This is a real treat of an episode with Wendy Harris from WAG. Wendy is a passionate communicator helping sales teams make the best first impression in the Real World through telemarketing training.

Dress for the job you want not the job you have...... How important is it to look the part? Does this mean a suit every time? Check out this week's episode as Chris and Leon discuss suitable dress codes.

First impressions count in person but they also count just as much on the phone! A really interesting episode devoted to making an impact when opening that sales call.

That dreaded response ...... "I need to ask my partner!". Discover some excellent tips on how to handle this common objection with ease and success.

It's all about the end of the last conversation! When to chase that decision. How to give yourself the best chance of closing the sale when chasing that decision. How to stay in control and not waste your time on a prospect that is cold. This episode is full of golden tips to help you make the most of your time when chasing that decision.

Should you leave a voicemail? What do you say? How do you entice someone to call you back from the voicemail? What if you get a missed call from a call you don't know but doesn't leave a voicemail, do you call them back? This week's episode is full of vital advice on all of the above, tune in now!

It's difficult to know when and how many business cards to hand out at networking events. When is the key time to give them out? When is it a waste of time? Listen to Leon and Chris's tips to ensure that you maximise your opportunities when giving and receiving business cards.

Making that first call of the day can either fill you with dread or excitement. Listen to Leon and Chris as they talk through their tips to make that first call count and also how to get ahead of your competition.

Are you "ready" every time you go to a meeting? Listen to Leon and Chris's top tips to ensure you are prepared for every meeting to help you.