The SaaS CX Show

User Authentication & Management using FusionAuth with Brian Pontarelli

In this episode of the SaaS CX Show, I’m talking with Drew D’Agostino, founder of Crystal. We discuss the role that AI plays in his software and how personality tests are such a valuable tool for businesses. 

In this episode of the SaaS CX Show, I’m talking with Adrian Boysel, founder, and CEO of Lead Butler. His software focuses exclusively on making LinkedIn better for lead generation, and the approach he and his team have taken is already making waves. We discuss the pitfalls he’s experienced and how his team has overcome them.

One issue that plagues businesses, particularly at the enterprise level, is disorganization. With so many people and departments trying to work together, there are so many opportunities for communication to fall through the cracks. 

In the corporate world, disorganization can lead to downtime and higher costs, but for Paul Moynagh, he knows that there can be a potentially destructive element to it as well. Paul is the CEO of Commit Works, an Australian-based company that sells software solutions to industrial sites like mining operations. When things aren’t planned out correctly, or workers go off plan, people can get hurt. 

In this episode of the SaaS CX Show, I talk with Paul to find out how enterprise planning can have such a powerful impact on the job sites he visits, and how that can translate to other industries as well.  

We talk about a lot of other stuff in this episode, so be sure to check it out here. Also, you can find out more about Paul at commit.works. 

In this episode of The SaaS CX Show, I talk with Ward Sandler about membership sites. He shares best practices in creating membership sites as well as how things have changed over the years. 

Ward Sandler is the co-founder and CEO of MemberSpace. He has a background in sales, client management, web design, and user experience. He's passionate about helping people build membership business even if they aren't tech-savvy.

I talk with Brad Banyas the founder and CEO of 366 Degrees, a CRM application for mid-sized business. We talk about the shifting market of CRM and how the missing functionality is making business more difficult than necessary. Brad shares his view of the future of marketing automation.

Brad is currently the CEO of Outsource Management, Inc. (OMI) which he founded in 1999. OMI is the go-to resource for emerging mid-size companies that embrace CRM, Marketing Automation and Sales enablement platforms to grow and dominate their niche.

366degrees.co

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I talk with Matt Barnett, CEO of Bonjoro, in this episode about the power of personalized video messaging. We talk about the future of personalized marketing and best practices to make your prospects sit up and take notice when you reach out personally.

A British Industrial designer, Matt moved to Australia looking to surf and start a tech company. After a couple of false-starts, Bonjoro was born from a sales hack for his first business. Matt’s love of building great products is only surpassed by his total commitment to building great business culture; his goal to be the next Zappos.

This episode of the show focuses on the unique challenges and opportunities of the enterprise sale. Gregory Giagnocavo, founder of Ratefinity, talks about how they identified an opportunity in telcom and have leveraged it. He discusses the unique lead generation and sales process associated with enterprise sales. His design principle is focused on understanding the workflow of the end user - even if that's not something the software buyer is familiar with.

Gregory has been involved in a variety of businesses as founder or co-founder for 30 years. He's developed $100M of commercial properties, founded and sold Internet and telecom ventures. His latest venture is Ratefinity a service for telecom companies.

Brandan Fisher, the founder of LIVEpigeon, talks about how he branched out his video production firm into a software service. His SaaS offering is about saving time and getting control of your schedule back, so he shares his feelings about the future of content creation and the importance of batching your work. His design principle is about identifying and matching your customers' schedule. Through that, he's built up a powerful and popular tool that's been growing for the last 2.5 years.

Brandan owns a video production company FishDawg Productions. He has done videos for ClickFunnels and other top entrepreneurs in the internet marketing space. He is the founder and creator of a software company LIVEpigeon. LIVEpigeon was created over 2.5 years ago.

In this episode, I talk with Chris Carmichael, the founder of VlogEasy. He talks about his journey from Snapchat influencer to SaaS founder. We discuss how he designed VlogEasy and how his view of the future of content marketing shaped the customer experience. He talks about the design principle of "heads up display" as a way of making the software easier to use.

Chris is a former Snapchat influencer turned video app entrepreneur. After leaving his 200 thousand Snapchat followers back in 2015, he's been working to build apps for the video space. After years of hard work, he's now launched VlogEasy.