable advice to enhance your social media presence, this conversation is a must-listen.
Is radio still the king of credibility, or has social media taken the throne? In our exploration, we debate the trustworthiness of traditional media versus the deep engagement potential of social media. I make a case for social media's ability to forge strong connections with your audience through longer-form content. With younger generations increasingly opting out of traditional ads, we discuss why mastering social media is crucial for staying relevant and building brand loyalty.
How can you adapt your business strategies for growth without losing sight of your core values? Through real-world examples from Chad's businesses, we discuss personalized social media engagement and the benefits of cross-platform campaigns. Discover why being active and approachable on social media can significantly impact your conversion rates. Lastly, we share insights on Premier's evolution in response to market demands and offer a sneak peek into next year's RTO World 25 event in Omaha, Nebraska.
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What if you could navigate economic turmoil without sacrificing essential services? Join us on this episode of The RTO Show, where Jason Winters from Impact Holdings unpacks the effects of today's economic climate on the rent-to-own (RTO) industry. We break down the rising costs of living and how RTO offers a lifeline for those in financial straits. Jason reveals the hidden operational costs that go into maintaining these critical services—think free deliveries, no-credit-check payment plans, and more—debunking the myth that RTO is overpriced.
Ever wonder about the real cost of long-term financial commitments? We dissect the often overlooked interest rates on mortgages and car payments and draw compelling comparisons to the transparency and flexibility of RTO options. Providing unique insights into customer service, we discuss the significance of personalized interactions in smaller businesses versus the impersonal nature of big-box retailers. Our conversation sheds light on the stigma around using RTO services and stresses their vital role for individuals facing financial hardship, ensuring they can still access essential household items.
Hiring and retaining quality employees in the RTO sector is no walk in the park, especially in today's tough economic environment. We discuss the high turnover rates, the importance of effective collections, and the need for a more rigorous hiring process. Learn about the importance of maintaining strong relationships with both employees and customers to ensure long-term success. Whether you're an industry insider or just curious about how RTO can be a lifeline during these challenging times, this episode offers valuable insights and practical advice for navigating the complexities of the current economy.
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Value has always been the difference between one RTO company and the next. In a sea of the same what sets your brand apart. Well, Benefit Marketing Solutions have the answer. With their help you can offer your customers some of the best membership programs in the business. From extended service plans, to discount medical products, and even Tele-medicine options BMS memberships adds more value to the transaction. Brad Denison gives us insight on the stability of BMS, and how they have grown throughout the years. Listen in to find out why 90% of the RTO Industry trusts BMS for added value when it comes to the customer transaction.
Sponsored by: APRO, Vox-pop-uli, Jeraud Morman Marketing, and Dialectic
https://www.buzzsprout.com/2042834/15482623-shop-talk-w-brad-denison-at-benefit-marketing-solutions.mp3?download=true
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The industry of RTO has been in existance for over 40 years. It has overcome adversity, misunderstanding, and economic downturns. With a solid history and over 10 billion in revenues annually you would think that there is nothing but great things headed our way. That is until bills A9585 and S9275 were introduced to the New York legislature this past session. With the possibility of shutting down RTO as we know it in the state of New York APRO notified the NYRDA to act fast to get on top of this new legislation, and see just what needed to be done to educate these lawmakers on the effects these two bills have on the RTO industry in this state. NYRDA's new president Jeff Smith and his partner Matt Radecki at Hometown Rent to Own are working hard to keep RTO working properly in the state of NY and so much more.
Sponspred by APRO, Vox Pop Uli, and Jeraud Marketing Group
Thertoshowpodcast.com
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The best way to brand and advertise your RTO company is to go all out. To make sure that you leave no stone unturned and no area uncovered. When it comes to making their brand a household name no RTO company does it better than Cleek's Home Furnishings Rental and Sales in Missouri. Everywhere you go in Missouri you can see and hear about "Tiger" John Cleek Jr's RTO locations. That means TV, Radio, Social Media, and even with the local rap artists like Nick Danger. It also includes local charities and more! Listen in on how family, tradition, and good old community outreach keeps John and Cleek's Home Furnishings on top of the RTO industry.
Sponsored by APRO, Vox-Pop-Uli, and Jeraud Marketing Group
www.thertoshowpodcast.com
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Everyday there are challenges to face and overcome. Not all situations are the same and in fact the only thing that makes them similar is the fact that they become obstacles on the road to success. Karen Martin has many years of multi-unit management under her belt and she is a master at overcoming obstacles. From labor shortages to long distances she brings insight on how to cope, manage, and overcome the day to day obstacles that can keep us just a few steps away from success.
Sponsored by: APRO, Vox-Pop-Uli, and Jeraud Marketing group
thertoshowpodcast.com
[email protected]
Support the show
Join The RTO Newsletter: https://bit.ly/RTOPODnewsletter
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You don't have to run the world to be a major player in the RTO industry. Premier Franchise owner Chad Fosdick explains why empty file cabinets and new beginnings are the best way to help you make your mark in the community you live in. He also explains his seats on both APRO and TRiB Boards and how they affect the industry today. Of course nothing comes easy whether its the change from one RTO giant to another or stepping back from running a region to just one location his insights are informative and directional. Leaving a good quote or some words of wisdom on your local social media page doesn't hurt either, specially when you have 26% of the community as followers. Luckily for us Chad is open to giving us the inside scoop on just how you can have single store success for yourself as well.
Sponsored by APRO and VOX-pop-uli
thertoshowpodcast.com
[email protected]
Support the show
Join The RTO Newsletter: https://bit.ly/RTOPODnewsletter
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You know that there is a fire in the heart of the people who work in the RTO industry. It never dies out. Well in this case it was burning enough to take Leroy Steen out of retirement to build his own RTO brand in the state of Texas. The owner and operator of Rent Buy in Texas gives us insight on what brought him back to the industry from retirement, how he opened his stores on a budget, and the differences he's had to learn about the RTO Industry during and post COVID. If you want to make your own way you wont want to miss this! And if anyone knows how to Franchise a business please let him know how.
Show Sponsors: APRO and Vox-pop-uli
www.thertoshowpodcast.com
Support the show
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From the publisher's feed
The RTO Show Podcast is the podcast for the rent-to-own industry, hosted by Pete Shau, an industry insider with more than 20 years of experience in RTO operations, sales, leadership, marketing,…
Each episode brings candid conversations, practical insights, and real stories from the people shaping the RTO community, including operators, vendors, association leaders, store teams, industry veterans, and innovators helping move rent-to-own forward.
Pete’s conversations are built for seasoned veterans, newcomers, owners, managers, vendors, and anyone who wants to learn from the shared experiences, hard-earned lessons, and fresh perspectives inside the rent-to-own industry.
From lead generation, lead management, customer behavior, store traffic, door swings, sales process, collections, training, recruitment, and leadership development to technology, CRM integration, mobile-first shopping, Google ranking, Facebook ads, video marketing, advocacy, APRO, TRIB Group, RTO World, LegCon, and the future of the rent-to-own business model, The RTO Show helps listeners understand what is really happening in RTO.
If you work in RTO, serve the RTO industry, or want to better understand the people, challenges, trends, and opportunities behind rent-to-own, The RTO Show Podcast is your insider’s guide to the industry’s pulse.
Join The RTO Newsletter: https://bit.ly/RTOPODnewsletter
Learn More About Sponsorship: https://bit.ly/RTOPODsponsor