What do I do when all hell breaks loose in my salon? Restructure and create new roles, of course! In this quick episode, I spill the tea on what I did to improve my salon operations after things got a little crazy, and highlight the importance of being an effective leader.

More from Charlie:

Join us for a juicy episode with Renee from Salon Society! From Renee's journey toward being the success she is today to staying true to yourself in the landscape of social media, this 2 hour long episode dives into the nitty-gritty of utilising Instagram, specifically, as a hairdresser and salon owner. Renee gives us some spicy tips and examples on exactly how you can optimise your social media profile to gain awareness, and talks on why having thousands of followers isn't the answer to a profitable business.

Where you can find Renee:

Instagram: https://www.instagram.com/salonsocietyaus/

More from Charlie:

Summary

In this solo episode, Charlie reflects on her week and shares her thoughts and experiences. She discusses feeling like she never accomplishes enough, the challenges of working in a windowless office, and the impact of perimenopause on her mental clarity. She also talks about the importance of hiring the right people for her salon and e-commerce brand, and the struggle of deciding whether to continue with her e-commerce brand. Charlie concludes by discussing the negative effects of industry drama and the importance of connecting with like-minded individuals.

Takeaways

No matter where you are in your business or journey, it's common to feel like you never accomplish enough.

Working in a windowless office can lead to brain fog and difficulty focusing.

Perimenopause can affect mental clarity and contribute to feelings of overwhelm.

Hiring the right people, especially those who align with your values, is crucial for a successful business.

Industry drama can be draining and time-consuming, so it's important to focus on what truly matters.

Connecting with like-minded individuals can provide support and fulfilment.

More from Charlie:

It's finally here... The second part of talkin' shop with Sharlene!

Summary

In this episode, Charlie and Sharlene delve into the intricacies of team management and entrepreneurship within the salon industry. They compare their approaches to managing sizable teams across multiple locations, highlighting the importance of effective communication and collaboration between salon owners. The discussion underscores the significance of setting clear goals, fostering a supportive work culture, and seeking mentorship from successful peers. Financial management emerges as a central theme, with insights into the impact of financial struggles on both individuals and teams. Additionally, the conversation stresses the necessity of building a strong brand identity separate from personal ego, implementing transparent financial practices, and nurturing a motivated team through regular feedback and support. Throughout, the importance of adapting to challenges, maintaining professionalism, and embracing continuous growth resonates as key principles for success in the salon business.

Chapters

00:00 Introduction and Setting the Scene

08:56 Transparency about Money

13:30 Motivating Team Members

26:23 Incentivizing Managers and Team Members

32:02 Conclusion and Call to Action

Takeaways

Effective team management in a salon requires clear communication and collaboration among staff and owners.

Understanding individual preferences for guidance can optimize team dynamics.

Regular communication between salon owners/managers ensures smooth operations and fosters industry insights through events like the L'Oreal Business Forum.

Setting clear goals and surrounding oneself with high achievers inspires growth and success.

Sharing experiences and seeking help within the industry promotes mutual growth and resilience in the face of challenges.

Financial transparency and accountability are vital for both individual and team success, including understanding commission structures and making informed decisions.

Building a strong brand separate from personal ego is crucial for attracting clients and retaining staff.

Cultivating a supportive culture based on shared values and regular feedback sessions keeps teams motivated and fosters long-term success.

Where to find Sharlene:

I sit down with Sharlene Lee from Circles of Hair where she shares her journey from being an apprentice to owning two successful salons. We talk about the hardships of owning a salon, like salon walkouts, and how she overcame them. This is an episode you won't want to miss.